The evaluation report of urban consumer satisfaction was released, and Hangzhou ranked first. Is it because e-commerce is developed?

It has a certain relationship with the development of e-commerce, but more importantly, Hangzhou will now use some APP methods to handle various businesses, which can further optimize various processes in the process of rights protection and increase the difficulty of rights protection.

There are often some contradictions between consumers and businesses. When these contradictions appear, how to protect the rights of consumers has become an important issue. Some consumers may encounter some difficulties when defending their rights and do not know how to defend their rights. Hangzhou adopts the so-called APP method to handle business, which can greatly simplify various processes and make it no longer difficult for consumers to defend their rights.

In the evaluation of urban consumer satisfaction, Hangzhou ranks first.

This is a data of China Consumers Association. Among all the cities, Hangzhou ranks first. It can be seen that Hangzhou has handled the issue of consumer rights very well, which is also worth learning from other cities. Many people will be particularly curious at this time. Why can Hangzhou rank first, mainly because Hangzhou's e-commerce is relatively developed? E-commerce does have some truth, because as the capital of e-commerce, many industries can be fully developed here.

Hangzhou will also adopt some new office methods.

This way of working is mainly called small program office. We can understand that in the past, if consumers wanted to defend their rights, they could only handle it by telephone or report it to the relevant departments. But now Hangzhou has adopted the so-called small program office, and we can protect our legitimate rights and interests through mobile phones without leaving home, so it also provides convenience for many consumers to protect their rights.

This method can also be implemented in other cities.

It is a big problem to know the rights and interests of consumers, because it will directly affect the harmony between consumers and businesses. I think other cities can also implement this so-called new office way, which can further simplify the process and save manpower. Of course, more importantly, when consumers really encounter problems, our legitimate rights and interests will be protected.