What are the characteristics of business etiquette?

Business etiquette has its unique personality. According to the particularity of business etiquette itself, we can summarize the following four basic characteristics of business etiquette.

(a) general agreement

Business etiquette is a recognized and universally observed norm and principle in the field of business activities. Although etiquette is branded with the culture of a country, a nation and a region to some extent, many etiquette norms are universal all over the world, such as smiling and shaking hands. With the economic globalization, people's general recognition of business etiquette makes business etiquette a "passport" for people from different countries, nationalities and regions to conduct business exchanges.

(2) Formal standardization

The form of business etiquette is highly standardized to some extent. For example, in formal business occasions, the dress of business personnel must meet certain requirements; For some business ceremonies, the procedures must conform to the corresponding operating procedures. If these norms are violated, the wrong information will be transmitted in formal business occasions, resulting in misunderstanding.

Regional differences

Different regions and cultural backgrounds form different regional cultures, which determines the contents and forms of different business etiquette.

For example, different countries, regions and ethnic groups greet each other in different ways, such as shaking hands, hugging, crossing hands, kissing hands, taking off your hat and nodding, touching your chest and so on. These formal differences in etiquette are determined by local customs and cultures and have established influences.

Cultural fusion

Business etiquette is formed and developed in business communication activities, which is bound to be deeply influenced by the development of the world economy. Judging from the history of world economic development, Britain and the United States have led the development of world economy in the past few centuries, so modern business etiquette has a strong British and American cultural characteristics, and its most prominent performance is that the determination of status in business activities is based on the principle of "respecting rights". With the expansion of social communication, the etiquette culture of all nationalities in the world will penetrate each other, reflecting a certain degree of cultural integration. For example, in formal business occasions, according to international practice, men should wear dark suits, but men in Arab countries can wear robes and men in China can wear Chinese tunic suits.