Summary of postal annual work (5 selected articles)

Time is merciless, we are about to meet the challenging work in the new year, and we need to make an annual work summary of the post with our heart. The growth of outstanding people can not be separated from the comprehensive resumption of annual work. How to write your own post and annual work summary? The following is a summary of the annual postal work I collected for you. Maybe you can find what you need.

Annual work summary post 1 work review in the first and twenty years.

1, business income completion

Our bureau's business income plan for the month of 165438+ 10 is 6349896 yuan, which is 90. 1% of the annual plan. Among them, this month's e-commerce and agency information is not included in the income, and it is estimated that the single income will be nearly 30,000 yuan.

2. Completion of the four major businesses

As of165438+1October 30th, the savings balance of our bureau reached 235.82 million yuan, with a cumulative net increase of 29.78 million yuan this year. The premium was 790,000, the circulation of newspapers and periodicals was 3 1.82 million, accounting for 48.29% of the plan, up by 17.04% year-on-year, and 45,000 greeting cards, accounting for 53%.

Second, the basic situation of business work

1. The savings business has developed rapidly.

Postal savings business is the pillar business and catering business of postal service, and its income accounts for more than 76% of the total income. In 20** years, the net increase index of postal savings balance issued by the Municipal Bureau to our Bureau was 38 million. However, due to the special economic situation of * *, the deposit balance of * * Sub-branch has declined in different degrees in the first quarter of each year, because some customers go to the outlets to withdraw money to buy goods in January every year, and when the Spring Festival is approaching, foreigners return home for the New Year and transfer the money stored in the outlets. In addition, in 2009, branches of ICBC and CCB also entered * *, so this year's situation is particularly severe compared with previous years, and the branches of * * are facing increasingly fierce competition. In view of various unfavorable factors, the leading group of the sub-bureau summed up the experience of previous years and made reasonable plans for each stage, that is, in the first quarter, efforts were made to stop the decline and rebound, to ensure a stable and over-balanced first quarter, to strive for improvement in the second quarter, and to make a breakthrough after completing the task indicators of the sub-bureau in the third and fourth quarters. The leaders of the sub-bureau held several meetings and called on employees to do a good job in savings business. Through the joint efforts of all cadres and workers, the net balance of postal savings of our bureau in the first half of the year was 33 1 10,000 yuan. In the third quarter, we stepped up the development of savings business and made every effort to do a good job in serial storage and storage. By the end of165438+1October 30th, our bureau had achieved a net savings balance of 29.78 million yuan, which set a new high for our bureau over the years. The balance ranks first in postal and bank outlets in the whole region, and the flow ratio is also the first.

2. insurance agency business is developing in a benign way.

Postal insurance agency business is a key industry for postal finance to implement strategic adjustment.

Service is an effective means to avoid financial risks, adjust business structure and realize diversified operation. The year of 20** is a crucial year for the insurance agency business to become scientific, mature and sustainable. According to the requirements of the Municipal Bureau, our bureau regards agency insurance as the breakthrough point of the main intermediary business, makes full use of the advantages of postal network resources, strives to develop the marketing work in rural markets and major customer markets, and actively cooperates with many insurance companies such as Pacific and China Life Insurance to jointly carry out various marketing and publicity activities, which has achieved good results. In order to do this work well, our bureau has held several meetings on developing insurance business, formulated practical incentive measures for business development, invited account managers of insurance companies to give lectures on insurance business development experience, and absorbed a series of valuable marketing experiences from insurance training activities organized by * * Branch. By June 30, 2008, the branch had a net increase of 790,000 yuan, which was an obvious progress compared with previous years and achieved a new breakthrough.

3. Vigorously develop postal services.

In 20xx, in order to better carry out postal greeting card marketing activities and newspaper subscription, the branch leaders took the lead, dared to be the first, and charged at the forefront of marketing, which played an exemplary role for the overall staff and inspired their enthusiasm. In addition to traditional greeting cards and postcards, we also actively organize marketing activities for scratch cards. In addition, with the efforts of the branch leaders, some users have expressed their intention to customize postcards, and further negotiations are under way. Driven by the leaders of the sub-bureau, the business tellers actively promoted marketing, which made the greeting card sales of * * achieve good results. In the aspect of newspaper subscription, the leaders of the branch actively contacted the town propaganda Committee, took Xuangan to the countryside to subscribe to newspapers, mobilized couriers to subscribe to old customers, and actively developed new subscribers. By the end of 1 1, the newspaper subscription has reached 3 18200 yuan. In the process of subscribing newspapers and periodicals in rural areas, we should organically combine newspapers and periodicals with greeting cards, and market desk calendar greeting cards while subscribing, so as to achieve a double harvest.

4. Strengthen facilities construction.

In order to make the business distribution of our bureau more reasonable, this year we built a new 24-hour self-service bank, added automatic deposit and withdrawal machines and automatic remittance machines, which have been opened to the outside world, not only shortening the time for users to handle business, but also bringing greater economic benefits to our bureau.

Third, the postal service level has improved.

Service is the eternal theme of postal service and the foundation of enterprise's survival and development. This year, we have raised the requirements of external services to the height of promoting development through services, and regarded improving services as an important measure of enterprise management. The leaders of the sub-bureau emphasized the quality of service many times at meetings, and often communicated with employees in their spare time, so that the whole staff fully realized the importance of foreign service, consciously performed various service responsibilities, formed good industry norms and professional habits, and formed a good atmosphere of striving for progress. The service level and quality of employees were significantly improved compared with previous years. Through the joint efforts of all staff, the staff of our bureau are affable, courteous, warm and thoughtful to users, basically eliminating the reasons for users to declare, and the reputation of postal services is constantly improving.

Four. Safety in production has been strengthened.

Safety work is more important than Mount Tai, and safety work is always the top priority of our work. This year, our bureau added four infrared cameras and 1 the patron saint of the treasury. The use of these equipment not only improves the ability of physical defense and technical defense, but also plays a decisive role in ensuring the safety of funds. In addition, the sub-bureau added a lighting lamp above the parking place in the back building, which facilitated the smooth parking work. At the same time, during this year's World Expo and Asian Games, our salespeople can conscientiously implement the requirements of their superiors, pack on the spot, carefully inspect the goods, explain to users the items that do not meet the acceptance requirements, put an end to users euphemistically, and carefully register the ID numbers of the consignee and consignor for the items that meet the acceptance requirements, so as to eliminate potential safety hazards in an all-round way. This year, because our system is in place, our responsibilities are in place, and our inspection work is in place. So that all the work of our bureau can be carried out safely and smoothly, which provides a solid backing for the development of our business.

Next year, we will seriously reflect, start from ourselves, overcome shortcomings, carry forward achievements, consider the overall situation of enterprise development, and strive for better achievements next year.

Summary of the annual work of the post Chapter II This year, I learned a lot and gained a lot. I am very grateful to Master and my colleagues who have helped me in various positions for their joint efforts.

In the internship stage, each post is rotated, and I quickly became familiar with the general work situation of each post, which is of great help to the creation of posts.

Now as an account manager, it's really a different feeling to run the market and customers. Facing the front line, you will encounter any situation, such as refusing to negotiate, losing mail, sending and receiving mail, and delaying mail.

I didn't dare to contact customers alone before, but through the position of account manager, as long as I work hard and practice hard, I may not get anything, but I will get nothing if I don't work hard.

The logistics industry is indeed a bitter industry, but it is also a very promising industry. Service wins, and time limit determines success or failure.

Through the investment and reform in the past two years, the company has greatly improved in all aspects. The time limit in the province is basically issued today and will arrive tomorrow, and the time limit for inter-provincial bidding will arrive tomorrow. The domestic bidding time limit will basically meet the market demand, but the inter-provincial price system needs to be improved and has not yet been in line with the market.

This year, it was newly promoted to the predecessor of Economic Express, Postal Treasure and China Post Logistics. According to the situation of visiting the market, it is not ideal.

The price of economic express is basically the same as the market price, which has a price advantage over sending small pieces. However, it has a fatal shortcoming, that is, the time limit is very unstable, which often occurs for more than one week, which brings great difficulties to the development customers. If we can guarantee the stability in the day, it is still very competitive.

I sincerely hope that the efficiency of economic express delivery will be improved.

At present, Dianbai Branch is facing many difficult problems, but through the joint efforts of everyone, it is developing in a good direction, and its income has increased to a certain extent year-on-year.

The development of a company cannot be changed in a day or two. We need Qi Xin to work together and move forward together.

Post the annual work summary 3 Time flies, time flies. In a blink of an eye, I have been working for three years. For us college students, the first three years of work are of great historical significance on our life path, and they are also worth thinking about and summarizing. Because the experience and feelings of the first year have been reported in detail in middle school, and the professional courses in the last two years are much larger than the preschool classes in the first year, I won't go into details about the memories of that year, so I will talk directly to the mail center from the post setting.

Before the internship expired, I was in a stamp collecting company. In my professional months, I never showed a positive attitude, but I was more confused and impetuous. The savings balance of 0 was particularly disappointing, and any leader would be dissatisfied, so I was transferred from the philatelic company and went directly to the mail processing center, the core link of postal production, where I helped for a few days. After understanding the processing flow, I took over the post of distributing ordinary letters and parcels and began to formally engage in postal work. The main content of my work is to summarize and classify ordinary letters and parcels (including ordinary parcels and express parcels) received and sent by postal outlets in gongyi city and towns, pack them and put them in the mail car bound for Zhengzhou. Surface mail is relatively simple, and it only needs to be divided into three categories: local package, Zhengzhou package, and Zhengzhou transfer to other provinces and cities. Local mail is delivered directly to the colleague in charge of importing surface mail, and the other two are placed in special large mailboxes, which can only hold cards. Occasionally, there will be several ordinary mails sent abroad, as well as mails delivered to Xingyang and the street without sorting in Zhengzhou, all of which should be put in a mail bag, which is not troublesome to handle. We should pay attention to several aspects, such as whether the postage is sufficient, whether the postmark of the receiving office meets the standard, whether the envelope meets the specifications, and so on. Speaking of parcels, it's a bit complicated, because it's mail, and you can't miss every link. Treat them more carefully than ordinary letters, and handle them in the same way as ordinary letters, except that large packages packaged separately should be sealed directly. The key step is to write a mailing list and stamp it with my own seal. I don't know why, but I was still a little excited when I first saw my name on the list in bright red. Stamp it to show that you are responsible for the work to the end. There have always been some abstract and vague responsibilities, which became clear soon after I came to work in the mail center. Although I have been very careful, I still made two mistakes, and I didn't find my own mistakes until Zhengzhou sent me a checklist. After all, he is a novice, and the person in charge has not been investigated too much. Only once was I severely criticized because I didn't agree to the hukou for two or three days in a row, and I couldn't find the reason myself. With great criticism, I combed the ins and outs of the matter again, looked through the list of letters and visits for many days, and finally found the problem: because of the incomplete communication, I didn't list the parcels left the day before, and of course I couldn't cash them. Until then, I really realized how classic the twelve words of handover acceptance and checks and balances are. Although the work in the mail center is monotonous and has a certain labor intensity, I have a lot of time to myself. I like to watch foreign languages whenever I have time to consolidate my strengths. Fortunately, I quickly caught up with our business training for savings salespeople, including chapters on English dialogue, which the leader asked me to read. Authentic pronunciation, standard mouth shape, and the guest teacher didn't waste everyone's time and feelings, which won unanimous praise. After studying for three times, all the salespeople got to know me, which laid the foundation for my smooth work in the next position to a certain extent, which is another story. My main gain is self-confidence. I dare to show my strengths in front of everyone and successfully complete the task, which greatly increases my morale and feels that I still have a lot of room for improvement. Of course, I must thank the leader and the salesgirl. Your affirmation is my greatest motivation. In the mail center, I also signed up for the speech contest of studying Comrade Zhao Haiju in our bureau and won the third prize, which is my first honor since I worked.

About 20001early February. After working in the mail center for four or five months, I finally completed my redemption and came to the information center of our bureau. At that time, the Ministry was still under the jurisdiction of the Ministry of Savings and Remittances. I have to learn the knowledge of system maintenance and the operation of intermediate business. That experience was the fastest growing period of my information technology knowledge, and I felt that I was engaged in IT. But I woke up soon. I'm playing the lowest level of IT, and I have to do all the dirty work. Fortunately, it was hard, and I soon got used to it and got into the state in time. At the end of the year, there were many projects, such as video conference system, Internet office in township sub-bureaus, operating system upgrade, centralized exchange, etc. I went to the countryside at two ends in three days, and the master took me from one bureau to another, from one branch to another. I not only acquired better and better skills, but also got to know my unit better. I can proudly say that I have also contributed to the informatization construction of Gongyi Post.

In early May of this year, under the call of the strategy of promoting postal services by talents of provincial companies, more than a dozen college students who started to enter the bureau in xx came to the subordinate branches for temporary training and served as assistant directors of the branches. I was fortunate to be one of them.

For this transfer, the attitude of the bureau leaders is firm. Although most of us have fixed posts, even including a professional company manager, which can be said to play a key role in their respective jobs, Director Sun Guisong is determined to ensure that we get enough exercise time without affecting production, and puts forward requirements for us: learn good working methods, management methods and communication skills with customers from the director of the branch. Moreover, we must observe carefully and think diligently, be able to find and analyze problems, assist the director of the branch to solve problems, and try our best to consider new ideas for the development of the branch. For us, this is a great test and a rare exercise opportunity.

Time flies. In a blink of an eye, I have been with our bank for four years. I have been working at the front desk since I joined the bank. Under the atmosphere of our management philosophy of "inspiring, harmonious and intimate", with the help of leaders and colleagues, I always strictly demand myself to study hard professional knowledge, improve professional skills and professional quality, be conscientious in my post, have increasingly rich experience, be more confident in providing satisfactory services to customers, and gradually grow into the business backbone of Yaodian Branch. In the past four years, in the big family of our bank, I have moved from ignorance to maturity.

First, study hard, practice hard, love their jobs and be dedicated.

I was intimidated when I first started working as a bank teller, but my unyielding personality determined that I would not give up. I will work in this position for four years.

At that time, from scratch, the business was unfamiliar and the technology was weak. I often encounter difficulties in dealing with business. A strong sense of frustration makes me silently "compete" with myself. If I want to do it, I must do my best. On weekdays, I actively and seriously learn new business and knowledge, and humbly ask leaders and colleagues if I don't understand. I know that in order to provide quality services to customers, we must have good financial expertise and basic operating skills. As the saying goes, "industrious people are diligent, while leisure people are poor at leisure." After work, I am accompanied by typing receipt, keyboard and paper ordering.

Second, unity and cooperation, * * * with progress.

What the banking industry needs is collective unity and cooperation, and one's strength is always limited. As an old employee, we should not only be satisfied with doing our job well, but also pay attention to the role of communication, help and guidance, actively, enthusiastically and patiently help new colleagues adapt to the new environment, new positions and new jobs, so that they can get familiar with related businesses faster and master business skills better. At the same time, the bank is a brand, and a person's negligence or fault will affect the overall image of our bank. As old employees, we have an obligation to help new colleagues.

While helping them, I also saw their advantages, which always made me feel a sense of crisis. I often tell myself that I can't satisfy the status quo, but I should be content with being plain, but not mediocre. I should not only concentrate on my work, but also absorb new knowledge to meet future challenges. With the development of the times, the competition in banking is becoming more and more fierce. Banks are also constantly developing new businesses and new wealth management products. I deeply realize that a qualified front desk teller should have a high level of business. Only by constantly enhancing their comprehensive quality and expanding their knowledge can we do our work better.

Third, the existing shortcomings and the direction of future efforts.

Looking back on this year, I also have some questions:

First, business learning is not in place, lacking the sense of urgency and consciousness of learning; Second, when you are tired of work, your mind will relax, which is a sign of poor self-discipline ability.

In view of the above problems, I will strengthen theoretical study, further improve my own quality, change my work style, strive to overcome negative emotions, improve the quality and efficiency of my work, and actively cooperate with leaders and colleagues to do a better job.

Annual Work Summary Gang 5 20xx, China Construction Bank * * Branch adhere to the support of local economic construction as the center, closely focus on the "two beauties * *" construction and development strategy of the municipal party committee and the municipal government, adhere to five satisfactory work objectives, and focus on the three major tasks of "bad pressure drop, business development and case prevention and control" to improve customer service and consolidate the capital base. Actively adjust the credit structure, increase effective credit supply, strengthen responsibilities, pay close attention to implementation, and achieve stable and sustainable development. The main work report is as follows:

I. Completion of various assessment indicators of the Bank in 20xx.

(a) the main business.

By the end of 20xx 1 1, the development of the bank was relatively stable, and the completion of major business indicators was at the forefront of the province's CCB system. Achieve safe operation throughout the year.

(two) the completion of specific assessment indicators.

Since the beginning of this year, the bank has actively cooperated with the economic development strategy of the municipal party committee and municipal government, strived for the scale of credit from the superior bank, actively promoted the adjustment of credit structure, ensured the effective input of credit, and successfully completed the main assessment indicators of the superior bank.

1. Highlight regional priorities and focus on strengthening urban credit input. The balance of urban loans accounted for 42.33% of the bank's new loans, which was 65,438+00.55 percentage points higher than the balance of urban loans at the beginning of the year (365,438+0.78%).

2. Actively adjust the credit structure and clarify the credit investment. Since the beginning of this year, the bank has focused on supporting large projects, large customers and small and micro enterprises, maintaining pressure and optimizing the credit structure. First, according to the list determined by the municipal government below, banks focus on supporting large enterprises and high-growth enterprises. This year, the bank's new loans to "large enterprises" in urban areas decreased, while loans to "high-growth" enterprises in urban areas increased. The second is to ensure that the support of small and micro enterprises is not diminished.

3. Implement the spirit of superiors and support the economic transformation and upgrading of our city. First, support the service industry and "three rural" loans. Second, selectively support the development of four key industries. According to the credit industry policy of the superior bank, the bank's new energy loans, e-commerce loans and cultural and creative loans have decreased, but the biopharmaceutical industry has increased. Third, vigorously support key projects and projects. The World Bank actively supports five water control projects initiated by the municipal government.

4. Actively fulfill social responsibilities and enhance social contributions. The first is to reduce the financing cost of the real economy. The second is to actively resolve financial risks.

(3) Vigorously innovate and improve financial service capabilities.

1. product innovation. The Bank attaches great importance to the financial innovation of small enterprises, vigorously promotes new products and businesses through careful organization, and continuously enriches the credit product system of small enterprises. The Bank has successively launched financial products for small and micro enterprises, such as venture loans, good financing loans, credit loans, secured loans, rent-and-loan links, Zhejiang Yi Rong, Clearing Link and tax easy loans. In * * * month of 20xx, through precise marketing and arrangement, the first "venture loan" for small and micro enterprises in China broke ground. * * *, "Clearing House" continued to write the first good result in China. The launch of these products has effectively solved the financing difficulties and high costs of small and micro enterprises, improved the Bank's financial service capabilities for small and micro enterprises, won high praise from customers in terms of product functions and service quality, and accumulated successful experience for the promotion of this kind of business in provincial branches.

2. Innovation in repayment methods. The first is to achieve seamless docking. At present, the Bank mainly adopts the method of maturity mismatch to carry out the docking work of repayment and renewal of loans for small enterprises. The main targets of our cooperation this time are small and micro high-quality manufacturing enterprises of four ministries and commissions. By means of maturity mismatch, loan amount decomposition, loan repayment, etc., the pressure and cost of customers' withdrawal of funds in the process of loan repayment and loan renewal are alleviated. The second is to operate emergency working capital. The operation of emergency working capital of our bank mainly cooperates with the government, and the funder is also the government. At present, except Dongyang Sub-branch, all other banks have carried out government liquidity business, and formulated corresponding management systems, which are running well. Our branch saves expenses for small and micro enterprises through emergency working capital.

3. Innovative financing tools. Make full use of the local and foreign currency funds of overseas institutions, introduce the concept of risk participation, and create a new financing channel of "export accounts receivable risk participation" with accounts receivable as the carrier to meet the financing needs of exporters' customers. This year, our bank raised 1, 65,438+billion yuan from overseas for the enterprises under its jurisdiction.

Two. Strengthen internal management

(1) A long-term mechanism for case risk prevention and control has gradually taken shape.

In the past two years, we have always advocated the concept of strict management and implemented a series of effective measures to prevent and control cases, such as the cultivation of compliance culture, warning education for employees, strict implementation of system and process, comprehensive investigation and business inspection of employees, and serious handling of violations. The whole branch basically realized from the heart that violations were intolerable, and gradually became accustomed to not making excuses for their dereliction of duty, and a long-term mechanism for case risk prevention and control was gradually formed.

1. Establish "six mechanisms"

(1) Establish a reasonable interest rate risk pricing mechanism.

(2) Establish a relatively independent accounting mechanism.

(3) Establish an efficient loan approval mechanism.

(4) Establish a special incentive and restraint mechanism.

(5) Strengthen the training mechanism of professional talents.

(6) Establish a quick default information notification mechanism.

2. Implement the "Four Ones Principles"

(1) Issue a separate credit plan every month.

(2) Separate allocation of manpower and financial resources.

(3) Implement separate customer identification and credit review.

(4) Establish separate accounting.

(2) Compliance management and standardization of market order.

1. Further implement the responsibility of compliance management.

2. Strengthen business norms in key areas. 3. Do a good job in employee behavior management.