Traditional Culture Encyclopedia - Traditional stories - What are the characteristics of JD.COM, Kuba and Suning.cn?
What are the characteristics of JD.COM, Kuba and Suning.cn?
1. "Duo" provides users with a one-stop comprehensive shopping platform.
2. "Fast", self-built logistics to achieve extremely fast delivery service.
3. "Good", adhere to genuine licensed products and ensure the quality of goods.
4. "province", relying on low cost and high efficiency to achieve low prices every day.
Second, the characteristics of Kuba:
1. One-stop shopping: Kuba shopping network includes traditional household appliances such as color TV, refrigerator, air conditioner, washing machine, kitchen and bathroom, 3C (computer, communication and consumer electronics). Really realize "one-stop shopping", take individuals and families as the main marketing line, and lead the trend of electrical appliances consumption.
2. Advantage of low price: All products sold online are directly supplied by manufacturers, which saves many channel links and expenses while ensuring product quality, saves costs and gives consumers real low prices. Ensure the ultimate interests of consumers.
3. Full personalized service: 24-hour hotline shopping guide service of Kuba Shopping Network realizes the great integration of pre-sale, in-sale and after-sale services, and provides all-round home appliance life solutions while providing full shopping guide service for single products, completely relieving customers' worries.
4.48-hour door-to-door: In the location of Kuba Shopping Network branch, we promise to deliver the goods within 48 hours, and try to shorten the delivery time in other areas.
5. Cash on delivery: In order to reduce the shopping risk of consumers, we should try our best to lean towards consumers in terms of payment, and inspect the goods before payment to ensure the rights and interests of consumers.
6. Product "Three Guarantees" nationwide warranty: All products purchased by consumers online in Kuba can enjoy the provisions of the National Three Guarantees Law and enjoy the nationwide warranty service.
7. "Century Warranty" extended warranty service: In order to further reduce the problems that may occur when consumers use products, Kuba Shopping Network has specially launched an extended warranty service. After consumers pay a small amount of fees, the warranty period of the product can be extended to seven years at most, which reduces the risks brought by consumers due to product failures.
Third, the characteristics of Suning. com:
1. According to many years' experience in home appliance retailing and the characteristics of online consumers, buy new, exotic and special products suitable for online sales.
2. Suning B2C can use a powerful purchasing platform to purchase goods with price advantages, show consumers rich goods, and you can get what you want.
3. Cooperate with leading enterprises in the industry to make the page design more humanized and the product classification more reasonable.
4. Make use of the research results of physical stores on customer behavior, and set a reasonable B2C shopping process.
Extended data:
Advantages and disadvantages of online shopping:
First, advantages
1, for consumers
You can "shop around" at home, and the order is not limited by time and place; Get a lot of commodity information, and you can buy goods that are not available locally; Online payment is safer than traditional cash payment, which can avoid cash loss or robbery; From ordering and purchasing goods to coming to the door, there is no need to visit the site, saving time and effort; Generally speaking, the price of online goods is better and cheaper than similar goods in general shopping malls, because it saves a series of expenses such as renting stores, recruiting employees and warehousing. Can protect personal privacy, many people like to buy adult products online, but they are embarrassed to buy them in physical stores.
2. For merchants,
Because the online sales inventory pressure is small, the operating cost is low, and the business scale is not limited by the venue. In the future, more and more enterprises will choose online sales, feed back market information in time through the Internet, adjust their business strategies in time, and improve their economic benefits and ability to participate in international competition. Third, for the whole market economy, this new shopping model can realize more efficient resource allocation in a wider scope and at a wider level. To sum up, it can be seen that online shopping has broken through the barriers of traditional commerce and has great attraction and influence on consumers, enterprises and markets. Undoubtedly, it is an ideal model to achieve "win-win" in the new economic era.
Second, shortcomings.
1. Due to the imbalance of domestic laws and industrial structure, a large number of fake and shoddy products are flooding online shopping;
2, can not try it on;
3. Online payment is unsafe, and it may be peeped and the password stolen;
4. Honesty;
5. The delivery speed is different;
6. It is not convenient to return the goods.
References:
Baidu encyclopedia-online shopping
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