The correct practice of patient-centered diagnosis and treatment of patients does not include

The correct practice of patient-centered diagnosis and treatment does not include seeing the disease from the patient's point of view.

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National Health Commission and state administration of traditional chinese medicine jointly launched a theme activity to improve the feeling of seeing a doctor and enhance the patient experience, and released a theme activity plan (2023-2025). The plan puts forward 20 key tasks, such as improving the appointment for diagnosis and treatment and shortening the waiting time for surgery, and strives to spend three years.

The concept of "patient-centered" runs through all aspects of medical services, and promotes the formation of a modern China medical service model with more scientific process, more sustainable mode, more efficient service, more comfortable environment and more considerate attitude. For patients, it is indeed a good thing to improve the appointment diagnosis and treatment system and optimize the admission and discharge process.

For a long time, poor medical experience and long waiting time have been widely complained by patients. It's very uncomfortable to go to the hospital, and I have to run around the maze of hospitals according to the procedures such as payment and appointment report of overlapping beds.

As family members, it takes a lot of energy and physical strength to take care of patients with mobility difficulties, but the running process is as long as queuing; Due to the shortage of manpower and beds, some patients have to wait for months to make an appointment for surgery. They are exhausted.

In addition, there are headaches around the hospital, such as traffic congestion, difficulty in parking, different registration channels, different appointment systems, different waiting times in different hospitals, and indescribable working attitudes of some hospital staff, which all reduce the medical experience of patients and their families.

Even some patients choose to "carry" when they are sick, because they are afraid that going to the hospital is too troublesome and annoying. The accumulation of this emotion is also an important reason for the tension between doctors and patients. For example, in the process of registration and medical treatment, patients often have conflicts with medical staff because of the long waiting time.

Medical staff and patients are originally a trench, and they need to fight the disease together. "Patient-centered" undoubtedly provides the most effective prescription for improving patients' medical experience, and then it can form a win-win situation for patients and hospitals.

In patients, becoming the "center" of medical services will not only gain respect, but also get more convenient medical care; In the hospital, all the work is carried out around the patients, which is a vivid embodiment of the doctor's kindness, winning not only the reputation of the patients, but also the trust of the society in the hospital.

The core of treating diseases and saving lives is always people. When patients have a good medical experience, they will trust and cooperate with doctors more, and the treatment effect will be improved. Patient-centered, ultimately both doctors and patients will benefit.