What is telecom operation and maintenance?

Operation and maintenance have two meanings: operation and maintenance. For a system, sometimes errors are unpredictable. The more complex the system, the more difficult it is to maintain. In order to reduce losses, try to prevent all kinds of mistakes and try to repair emergencies.

The IT operation and maintenance management system in telecom industry takes the daily operation and maintenance management process of IT department as the core, takes event tracking as the main line, and aims at solving eight management problems in IT operation and maintenance management (process management, event management, problem management, change management, release management, operation management, knowledge management and comprehensive analysis management), so as to provide an efficient and standardized IT operation and maintenance management platform for IT departments in telecom industry.

Extended data

The main persons in charge of the headquarters and branches of basic telecom operators and the network operation and maintenance management personnel shall have the corresponding network operation and management capabilities and be responsible for guiding and coordinating the network operation and maintenance management. Network operation and maintenance management personnel at all levels should ensure smooth 24-hour communication channels.

Network operation and maintenance personnel at all levels should have the necessary knowledge of network operation and maintenance, be familiar with and strictly implement relevant network operation and maintenance systems and operation procedures, improve network operation and maintenance skills, and enhance the ability of network operation accident prevention and emergency response.

Baidu Encyclopedia-Measures for the Supervision and Administration of Telecommunication Network Operation

Baidu Encyclopedia-System Operation and Maintenance