Shanghai Ping An auto insurance claims flow chart

Ping An Insurance Company in the provisions of the Ping An car insurance claims process has the following procedures, the policyholder timely report, the insurance company personnel to inspect the vehicle, determine the amount of damage, the insurance company approved the review, the insurance company to pay and other Ping An car insurance claims process.

When our insured car has problems while driving or for other reasons, we should immediately call Ping An Insurance Company to report the accident, and then report the accident to the relevant departments of the place where the accident occurred, according to the Ping An auto insurance process step by step. Before the arrival of the insurance company and the relevant departments, we should keep the scene of the accident unchanged to avoid unnecessary trouble. When reporting like Ping An insurance company, we must report within two days, if more than two days, the insurance company will not accept our report, not to mention that it will not pay for us.

When the insurance company personnel arrive at the place where the accident occurred, they will follow the Ping An auto insurance process to confirm the damage of the accident and take pictures of the car, after which we can pull our car to the auto repair store to repair it, before repairing it, we must know the repair cost from the repair store, and then know how much the insurance company will pay about the repair cost of the car, and if the repair store and the repair cost is too high, and the insurance company will pay about the cost of the car. If the repair cost is too high and the insurance company doesn't pay much, we will have to pay the rest of the cost by ourselves, and we can save some money after knowing the repair cost. When the car is repaired, make sure that the insurance company personnel and repair store personnel are present, and after confirming the photo before repairing, if the insurance company personnel are not present, we repair the car, does not comply with the safe car insurance insurance process, then the insurance company will not be in the cost of repairs to pay.

In terms of cost reimbursement, if it is less than 10,000, Ping An Insurance Company will give the policyholder within three days, and if it is a more serious accident, the insurance company will also tell the policyholder the extent of the company's claims in a very timely manner.

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