Is service more important or product more important for ICBC (a topic of debate)

See how to say that service is important. It can be said that products can be changed and updated, but excellent service is the same theme, especially for a window enterprise serving the outside world.

The importance of products can be said that for banks, which are relatively mobile, only new products can attract new customers, and only new customers can retain customers with excellent services. If there are no new products, old customers will also be lost in the increasingly fierce competition.