What are the characteristics of JD.COM Mall compared with the traditional home appliance retail industry?

The system of 1.JD.COM Mall is more comprehensive: the open platform of JD.COM Mall adopts a closer cooperation system with the affiliated merchants. Merchants can optimize the online shopping experience through warehousing, distribution, customer service, after-sales, cash on delivery, return and self-collection, so as to reduce the cost of self-built service system, and consumers can purchase more abundant goods through the open platform in JD.COM.

Timely delivery in 2.JD.COM Mall: JD.COM Mall launched 2 1 1 limited delivery service. Service commitment: submit the spot order before 1 1: 00 in the morning of the same day (counting from the time when the order enters the warehouse state) and deliver it on the same day; Spot orders submitted before 1 1: 00 in the evening (calculated from the time when the order enters the warehousing state) will be delivered before 14: 00 the next day.

There are many kinds of goods in 3.JD.COM Mall: There are many kinds of goods in JD.COM Mall. With the advantages of more competitive prices and gradually improved logistics distribution system, it has won market share and maintained the forefront of the industry for many years.

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Other introductions:

All the distributors in JD.COM Mall are equipped with PDA devices, so that customers can track the delivery progress of their online shopping in real time. Nowadays, online shopping customers can track their parcel delivery on the road in real time on the website map.

Consumers no longer have to worry about where and when their goods will be delivered. You can find the geographical location and the speed of the package directly on the internet. Even according to the dealer's real-time service system, it can realize the on-site guaranteed return, and the JD.COM dealer can realize the "guaranteed price" service on the spot without confirming with the call center.

And in the delivery process, online shopping consumers can realize the return service without any page operation. GIS tracking system can also realize the real-time completion of on-site order status, allowing customers to evaluate products and print orders more quickly.

Baidu encyclopedia-JD.COM Shopping Mall

Baidu Encyclopedia-JD.COM Shopping Mall Network