What is operation and maintenance?

Operation and maintenance generally refers to the maintenance of network software and hardware that has been established by large organizations, among which the traditional operation and maintenance refers to information technology operation and maintenance (IT operation and maintenance).

The so-called IT operation and maintenance management refers to the comprehensive management of IT operation environment (such as software and hardware environment and network environment). ), the IT business system and IT operation and maintenance personnel are in charge of the IT department of this unit.

With the advancement of informatization, operation and maintenance management will cover all the contents covered by the management information system that supports the whole organization. In addition to the traditional IT operation and maintenance, it also expands the business operation and daily management operation and maintenance.

The object of its participation has also expanded from IT departments and personnel to the management and departments of the organization and their related business backbones. The final result of operation and maintenance is the maintenance of various performances in software operation.

Operation and maintenance engineers can be divided into several categories according to their working methods:

1, operation engineer/operation development engineer:

Responsible for the operation and maintenance of specific product lines, you also need to master the development ability, go deep into the business, know the pain points and problems of the business best, and develop/optimize platforms, tools and means according to the business needs of products, have access to various excellent system architectures, and have the ability to compare advantages and disadvantages. At the same time, the control of the business determines the role of the corresponding operation and maintenance engineers in business development. The long-term development is to become an architect of large-scale systems.

2. R&D engineer of operation and maintenance platform:

Specializing in the research and development of general platforms and technologies related to operation and maintenance requires certain product line operation and maintenance experience or obtaining operation and maintenance requirements from product lines. There are high requirements for R&D capability, strict standards for system design, ability to understand users' needs and make operation and maintenance products suitable for service operation and in line with the experience of operation and maintenance engineers. The long-term development is to become a technical expert in various technical vertical fields.

3. Database R&D Engineer/Database Engineer:

Database direction is a special direction in operation and maintenance technology. Because of the importance of business, special posts are usually needed, and the industry has also done profound research and accumulation in this direction. The main directions are database kernel, cloud database and so on. Long-term development is a technical expert and database architect in the field of database.

4. Operation and Maintenance Manager:

Operation and maintenance students usually need to coordinate multiple RD and QA students in the process of doing things, which requires high coordination and promotion ability. For some students with good technical depth and high coordination and promotion ability, it is very suitable for transformational management positions. Long-term development of management positions in the same technical department. The target is CTO and CEO.

Engineers in all directions need to have strong abilities in operation and maintenance, architecture, programming and algorithm at the same time, which is a demanding profession.