Where can I return my transportation card in Shanghai?

Shanghai Putuo District transportation card refund service outlets:

1, the transportation card company's own points: Cao Yang Road Service Station, Line 3, Line 4 Cao Yang Road Station.

2, Metro CVM kiosks: Line 11 Cao Yang Road, Line 11 Liziyuan, Line 11 Taopu Xincun, Line 11 Zhenru, Line 13 Jiangning Road, Line 3 Cao Yang Road, Line 3 Jinshajiang Road, Line 7 Zhenping Road.

3. Hao De Convenience: Flagship store No. 1685 Jinshajiang Road (company headquarters), Jinjiang store No. 69 Jinshajiang Road.

4. Pudong Development Bank: No. 1511, Xincun Road, Wanli Sub-branch; No. 316, Yichuan Road, Yichuan Sub-branch; No. 388, Beishi Road, Zhenru Sub-branch.

Expanded Information

Information on Use

1. The Shanghai Public **** Transportation Card is an IC stored-value card with a micro-payment function, which can be used in public **** transportation and other related areas of the city where POS machines marked with the logo of the Shanghai Public **** Transportation Card are installed. **Transportation and other related fields. The card is divided into ordinary card, commemorative card and other categories.

2. The card can be recharged repeatedly, is not memorized, and is not lost, so the cardholder should keep it in a safe place.

3, the purchase of ordinary cards need to pay the base card deposit of 20 yuan / sheet, the base card can be returned. Various types of commemorative cards and other non-general cards in accordance with the provisions of the Company's charges, the base card is not refundable. The warranty period of the base card is printed on the face of the card.

4, the card recharge to 10 yuan as a unit, the maximum stored value of the card does not exceed 1,000 yuan.

5, the base card deposit and the card balance funds do not pay interest. The Company manages the balance funds in the card in accordance with laws and regulations and relevant policies.

6, the card in the bus (tram), rail transit, city ferries, if the card balance is not enough to pay for a transportation costs can be overdrawn once, the maximum overdraft amount of $ 8, the overdraft amount in the next recharge or return to the card will be deducted. However, the card cannot be used when the balance is zero or negative.

7. When paying with the card, you can simply hold the card close to the POS charging induction area. However, when riding in the section, time-sharing billing areas (such as rail transit, some parking garages), you must brush the card once each when entering and exiting the station (depot), otherwise the card will be locked by the system.

8. The effective period of use of this card means that the card can be used normally for a period of five years from the date of the previous recharge. If the card has not been recharged for more than five years, the card must be renewed at the recharge point.

9. In the event of a malfunction of the card, the cardholder may go to the malfunctioning card processing point for testing, and the malfunctioning card must be accepted to ensure that the card face is complete and the card number is clearly recognizable. After testing to confirm the quality of the bottom card problems, with the processing of business vouchers within seven working days to be replaced free of charge.

10, the cardholder can be in the rail transit station service center or self-service terminals on the card 10 transaction records for inquiry (free). If you need to inquire about transaction records other than the 10 or print the list, you must go to the designated place to inquire within 30 days after the transaction occurs and pay an inquiry fee of RMB 1 yuan per card.

11. The Company promises that in the event of overcharging of cardholders due to the card or the POS machine, the Company will implement the measure of "refunding one and compensating two", i.e., refunding the overcharged amount and compensating two times of the overcharged amount.

12, the card sales, recharge outlets posted "Shanghai public **** transportation card sales office" logo, the card inquiries, renewals, card refunds, fault card replacement needs to go to the designated location for processing.

Reference:

Baidu Wikipedia-Shanghai Gong*** Transportation Card