Traditional Culture Encyclopedia - Traditional stories - What is enterprise knowledge management and how to do it better?
What is enterprise knowledge management and how to do it better?
First, change the mode of economic development.
Changing the mode of economic development is an urgent and significant strategic task related to the overall situation of the national economy, and it is also an inevitable requirement for enterprises to implement Scientific Outlook on Development. Enterprises should be market-oriented, enhance their independent innovation ability and management ability, optimize product structure, and improve product quality and added value; At the same time, through all-staff, all-round, standardized whole process, strict lean management and quality improvement, the management level is improved, the cost is reduced, the pollution is reduced, the operation is optimized, the market competitiveness is improved, and the sustainable development of enterprises is realized.
The second is to standardize the system, clarify the business process and refine the core content.
System is the code of conduct of enterprises, and it is also the guarantee of efficient operation of enterprises. Only by using standards and systems to standardize employees' behavior, standardize the vertical steps and horizontal relations in work and optimize work procedures can we minimize unsafe factors in work, minimize work costs, minimize all kinds of consumption and maximize work efficiency.
The construction of enterprise rules and regulations is a process of advancing with the times, which directly affects the improvement of enterprise basic management ability and is related to the standardized management of enterprises. When formulating the system, we must maintain a rigorous attitude, ensure its scientificity, accuracy and adaptability, consider the adaptation to the company's development strategy and management model, meet the requirements of the company's strategic development, and take into account the company's reality and future development needs.
At the same time, in the huge business network, find out several main chains, clarify each process of the chain according to the actual situation of the chain, simplify the complex things, quantify the simple things, and use the process to promote the work of the executors, so that the executors can know what they should do and how to do it through this process, instead of relying on the leadership to promote everything. And extract several core contents from each chain, so that executors can give priority to the allocation of execution resources, instead of focusing on it everywhere and rambling. To achieve the goal of "ruling according to law", rather than focusing on leadership. Regularly supervise, evaluate and revise various rules, regulations and processes, and constantly improve their management functions. Details determine success or failure. Many enterprises' decades of honor and aura disappeared instantly. The reason is that they ignore details, turn a blind eye to small mistakes and shortcomings, and do not take effective measures to correct them. Sometimes small problems lead to big problems, and business failures are inevitable. So be sure to pay attention to the details and don't miss the opportunity to correct any mistakes. When mistakes are found, they must be corrected, and when problems are found, they must be solved. When any problem occurs, we must find out the time and place, who is responsible for the accident, whether it has brought losses to the company, how big the losses are, and how to effectively prevent similar incidents from happening again, otherwise we will never make progress and the enterprise will never make progress.
Third, do a good job in standardization.
Standardization is a comprehensive management basic work of enterprises, an important basis for enterprises to carry out production and business activities, and an important means for enterprises to improve their management level. Standardization is the basis and criterion for enterprises to do well in various management activities, the premise for enterprises to adapt to market economy, and an important way to standardize various management work, stabilize product quality and improve enterprise management level. Therefore, enterprises must attach importance to standardization, incorporate the basic management of the company into standardization, adopt high standards as far as possible, and form a system of management, such as the quality management system, environmental management system and occupational health and safety management system of enterprises in strict accordance with GB/T 1900 1, GB/T2400 1, GB/. On-site management, formulate 6S management standards and seriously implement them, so that all work has standards, and everyone works according to standards to ensure the standardization of all management work.
Four, establish a scientific training and assessment system, and constantly improve the quality of employees.
In modern enterprise management, the importance of human resources is increasing day by day, especially in the era of knowledge economy, the external environment of enterprises has undergone tremendous changes, and the proportion of knowledge workers has increased. Employees are the source of enterprise profits and competitiveness, and also the self-managers of personal behavior. Therefore, enterprises should comprehensively plan training, establish a scientific training evaluation mechanism, conduct theoretical training and skill training of new knowledge, new ideas and new methods at different levels, and comprehensively improve employees' comprehensive management and practical ability. People say that the competition of modern enterprises is the competition of talents in the final analysis, and how to select and retain good talents is a problem worthy of our serious consideration. But before thinking about this problem, we must first find out what kind of talents are "talents". Personally, I think that as a talent of an enterprise, we must first have a high degree of loyalty to the enterprise. A person who has no sense of loyalty to the enterprise is useless even if he has great skills. Second, there is a sense of identity with the culture of the enterprise, and third, there is a certain cultural knowledge and skills; Fourth, we must have the ability to think and solve problems independently; The fifth is to have a pioneering and innovative spirit. After knowing what talent is, we should think about how to select or recruit talents. Under normal circumstances, talents should be selected mainly within the enterprise. When selecting talents, we must first evaluate them through the above five points, and those who meet the standards will be hired. As for those who can't manage their own affairs in their own places, they should be dealt with decisively, otherwise there will be consequences of "breaking off diplomatic relations constantly and being disturbed by breaking off diplomatic relations".
Verb (abbreviation of verb) strengthens team building
Strengthening team building is an extremely important link for enterprises to adapt to "modern management and improve their own quality in an all-round way". Teams are the grass-roots organizations of enterprises, and all tasks of enterprises must be carried out and completed through teams. The quality of team management directly affects the management level of enterprises and plays a decisive role in enterprise management. It can be said that team building is a "fitness work" for enterprises. Therefore, it is necessary to take strengthening team building as a breakthrough to improve management level, carry out team building activities, formulate practical management methods, implementation details and assessment plans for team building activities, timely organize personnel at all levels to take the way of going out and inviting in, learn advanced theoretical knowledge and experience of team management, constantly push the team management level to a higher level, and comprehensively improve the management level of enterprises.
Six, establish a clear goal and a reasonable performance evaluation and incentive mechanism.
Implement the method of "management by objectives and self-control". Reasonable goals are the beacon and motivation of work, and the development of enterprises depends on whether the goals are clear or not. Setting goals is the first step in management practice. Enterprises can formulate annual and monthly work objectives, plans and quotas in combination with the company's development strategy and production and operation target plan, and decompose them into sub-objectives of various departments and individuals, so that each department and employee can have clear responsibilities and clear goals; At the same time, taking the goal as the assessment standard, we urge departments and employees to implement "self-control" in their work and strive to complete the work objectives.
Formulate a reasonable assessment scheme or method, check, evaluate, reward and punish the work results, and put forward improvement measures. In the assessment, adhere to the principles of fairness, openness and impartiality.
Motivation is one of the most effective ways to motivate employees. Enterprises should establish an effective incentive mechanism to stimulate and mobilize the enthusiasm and creativity of employees, help employees find opportunities for professionalism and realize their personal expertise, so that the quality of employees can not only meet the requirements of continuous development of enterprises, but also promote their personal development. If you want to do a good job in enterprises, take "people" as the primary productive force and promote the sustainable development of enterprises, then you must pay full attention to the role of people, and the wealth of enterprises is created by employees. Therefore, we must have certain operability and effective incentive measures to encourage outstanding employees, and we must give spiritual and material rewards to employees who make minor changes and break the traditional management methods without thinking.
Seven, the extensive application of modern management ideas and methods.
Nowadays, enterprises are in the critical stage of reform, facing a series of long-term unresolved problems such as the transformation of operating mechanism, incentives and constraints, division of labor and cooperation, production and services, and reducing costs and increasing efficiency. It is necessary to widely apply modern management ideas and methods and explore and apply new management modes.
First of all, the management mode of "everyone becomes an operator" embodies the management idea of "people-oriented, meticulous and effective, and overall optimization". Through the use of systematic and scientific management methods and modern and efficient management means, the digitalization of management means, the digitalization of cooperative relations and the minimization of accounting units are realized. At the same time, the market mechanism is introduced into the enterprise to form an internal simulation market and virtual operators, so as to realize the operator status of employees and the marketization of internal simulation, so that every employee can think and deal with problems from the perspective of operators.
In short, it is a long-term and arduous systematic work to do a good job in enterprise management. It requires enterprises to combine modern management ideas and methods with enterprise reality; Qi Xin, all employees of the enterprise, need to work together, make progress together and improve together; The basic management, professional management and comprehensive management of enterprises need to promote each other and play a role together.
Eight, the implementation of information management
Based on the informatization of "three systems" (office automation information system, financial information management system and logistics information management system), informatization management covers all aspects of the company's production and operation, finance, marketing, warehousing, procurement, scientific and technological development and so on. By strengthening management and paying close attention to implementation, we will quickly and effectively improve the three management and control capabilities of administrative affairs management, financial fund management and logistics management, and truly realize "three streams in one" and "management and control integration". Building a digital management system can improve the office environment and conditions, reduce or avoid all kinds of mistakes and abuses, basically eliminate information islands and manage black holes, and realize the sharing of information resources. Through the in-depth development and extensive use of various management information resources, the efficiency and level of production, operation, management and decision-making will be continuously improved, the labor cost will be reduced, the management level of enterprises will be upgraded to a new level, and finally the economic benefits and core competitiveness of enterprises will be improved.
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