The working characteristics, nature and working environment of the secretary

A secretary is one of the traditional occupations, that is, a person who is responsible for filing documents, arranging affairs, and assisting the heads of institutions or departments to handle their daily work. The secretary's work is very complicated, and there are roughly the following items:

Answer the phone, provide information to the caller, record the information and transfer the phone;

Send, receive and reply to daily mail;

Write meeting notices, meeting minutes, daily letters and work reports;

Arrangements for talks and meetings; Arrange business trips and reservations;

Filing letters and other records; Back up letters and other documents;

Receive visitors;

Purchase, distribute and control office supplies.

The scope of secretarial work is very extensive, including both business personnel and management personnel. It can be said that the secretary's own quality and work efficiency directly affect the image and competitiveness of the whole department or institution, which shows the importance of the secretary post.

The work of a secretary is complicated, trivial, hard and important. In an enterprise, the secretary plays a connecting role and is the link between the boss and the employees. The secretary should also be able to correctly understand the boss's intentions and screen important things for the boss. In addition, the secretary is an auxiliary role, not a decision-making role, so it is the key to grasp the discretion.