Intelligent operation and maintenance means that AI replaces operation and maintenance personnel?

The intelligent operation and maintenance of AIOps does not completely replace the traditional operation and maintenance personnel, but it is an enabling function for the traditional centralized monitoring system that has been built, that is, the newly established AIOps intelligent alarm system can work together with the existing system, and there will be a coexistence process here; In the second stage, with the maturity of intelligent monitoring, the transformation can be gradually completed, that is, the main work stage will be moved to the intelligent centralized monitoring system; Of course, for enterprises that have not yet built centralized monitoring, they can completely change lanes and overtake, and directly establish a centralized monitoring system with intelligent operation and maintenance capabilities.

In operation and maintenance management, the relationship between operation and maintenance managers and intelligent operation and maintenance should complement each other and complement each other, rather than replace each other. It can be understood that intelligent operation and maintenance is a special kind of "person", and operation and maintenance managers should be able to give full play to their strengths.

For example, taking intelligent alarm as an example, the ability of machine learning algorithm is beyond human's reach. "He" can gain insight into the correlation of the original alarm from the time dimension, the topological dimension and even the alarm semantic dimension, and display the findings in a friendly way, eliminating the deficiency of human ability to identify data and possible blind spots;

Operation and maintenance managers can use professional knowledge and experience to judge the results of insight, because nothing knows their business logic better than specific operators, and human thinking has divergence that machines can't match, which is particularly effective for judging by experience. Such human-computer interaction and closed loop allow operation and maintenance managers and intelligent operation and maintenance tools to play their respective roles, thus achieving the most prominent effect.