Traditional Culture Encyclopedia - Traditional stories - Responsibilities of each post of travel agency
Responsibilities of each post of travel agency
Job responsibilities of general manager of travel agency
1, fully responsible for the quality management of travel agencies, organizing the assessment of their employees, determining the treatment plan for employees, and handling illegal events according to regulations to ensure the safe, efficient and normal operation of travel agencies.
2, presided over the travel agency staff's political and business skills learning.
3. Submit monthly financial statements such as balance sheet, income statement and cash flow statement, and complete various economic indicators and other tasks issued by the Group.
4, responsible for coordinating the relationship between subordinate departments and all walks of life, and constantly broaden the business network;
5. Strictly manage the financial affairs of travel agencies, ensure the normal financial operation, and take full responsibility for the authenticity of financial statements;
6. Collect information extensively and strive to develop tourism products;
Responsibilities of Deputy General Manager of Travel Agency
1. Responsible for the overall management of the company;
2. Responsible for organizing market research and information analysis;
3. Responsible for organizing the formulation of market strategy and relevant plans;
4. Assist the general manager to complete the business indicators and tasks assigned by the chairman.
5. Assist the general manager to coordinate the relationship between various departments of the travel agency.
6. Assist the general manager to assess and evaluate the main management personnel of each department.
7. Conduct investigation and study, analyze the operation and management of travel agencies, and collect information from the same industry and market at any time to provide reference for the general manager's decision.
8. Be responsible for examining and approving various business indicators and work plans of the sales department and guiding their implementation.
9. Review all kinds of relevant statements and reports, keep abreast of the operation of the housekeeping department, take effective measures, actively organize sales promotion, and make the occupancy rate and income meet the requirements of the hotel plan.
10, in strict accordance with the service standards and processes, control the branches under its jurisdiction and supervise them to provide quality services to customers.
12, go deep into the department, listen to the report and check the work, and supervise in time when problems are found.
Job responsibilities of human resources in travel agencies
? 1. standardize the company's human resource management system and formulate the company's annual human resource strategic plan;
2. Organize the formulation of rules and regulations, implementation rules and working procedures such as the company's recruitment system, training system, salary assessment system, personnel file management system and employee handbook, and organize their implementation;
3. Be responsible for job analysis, job description and staffing, put forward the design scheme of organizational structure and job responsibilities, and put forward the improvement scheme of the company's organizational structure design;
4. Responsible for establishing smooth communication channels within the company, timely understanding the opinions and ideas of employees, actively listening to and adopting employees' rationalization suggestions and accepting complaints, and feeding them back to relevant departments;
5, responsible for establishing an effective incentive mechanism and salary system, give full play to the enthusiasm and creativity of employees;
6. Be responsible for organizing the formulation of the company's training plan, organizing personnel to participate in the training and evaluating the training effect;
7. Be responsible for organizing the assessment of the company's employees, and handling employees' complaints about the assessment results;
8, the company's total wages, the preparation of the company's annual salary adjustment plan, review the company's employees' monthly salary;
9, responsible for handling all kinds of matters related to the labor contract;
1 1. Communicate and coordinate with counterparts of the government and other units on behalf of the company;
12, responsible for dividing the departmental work plan into individuals and supervising the completion of the plan; Evaluate and examine the work completion of subordinates and control the use of departmental budget;
Job responsibilities of travel agency managers
1, responsible for the formulation, inspection, supervision, control and implementation of administrative logistics and safety management systems;
2. Responsible for the management and accounting of employees' living expenses, and assess the profit and loss exceeding the standard;
3. Be responsible for the water and electricity management of the company.
4. Be responsible for the internal safety management of the company and establish and improve the safety responsibility system;
5, strict guard registration system.
6, establish and improve the logistics post responsibility system, strengthen the assessment;
7. Strengthen the training and education of department personnel.
8. Complete other tasks assigned by company leaders on time.
Responsibilities of accounting posts in travel agencies
1, responsible for overall accounting and cost accounting.
2. Responsible for tax declaration.
3, responsible for the custody of accounting files.
Job responsibilities of cashier in travel agency
1, responsible for cash, bank receipt and payment transfer business.
2. Be responsible for keeping and using important payment vouchers.
3. Responsible for the registration of cash and bank accounts.
Job responsibilities of ticket agents in travel agencies
1. Be familiar with ticketing business, memorize aircraft routes, train routes and shifts, and operate charging equipment skillfully.
2. Enthusiastically accept ticketing related business, seriously answer users' inquiries, and report emergencies to leaders or relevant departments in time.
3, the implementation of the safety responsibility system, do a good job of fire prevention and theft prevention; Strict financial management, collect cash from the bank on the same day.
4. Strictly implement the center system, and it is strictly forbidden to reduce or waive fees without permission.
5, shall not be empty, empty and string post, strict leave system.
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