The information on diplomatic etiquette, to be close to life a little

Section I. Maintaining the image. In the interaction activities, each person's words and deeds, often represents a country, a nation, a region, a city's image, if the self-image without modification, not only is it difficult to say that the object of the interaction of respect, but also impolite behavior. So whether we are leading cadres or receptionists in official activities, we should always pay attention to personal speech and demeanor, dress and grooming, can not be fluffy, unkempt.

The second section is not humble. This is a matter of national character, personality of the great right and wrong issues, not inferiority and not superciliousness are equally important, can not be avoided. Neither fear of inferiority, low, and not arrogant, arrogant, wanton arrogance, but to be upright, honest and optimistic, open and cheerful, calm, generous, and treat everyone the same.

The third section is to seek common ground while reserving differences. Seek common ground is to comply with international practice, to obtain *** knowledge, easy to communicate, to avoid complications; differences is to pay attention to the "personality"; understand the specific object of the etiquette and customs taboos, and be respected.

Fourth, follow the customs. When they are the host, usually pay attention to "the main guest"; when they act as a guest, but also pay attention to "guests follow the host". Receptionists must be fully aware of the customs and habits of the object of interaction, unconditional respect, not a little strange, presumptuous criticism.

The fifth section of the agreement. In all official reception activities, must seriously and strictly abide by all their commitments, words must count, promises must be honored, the appointment must be on time. In case of failure due to irresistible factors, must be informed as early as possible to the parties concerned, truthful explanation, solemn apology, take the initiative to bear the loss.

Section VI enthusiasm. Treating people with enthusiasm and friendliness should pay attention to the proportion, too little. For example, the distance of human interaction is divided into four kinds: one is a private distance, also known as the "intimate distance", less than 0.5 meters, only applies to family members, lovers and friends; two is a social distance, also known as the "conventional distance", between 0.5 meters to 1.5 meters, applicable to general socializing; three In general socializing and socializing; three is the ceremonial distance, also known as "honoring distance", between 1.5 meters to 3 meters, applicable to meetings, speeches, celebrations, ceremonies and reception; four is the public **** distance, also known as "distance distance", more than 3 meters away, applicable to the public **** place in the public **** distance, also known as "distance distance", more than 3 meters away. It applies to getting along with strangers in a public **** place.

Section VII does not have to be too modest. When it comes to self-evaluation in the interaction activities, although you should not boast, self-promotion, and to elevate yourself, but also do not be presumptuous, self-depreciation, self-libeling, excessive modesty and politeness.

Section VIII. It is not advisable to be first. In the interaction activities, in the face of their own momentary difficult to cope with, uncertainty, or do not know what to do in the end, if possible, the most sensible thing to do, is to try not to rush to take action, especially do not rush to take the lead, and take the liberty to act.

Section 9 Respect for privacy. Where the guest's income and expenditure, age, love and marriage, health, home address, personal experience, beliefs and political views, busy and so on, are personal privacy, to avoid talking to each other about these "privacy".

Section X. Ladies first. In all social occasions, every adult man, it is obliged to take the initiative and consciously to their own actions to respect, care, empathy, concern, protection of women, and also to find ways to do their best to solve problems for women. This does not mean that women are weak, but rather that they should be respected as much as mothers.

The eleventh is to care for the environment. Don't destroy the natural environment, don't abuse animals, don't damage public property, and don't pile up personal belongings. Don't throw discarded objects, spit, smoke, or make noise.

The twelfth is to honor the right. In all types of foreign exchanges, from political consultations, business exchanges, cultural exchanges, small private contacts, social entertaining, but whenever it is necessary to determine and arrange the primary and secondary honor and respect, "to the right as the honor," are generally applicable, to the right as the top, to the left as the bottom, to the right as the honor, to the left as the inferiority, will not be disrespectful to the people.

Section XIII dress. Receptionists in official occasions, social occasions and leisure occasions to dress appropriately and should be, can not be the same. Official occasions should be solemn and conservative, dignified and generous, strict tradition, can not emphasize the personality, too fashionable, appear casual, it is best to wear dark woolen suits, suits or uniforms, are not allowed to wear jackets, jeans, sportswear, fitness pants, tank tops, shorts, travel shoes and sandals, the clothes can not be too dirty, wrinkled, tattered, exposed, see-through, too large, too small, or tightly fitted. Social occasions mainly refer to banquets, dances, parties, gatherings and other social occasions, clothing should highlight the fashion personality, can wear fashion, dress or ethnic clothing, it is best not to wear uniforms or casual wear. Casual occasions should be dressed comfortably and naturally, avoid formal rules. In formal occasions, the reception staff dressed to be correct and decent, all buttons should be buttoned up tightly, can not change up the sleeve or trouser corners, pockets or trouser pockets should not be loaded with too many things, clothes on the trademark to be removed first, wearing a suit is best to wear a white shirt inside, wear dark socks, black shoes, tie, do not wear or less woolen sweater, the whole body should be kept within the three colors of the clothes.

Section XIV Make-up. Makeup is an act of grooming one's appearance and beautifying one's self-image through the use of beauty products. Requiring employees to wear make-up on duty helps to reflect the unit's order, unity and discipline, and helps to make its image more distinctive and more distinctive. Require staff to make up on duty, intended to show respect to the object of interaction. Participate in official activities and not make-up, will be the object of interaction can not be understood as contempt for each other, or an insult. In official activities, the general requirements of the staff in the cosmetic make-up of the issue of the big picture, must comply with the following rules: one of the rules, should be made to light make-up based on the work of the make-up. The main characteristics of the work makeup is, simple, clear, elegant, with a sharp sense of three-dimensional. It should not only give a person a deep impression, but also not allowed to look powdery. In general, it should be light and evocative. Rule number two, you should avoid excessive use of aromatic cosmetics. It is generally believed that when you are with others, it is not too much if your scent can be smelled by them within one meter. If your scent can still be smelled from three meters away, you are definitely using too much perfume. Rule number three, should avoid public makeup or make-up. Especially in the workplace to do so in public, it is very undignified, and will make people feel that they treat the work of the heart is not dedicated, only as a kind of "furnishings" or "vase". Need to mention one point in particular, ladies should not be in front of the general relationship with the opposite sex, for their own make-up or make-up. Rule No. 4, should refrain from discussing makeup with others. Rule No. 5, you should refrain from mutilating your makeup.

Section XV Grooming. Eye is the window of the soul, interaction, to pay attention to salute, eyes and each other contact time should reach the cumulative total of 50-70% of the conversation process, eyes avoid stagnation, indifference, peeping, looking right and left, and squeezing eyebrows. Smile is essential in reception activities. It is not advisable to open your mouth and smile with a full set of teeth. Appropriate make-up to make people glow, radiant, but try not to show traces of modification, should not be thick makeup, should not be in public **** occasion make-up, men, especially do not oil head powder face. Hair style should not be weird and avant-garde. Reception staff every day to regularly clean face, maintain oral hygiene, diligently repair nails, do not store beard.

Section XVI manners. Demeanor is a kind of non-speaking "language", which truly reflects the quality of a person, the level of education and can be trusted degree. Reception staff to stand like a pine, straight, stretching handsome, dignified and generous, energetic, confident, positive, not too casual, probing the neck, collapse the waist, shrug the shoulders, bending the legs, shaking feet or hands on the waist and in the pants pockets are not desirable. Sit like a clock, not leaning forward and backward, crooked, high legs. Walking like the wind, the gait should be coordinated and steady, easy and agile, avoiding the inner and outer eights, can not stoop, crooked shoulders and bladders, twisting the waist and swinging the hips, looking left and right. Gestures should not be monotonous and repetitive, greetings, salutations, farewells, cheers, applause should pay attention to the strength of the size, speed, duration, not excessive, especially do not scratch the scalp in public, pulling out the ears, picking the nostrils, picking the teeth, biting the fingernails, digging boogers, rubbing dirt, yawns, manicure, rubbing the corners of the clothes. Coughing, spitting and sneezing should be avoided loudly, not to mention facing people head-on. Greetings, bows, introductions, handing things, receiving things should be sincere, with an amiable expression and concentration.

Section XVII speech. To pay attention to the language of civilization, sincere tone, soft tone, moderate speed of speech, spit out the words clearly; address more honorific, honorific, less use of endearment, nicknames, aliases, as far as possible, do not call their names; talk to each other to feel proud, happy, good and interested in the tone of elegance, cheerful and relaxed, do not involve the other side of their own weaknesses and shortcomings, personal privacy, vulgarity and vulgarity and weirdness and things like the God and the gossip. Tidbits of information. Ask questions at the right time, to talk more about everyone, talk less about themselves, talking about boasting, talking about endless, nothing to know, mean language, complaining about people, not saying anything is not welcome. Conversation should be polite and courteous, listen attentively and answer questions, do not easily interrupt the conversation or casually walk away, not to mention the face of tiredness, yawning, look at the watch, men do not join the discussion of the circle of ladies, and talk with the opposite sex to be brief, modest, argumentative and restrained, do not feel free to joke.

Section XVIII Hairdressing. Hairdressing, in general, refers to the care and grooming given to people's hair. Under normal circumstances, people observe a person is often "from the head". Often it leaves a very deep impression on others. The basic requirement of hair care etiquette is that it must always be healthy, beautiful, clean, fresh, hygienic and neat. To truly meet these requirements, you must be good at several aspects of hair washing, combing, and care. Washing the hair is done firstly to remove grime, secondly to remove dandruff, thirdly to prevent odor and fourthly to keep the hair organized. In addition, it helps to maintain the hair. After grooming, the hair must be dignified, simple, elegant and generous as its dominant style. No matter what kind of hairstyle you have chosen for yourself, it is never permissible to add decorative objects to your hair at work. In general, it is not advisable to use colored hair gels and creams. Men should not use any hair accessories. When it is necessary for women to use hair cards, hair ropes, hair bands, or hair bands, they should be plain and unadorned. Their colors should be blue, gray, brown, or black, and they should be free of any flower decorations. Never wear colorful, gaudy, or hair accessories with cartoon, animal, or floral designs at work. If not with the uniform, in the workplace is not allowed to wear a hat, a variety of hats intended to decorate the hat, such as beret, princess hat, bachelor's cap, baseball cap, hairpin cap, or used to decorate the wrapped headscarf, worn on the head of the person who is at work, with which are very inconsistent, very disproportionate.

1. foreign activities, words and deeds taboo

Demeanor taboos: strictly taboo posture skewed, hand-waving, to finger people, pulling and pulling, too close to each other, looking right and left, looking away, often look at the table, stretching, playing with things, scratching their ears.

The taboo words are: absurdity and obscenity, other people's biographies, women's private affairs, wages, private property, the value of clothing, criticism of elders, non-religious, mockery of foreign customs.

Tone of voice: It is strictly forbidden to debate loudly, to talk loudly, to speak harshly, to search for the root of the problem, to quarrel and insult, to speak out of turn.

Courtesy taboos: It is strictly forbidden to leave others alone, talk alone in the end, easy to take a position, interrupt the objections, pester more than one, arbitrarily interrupt, and arbitrarily say goodbye.

2. Foreign activities in the photo taboo

In foreign activities, people in the photo, must not violate the particular country, region, national taboos. Where the border crossing, airports, museums, residential private rooms, new products and new technology exhibitions, precious relics exhibition hall, etc., should be strictly prohibited from taking pictures.

In the case of being allowed to take pictures of ancient paintings and other ancient relics, strictly avoid the use of flash. Where the "no photography" signs in the place or area, people should consciously avoid taking pictures. In general, it should be avoided to unknown people (especially women) to take pictures.

3. Hygiene taboos for foreign activities

Personal hygiene: avoid unkempt hair and face, clothing, shoes, hats, or unclean collars and cuffs. In formal occasions, avoid digging eye boogers, blowing nose, picking nose, digging ear filth, picking teeth, nail clipping and other unhygienic actions. People with infectious diseases are strictly prohibited from participating in foreign affairs activities.

Environmental hygiene: Do not spit, flick ashes, throw peelings or other unclean things, do not bring rain gear and shoes under the mud, mud, etc. indoors, do not put spittoons and other unclean utensils indoor in a conspicuous place.

4. Business etiquette taboos

Southeast Asia etiquette taboos: business negotiations with Southeast Asian businessmen, strictly avoid crossing your legs, and even the soles of shoes hanging upside down. Otherwise, the other side will cause resentment, the deal will be immediately blown.

Middle East etiquette: Middle East Arab countries, businessmen, often in cafes to negotiate trade. When meeting with them, it is advisable to drink coffee, tea or cool drinks, strictly avoid drinking, smoking, talking about women, taking pictures, and do not talk about the political situation in the Middle East and international oil policy.

Russian etiquette: Russia and the countries of Eastern Europe are extremely warm to Western businessmen. When negotiating trade with Russians, do not address them as "Russians".

British etiquette: to the United Kingdom to negotiate trade, there are three taboos: 1. Avoid wearing tattooed ties (because tattooed ties may be considered to be a copy of the military or student uniform tie; 2. Avoid the royal family as the joke of the conversation; 3.

French etiquette: to France to negotiate trade, strictly avoid talking too much about personal matters. Because the French do not like to talk about the privacy of family and personal life.

South American etiquette: people who go to South America to do business, in order to enter the country and follow the local customs, in the process of negotiating trade, it is appropriate to wear dark-colored clothing, talk about the desirability of intimacy and distance close to some of the taboo on wearing light-colored clothing, avoid talking about local political issues.

German etiquette: German businessmen pay great attention to work efficiency. Therefore, with them to negotiate trade, strictly avoid the God chat or the extraneous gossip. Businessmen in the northern part of Germany, all attach importance to their own title, when to shake hands with them again and again warmly, again and again called his title, he must be extraordinarily happy.

Swiss etiquette: If you send a letter to a Swiss company, the addressee should write the full name of the company and avoid writing the name of the company's staff. Because, if the recipient is not present, the letter will never be opened. The Swiss worship the old company, if your company was built in 1895 before, then you should be in the work of the documents or business cards on the special emphasis on it.

American etiquette: When negotiating with Americans, you don't have to shake hands and be polite, but you can get straight to the point, even from eating breakfast.

Finnish etiquette: and Finnish businessmen to negotiate, should pay attention to the line handshake, should be called more "manager" and other titles. Negotiation place in the office, generally not in the banquet. After a successful negotiation, Finnish businessmen often invite you to a family dinner and a steam bath. This is an important courtesy. If you are invited to a banquet, don't be late and don't forget to present the hostess with five or seven (not even) flowers. It is not advisable for guests to drink to themselves before the host makes a formal toast. When talking freely, it should be avoided to talk about local political issues.

5. Taboos of life in some countries

Applicable objects Taboos Taboos Taboos

Japanese Use of green as a decorative color Ominous color

Indonesian-Central Javanese Whistling when going out at night Attracts ghosts and calamities

Bhutanese Growing a goatee Transgressions

Indians Bathing of small children in tubs Stagnant, stagnant water

Indians, mourning in funeral rites, contrary to religion

Muslims, rice and wine, decoration with pig motifs, religious rules, customs

Pakistanis, talking about pigs, eating pork, using pig products, religious customs

Pakistani women, sea cucumbers, fish maw, and other strange foods, religious customs

Saudis, playing chess, symbolizing regicide and treason

Saudis, guests entering the host's room at will, and men and women using different rooms, differentiating between the two. Men and women have different rooms

Saudi women show their heads in public, a religious custom

Middle Easterners use their left hand to give things to others, the left hand is unclean

Iraqis use the color blue in their daily lives, a symbol of the devil

Turks decorate their rooms with flower colors, a symbol of bad luck

Green triangles are used as symbols, free samples are marked

Czechs use red triangles as symbols, free samples are marked by the red triangle. Red triangle for Czechs, a sign of great toxicity

International Triangles, a sign of warning

European and American women, brides trying on wedding dresses before the wedding, a breakup of a marriage

Europeans and Americans, shaking hands with the left hand and seating the guest of honor on the left side, a sign of disrespect and inferiority

Westerners, using brown objects to give gifts or to decorate, an evil, sinister and funereal color

Westerners, accidentally spilling salt, a sign of bad luck

Westerners, decorating a room with the color of flowers, a sign of bad luck. Westerner Spilling salt by chance is a sign of bad luck

Westerner Talking about unlucky things in a public ****ing situation invites evil and disaster

Westerner Breaking a mirror is a sign of bad luck

Swede Drinking alcohol is a customary practice

Hungarian Breaking a glass vessel is an omen of bad luck

Belgian Blue clothing and decorating it with blue objects is ominous and a sign of bad fortune

British Mentioning the phrase "the left hand side of the table" directly on public ****ing occasions is disrespectful and despicable. Englishman Mentioning the word "toilet" directly in a public *** occasion is impolite

Englishman Decorating merchandise with a human figure is customary

Frenchman Using walnuts for hospitality or decoration is inauspicious

Anglo-American Sorrowing in public *** occasions or at funerals, and those who know how to grieve are in mourning

Italian Handkerchiefs as a gift to separate family and friends

Italian Blowing through the hall winds in the room, foyer, or aisle invites illness, bad luck, and bad luck

Belgian Blue clothing with blue decorations is ominous, bad omen, Greeks keep, play with and love cats, which leads to the underworld

Ethiopians wear yellow when they go out to guests to mourn the dead

South Americans-Indians say their real names to strangers, which leads to bad luck

Brazilians use yellow and violet as a decorative color, which leads to bad omens

Multinationals shake hands or pass things to guests with their left hand. Shaking hands or handing objects to guests Disrespectful, insulting

6. Taboos in floral interactions

Roots and flowers: When visiting a sick person, the Japanese strictly forbid the use of roots and flowers (including potted flowers) as a gift, because the Japanese word for root is pronounced the same way as the word for sleep.

Mountains and mountains: The Japanese use a variety of colors for their flowers, such as "yamabushi" (山山花).

Camellia taboo: Japanese people in visiting the sick, avoid using camellia, cyclamen, yellow flowers and white flowers. Because the camellia withered when the whole flower head fell to the ground, inauspicious; cyclamen flowers, the Japanese pronounced "Hibiscus Ramen", and "Hibiscus" with the Japanese pronunciation of "death" the same; light yellow flowers and white flowers, mostly for the Japanese people do not like.

White lily flower taboo: Indians, taboo to lotus as a gift, because the Indian people more lotus as a sacrificial flower.

White flower taboo: in Europe, people to flowers as a gift, in addition to birthdays and naming day, generally avoid using white flowers.

Scented flowers taboo: some European countries, people, when visiting the sick, often avoid using strong aroma or have a special symbolism of flowers. Gift to the middle-aged, avoid using small flowers; sent to the young, avoid using large flowers.

Potted flowers: Many Europeans prefer cut flowers to potted flowers in their usual flower rituals, but at Easter, potted hyacinths can be used as a gift.

Chrysanthemums: In many European countries, people avoid using chrysanthemums as a gift. Traditional customs believe that: chrysanthemum is the flower of the cemetery. Japanese people avoid using chrysanthemums for indoor decoration, thinking that chrysanthemums are unlucky.

Double flower taboo: Poles and Romanians to flowers as a gift, the bouquet used must be singular, even if a branch can be, avoid double, except for the Romanian birthday.

Dried flowers: Except for artificial flowers, Poles do not send dried or wilted flowers. Poles believe that sending dried or wilted flowers means the end of a friendship.

Tulips: Germans tend to avoid tulips as gifts. They consider it to be an unloving flower.

Yellow rose taboo: The British avoid yellow roses as a gift. According to British tradition, yellow roses symbolize the separation of family and friends.

Yellow flowers: The French tend to avoid yellow flowers. Traditional French custom holds that yellow flowers symbolize unfaithfulness.

Demon Flower Jealousy: Many Latin Americans view chrysanthemums as "demonic flowers" and avoid decorating their rooms with them or giving them as gifts.

Purple flower taboo: Brazilians avoid using purple-red flowers as a gift, because the Brazilians used to purple flowers as funeral flowers.

7. Overseas legal taboos

The law in Cairo, Egypt, states that a man is not allowed to use foul language in front of any woman, and violators will be imprisoned for a week.

Peruvian government law prohibits husbands from abusing their wives. Anyone who abuses his wife may be imprisoned for five to ten days; anyone who beats his wife may be sentenced to one month's hard labor; and anyone who injures his wife may be sentenced to one to two years' imprisonment.

Local regulations in the Ecuadorian Andes provide that: first divorced women must be single for five years before being allowed to remarry; second divorced women must be single for eight years before being allowed to remarry; three times divorced women are not allowed to remarry for life.

8. Some countries' postal taboos

Ashtrays and macaroni are strictly forbidden to be sent to Afghanistan.

Old and dirty knitwear is strictly forbidden to be sent to Argentina.

Contraceptive pills and devices are not allowed to be sent to France.

Cocoa powder, poultry and writings "harmful to the peace of the country" are prohibited in Germany.

Honey, which is not labeled, is taboo in Zimbabwe.

Curios, sunglasses, copy paper, chalk and New Year's cards are banned in Sri Lanka.

From Mexico to India, it is strictly taboo to mail small packets of beans.

9. Sacred month taboos

Residents of Arab countries, mostly practicing Islam. According to traditional custom, the lunar year of the first, seventh, eleventh and twelfth months, is the sacred month of Islam. During these four months, Muslims should refrain from all drastic activities.

10. Western daily taboos

Number taboos: Taboo "thirteen", even Friday and the 13th day of the month are taboo, that these numbers contain dangerous. On the contrary, Westerners are fond of the numbers "three" and "seven", which are considered to be auspicious.

Inquiry taboos: It is taboo to inquire about someone's age, salary, family and other personal matters. In front of the elderly, do not say the word "old".

Bed taboo: avoid putting the bed against the door.

Broken mirror taboo: It is strictly forbidden to break the mirror, it is believed that broken mirrors can make people bad luck. If this taboo, you can take advantage of the full moon, secretly turn over the coins in the coat pocket, in order to show relief.

Flower color taboo: many Europeans taboo yellow flowers, and that chrysanthemums, azaleas contain inauspicious.

Color taboos: Many Europeans avoid black, which is considered to be the color of mourning.

Ritual taboos: All rituals should be preceded by a woman and then a man, and not the other way around.

Clothing taboos: Westerners have a habit of putting their own clothes and traveling clothes around, but avoid others moving them around.

Breaking the willow taboo: Do not break the willow, it is believed that this taboo can prevent the pain of lost love.

Wedding clothes taboo: girls before the wedding, taboo to try on wedding clothes. It is said that this taboo can prevent the breakup of future marriages.

Wedding date taboo: In addition to the British, most Westerners strictly avoid Saturday wedding, that this day is never auspicious.

Helping the elderly: In Europe and the United States, it is taboo for the elderly to be helped by others. They believe that this is a sign of contempt, and that it undermines the dignity of the people.

Hand-holding: In many Latin American countries, men and women are allowed to hold hands while walking along the streets, but it is taboo to hold hands with someone of the same sex. They believe that people of the same sex who openly hold shoulders and join hands must be contemptible homosexuals.

11. European and American etiquette

Handshake taboo: to the elders, women, or strangers, do not take the initiative to shake hands casually.

Walking taboos: Don't walk drunk, spit, or litter while traveling.

Road talk taboo: road acquaintances, avoid talking in the middle of the road or on the side of the road for a long time; and women road talk, should walk and talk, avoid standing on the side of the road to talk.

The guest taboo: to friends and relatives as a guest, after entering the door, do not take off the hat and rain gear; and women sitting opposite, do not smoke.

Access to guests: When meeting guests, do not sit crookedly and make small movements, do not quarrel with family members or look at the watch to ask the time.

Condolence taboo: when visiting the sick, do not talk for a long time; condolences, do not mention the dead first.