Traditional Culture Encyclopedia - Traditional festivals - How to improve efficiency and effectiveness and save costs in operation management?
How to improve efficiency and effectiveness and save costs in operation management?
The main way of cost management and cost saving is to strengthen management, through reasonable arrangement of human resources, rational use of advanced technology and refined management.
Two. improve work efficiency
The improvement of work efficiency is of great significance in project management. The improvement of efficiency means the reduction of labor cost and the improvement of customer satisfaction, which is the basis of a good mental outlook of an enterprise. As far as Li Ziyuan Building is concerned, it has adopted a good organizational structure and authorization mechanism; Through the establishment of SOP (organizational process); By establishing a work planning system; Through the establishment of office automation system, efficiency is required from the system and management.
Three. Improve service quality
The final result of improving service quality is customer satisfaction, which determines the occupancy rate of the building and then affects the efficiency of the company. In order to improve service quality and customer satisfaction, Li Ziyuan Building has implemented a performance appraisal system. Performance appraisal and enterprise target management are complementary and inseparable. Performance appraisal is an important means for enterprises to achieve strategic goals, and it is also an important method to improve the efficiency of enterprises and the quality of employees. The basic principles of performance appraisal are openness, directness, feedback and difference. Performance evaluation of buildings. Standards, evaluation procedures and evaluation responsibilities will be disclosed to all employees of the company. The assessment of employees at all levels shall be conducted by the immediate superior of the assessed. The assessment results are fed back to the assessed himself, who will explain to the assessed, affirm the achievements and progress, and explain the shortcomings, so as to provide reference for future efforts. According to different assessment scores, there are obvious differences in bonuses and promotions, so as to stimulate employees' self-motivation.
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