Why do traditional enterprises to do b2c, do b2c can bring what benefits to the enterprise?

Many products through the traditional way of sales is difficult to form a brand effect, but B2C should be an opportunity, it has been proved that many products through the B2C operation in three or four years has reached to overload the traditional stores or channels sales of ten years of development level.

In recent years, with the popularization of the Internet, credit card payment maturity, logistics and distribution of high-speed development, prompting the rapid growth of e-commerce enterprises. E-commerce as a new industry, the construction of information technology has put forward higher requirements. As one of the first B2C e-commerce logistics and supply chain solution providers in China, we bring the management model of the leading B2C e-commerce enterprises at home and abroad to the enterprises in need.

Online shopping mall

As the main way for B2C e-commerce enterprise customers to order products, according to the data analysis of the general B2C enterprise customers website orders accounted for about 70% of the total orders, or even higher. Website and supply chain to form a whole, the website as a trading platform, can be timely customer ordering information submitted to the enterprise, the customer at the same time can be the first time to get the relevant information.

Call Center System

Applied to the customer service department, it is mainly used to accept incoming calls from customers, including pre-sale telephone consultation, telephone ordering, in-sale ordering status query, and after-sales service processing.

Information platform

E-commerce enterprises reflect the timeliness of information transfer at any time, so that customers can experience high-quality service in the shopping process. Information platform and supply chain system integration and utilization, timely ordering information, delivery information, payment information, refund information, promotional information, new product arrivals, etc., the use of cell phone text messages, e-mail and other forms of timely reporting to customers.

Logistics and distribution system integration

B2C e-commerce enterprises basically use logistics courier form to send products to customers, through the distribution system and supply chain system integration, the courier distribution status timely feedback to the internal system. Customers through the website, telephone consultation can be the first time to understand the delivery status of the ordered products.

Product Module

Website

Product Management, Order Management, Returns Management, Special Offer Handling

Supply Chain Management

Purchase Information, Sales Information, Inventory Information

Sales Management, Purchase Management, Inventory Management, Distribution Management

Integrated Financial Management

Financial Information

Integrated Financial Management

Financial Information

Receivable Management, Payable Management, General Ledger Management

Human Resource Management

Personnel Management, Payroll Management, Time & Attendance Management, Piecework Management, Training Management, Recruitment Management, etc.

System Maintenance Management

Privilege Management, Report Customization, Initialization, Monthly Closing Management

Supply Chain Management System

The main core business of the supply chain system involves sales, purchasing, inventory, distribution, etc. By integrating and utilizing it with related subsystems, it forms the business operation platform of the whole enterprise. Sub-systems within the supply chain are applied more closely to each other, and the ordering requirements of the sales system are analyzed by comparing them with the existing inventory and purchasing in-transit, so as to form an accurate merchandise purchasing plan.

Financial Integration

Financial integration is the ultimate embodiment of the information system flow of funds, through the integration with the business systems, automatically collect the appropriate data to reduce the workload of financial personnel, to avoid the possibility of error in the manual collection of data.