The hospital administrative management construction problems

A brief discussion of hospital administrative management construction issues

Hospitals as a special institution, for each department within its talent has very strict requirements, especially administrative personnel, strengthen the hospital administrative management team construction, system construction, for the development of the hospital has a very important role. Detailed reports are as follows:

Abstract: Hospital administrators are the first line of diagnosis and treatment services to protect the team, the role can not be ignored, and its level of management also has a direct impact on the smooth progress of the work of various departments as well as the day-to-day operation of the hospital, to strengthen the construction of the hospital administration team, the construction of the system is to promote the development of the hospital is an important link. One of them.

Keywords: hospital; administrative management construction; practice and thinking

At present, our country's medical institutions on the front line of physicians, nurses have professional knowledge exams, hospital assessment system, etc. on their work level, work performance to make the evaluation and assessment, and the results of the evaluation of their titles, salary and incentives as a criterion, but the administrative personnel are not uniformly available assessment. The administrative staff has no unified assessment system, so that the administrative staff work evaluation is not a unified standard.

1 hospital administrative management construction problems

1.1 limited management capacity

At present, China's hospital administrative management team is mostly selected by the clinical medical staff, there are a few non-medical professionals recruited from the social way, this group of people overall management knowledge is weak, the construction of the hospital administrative management The overall management knowledge of this group of people is weak, and their experience and ability in hospital administration construction is limited. There are even administrative managers who work without training and assessment, and they lack cognition of the differences between hospital administrative management and regular administrative management of enterprises, and lack of sufficient understanding of the importance of hospital administrative management, coupled with the lack of relevant theoretical knowledge, management skills, which makes many management workers rely on their own imaginations and experience to manage the hospital's administrative work every day, which leads to the hospital's medical behavior, and also inevitably make mistakes. In addition, it is also inevitable that mistakes will occur.

1.2 Lagging management concept

Hospitals and conventional for-profit enterprises are different, involving the lives and health of consumers, only in a sound management system to operate effectively, to provide patients with better medical treatment services. Administration is the first line of medical treatment to ensure the work. Many hospital administrators do not pay attention to their work, do not care, that the front-line physicians and nurses is the most important part of the hospital. In the administrative management practice, detached from the first-line diagnosis and treatment practice, often appear administrative management system caused by . Departmental conflicts, complaints, dissatisfaction and other behaviors [2]. In addition, there are some administrative managers eyes and ideas backward, but also along the previous management set of work, it is difficult to convince the public.

1.3 Low efficiency and insufficient responsibility

Now more hospital management is only the first-line doctors and nurses using incentives, ignoring the need for administrative managers to apply incentives. As a result, the lack of administrative personnel, promotion, bonuses, etc., over time also makes the administrative personnel to lose the passion for work, in a passive state of work, it is difficult to have a breakthrough in the management. There is also a part of the administrative management personnel from the authoritative scientific leaders, they do not have the young people thought active, in the context of health care reform and social development, appears to be low efficiency.

2 Strengthen the training of hospital administrative personnel

2.1 Improve the administrative personnel's own business level

① Induction training: Whether selected from other departments within the hospital or recruited through social channels, all administrative personnel should be systematically trained before assuming their duties. Training content to the hospital work priorities, job scope of work, hospital administrative system, based on the administrative management job management knowledge, management objectives, etc. as a supplement, so that its administrative management of the hospital administrative work has a preliminary cognition, understanding of the specific content of the hospital's administrative work, and can be a positive mindset into the management of the overall operation of the hospital to provide protection.

② On-the-job training: In the management team building, not only to train the first-line medical workers, the second line of security workers should also be gradually accepted training and learning, and constantly improve their own professionalism, constantly update their own concepts, to provide constructive suggestions for the hospital. Invite management experts to give lectures, lead teams, organize academic discussions, study abroad, etc., so that managers can further improve their own management level and management performance.

③ Rotational training: practice shows that the rational arrangement of rotational training for the staff of the functional departments within the hospital can better utilize human resources, cultivate the versatility of the personnel, and also improve the comprehensive quality of the personnel and enthusiasm for work. Coordinate the arrangement of administrative staff rotation training time and courses, detailed records of the performance of each administrative staff rotation training, comprehensive assessment, collective seminars and reports, and require everyone to constantly self-identify, constantly set goals, and constantly enterprising, to improve their comprehensive quality and professional level.

2.2 The introduction of outstanding talent

In the selection of hospital administrative personnel, strict control, from a number of ways to introduce advanced and excellent management personnel to suit the needs of the hospital as the basis for the layers of selection, selection of qualified and useful talents. Open selection conditions, the principle of fair competition, all talented personnel can participate in the competition. Selection of attention to the candidate's own work experience, professional level, ideas, work ability and job requirements, the degree of conformity of the hospital's corporate culture.2.3 Establishment of payroll distribution system hospitals accommodate a variety of talents, there is no lack of management ability. But many hospitals in the payroll management makes part of the position of the talent does not get due treatment, affecting the work enthusiasm and talent to play. Perfect salary distribution system, effective staff incentive mechanism is the key to attract talent, retain talent. The construction of the corresponding salary distribution system, improve the relevant assessment system, the excellent personnel can be rewarded, the work of the slow eliminated, in order to form a virtuous circle, will have a better work performance.

3 thoughts on strengthening the management team construction

3.1 Construction of a perfect hospital administration assessment system

The hospital should build a set of applicable assessment and evaluation system for its management personnel according to the characteristics of the hospital's administrative management, make a fair and impartial evaluation of the administrative management personnel's bidding for employment, transfer, and performance of the work.

3.2 Assessment of the quality of the ability of hospital administrative personnel, to determine the management title system

Hospitals and ordinary business organizations are different, we pay more attention to the health care personnel's health care ability and quality, ignoring the ability of logistics management personnel to cultivate and assess the ability of the management personnel, so that some capable management talent is buried, can not be tapped and reuse, so we need to explore the excellent talent through the assessment. On the other hand, the title evaluation of the administrative management personnel can not be ignored, although there are hospitals to implement the staff system, but more is the implementation of the title of physician, this is because many hospital administrative managers from the clinical departments, they are more or less also undertake some medical work. In the context of the hospital lack of administrative managers title evaluation, some administrative managers who have been working for decades still do not have a title, making their psychological imbalance. Therefore, the establishment of a perfect administrative title system is also very necessary.

4 Summary

At the same time as the current construction of hospital administrative management, recognizing the current problems, targeted solutions, the establishment of administrative management training system, assessment system, payroll distribution system, etc. will help to stimulate the motivation of the administrative managers, improve their management skills and performance, for the background of medical reform. The hospital's long-term development in the context of health care reform to provide basic protection.

References

[1]Sun Jianping,Shi Ke,Gu Luo. Practice and reflection on performance management of administrative department in a tertiary specialized hospital[J]. Journal of Nanjing Medical University,2014,3(62):222-223.

[2]Xu Bei,Shen Yingchun,Chen Ying,et al. Construction of index system for assessing the contribution of hospital functional departments? Based on Objective Management and Key Performance Indicators[J]. China Hospital Management,2013,33(6):52-53.

[3]Huang Qingjun. Status quo and countermeasures of administrative management team construction in urban small and medium-sized hospitals[J]. China Medical Guide,2013,11(6):362-363.