What should we pay attention to when we are polite?

Civilized etiquette is the lowest moral standard that human beings require people to abide by in order to maintain the normal life of society. It is gradually formed in people's long-term life and communication and is fixed by customs, habits and traditions.

Civilized etiquette is not only the embodiment of personal quality and education, but also the embodiment of personal morality and social morality, the accomplishment of the city and the face of the country. Therefore, as a "state of etiquette" with a history of 5,000 years, we should treat people with civilized behavior and reasonable etiquette. This is also an important way to carry forward national culture and show national spirit.

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1. Etiquette education covers all aspects of social life. From the content point of view, there are appearance, manners, expressions, movements, language, clothing, speech, treating people and so on. From the object, there are etiquette, public etiquette, hospitality etiquette, table etiquette, gift etiquette, civilized communication and so on.

The code of conduct in the process of interpersonal communication is called etiquette, and the performance of etiquette in speech action is called politeness. To strengthen moral practice, we should pay attention to etiquette, so that people can communicate with each other on the principle of "respecting others, self-discipline, moderation and sincerity" and bid farewell to uncivilized words and deeds.

2. Etiquette, etiquette and politeness are rich and varied, but each has its own regularity. Its basic etiquette principles are:

First, respect the principle of human beings;

Second, the principle of self-discipline, that is, self-denial, prudence, initiative, voluntariness, courtesy, self-comparison, self-reflection, self-demand, self-discipline, self-restraint, and no arrogance;

The third is the principle of moderation, moderation and control; Fourth, the principle of sincerity, treat people sincerely, treat people sincerely, don't take part in accidental amusement, and behave differently.

3. Civilized language: 1, hello! 2. Please sit down! 3. I'm sorry ... 4. Please wait a moment! 5. Excuse me! 6. Please forgive me! 7. I'm sorry! 8, it doesn't matter! 9. You're welcome! 10, thank you! 1 1, please rest assured! 12. Sorry to have kept you waiting. 13 Go ahead! 14, I will try my best to help you. Serving you is what I should do. 16, please feel free to ask if you don't understand. Thank you very much for your cooperation. Goodbye.

In the world, people will inevitably bump into each other, and sometimes even be rude. A "I'm sorry" can make the resentment disappear, otherwise it may have unexpected consequences and even lead to human tragedy. In interpersonal communication, learning to apologize is a very important moral accomplishment for us to be human from primary school. We should learn to say "I'm sorry" and try to be civilized teenagers.

Moreover, language is a tool for communication, and civilized language is the golden key to open the soul. Whether civilized language can be used in communication reflects a person's accomplishment and affects the whole social atmosphere. The world of swearing is "black and white", and the society that speaks civilized language is "colored". Of course, there are still many polite expressions in life, so we should pay attention to the polite expressions used in various occasions.

Secondly, learning "etiquette" should be based on improving my self-esteem. Self-esteem, that is, self-respect, is a psychological state of wanting to be respected by others, not bowing to others, and not allowing others to insult and discriminate. It is the expression of people's self-awareness, guides people's actions in a specific way, and is a positive behavioral motivation.