What is the whole process and operation process of express delivery?

1. Receiving goods: mainly refers to the business of receiving goods according to customers' requirements or contacting company salesmen. Generally, large-scale logistics companies have their own long-term cooperation customers, and the volume of goods is large. Some LTL customers will generally find their own doors to deliver goods.

2. Loading: mainly operated by the Operation Department, and corresponding arrangements will be made according to the time limit required by customers. The principle of loading is to maximize the use of vehicle space.

3. Transportation: To send the goods to the distribution center, you need to communicate with the driver and when he needs to arrive at the store.

4. Arrive at the distribution center: the goods will be unloaded as soon as they arrive, and they can be put together according to the goods in different places.

5. Classification: For example, put them together in Huimin District and Saihan District to facilitate transportation, and some goods can also be loaded directly.

6. Passing the vehicle: the arrival vehicle is directly installed on the delivery vehicle, and it is summarized and filed before loading, that is, the goods are recorded electronically, and the loading time, delivery personnel, telephone number, destination and customer name are recorded. Finally, write the information into the computer to print the veneer sheet and distribute the goods.

7. Delivery: This process is very important. In fact, the most important thing in logistics is timeliness and integrity. Operators should make a specific analysis according to the specific arrival situation. Some goods that need to be transshipped should be transshipped in time, and the goods delivered by ourselves should be delivered in time. If it cannot be delivered in time, it should communicate with the consignee and consignor in time.

8. Customer receiving: Before delivery, the customer service or delivery driver should contact the customer in time to communicate the delivery time, whether there are unloading tools after arrival, and even the route and customer receiving are very important. It depends on whether the customer has written anything else on the receipt to avoid unnecessary disputes.

Extended data:

Logistics distribution, that is, a commodity circulation mode from the operation mode of commodity circulation, is a modern circulation mode. Logistics distribution is positioned to provide services for e-commerce customers. According to the characteristics of e-commerce, the whole logistics distribution system is managed and dispatched in a unified way. According to the requirements of users' orders, the goods are tallied at the logistics base and delivered to the consignee.

Logistics warehousing and distribution service has become the core industry link of e-commerce in China, and providing comprehensive and perfect logistics warehousing and distribution solutions has also become a problem that many small and medium-sized sellers and e-commerce suppliers must pay attention to. Many links in logistics distribution have caused huge waste of cost, manpower and time. Logistics enterprises must attach importance to the information management of logistics distribution system to reduce logistics costs.

(1) stocks rose.

It is the preparation or basic work of distribution, and the stocking work includes collecting goods, ordering or purchasing goods, collecting goods, purchasing goods and related quality inspection, settlement and handover. One advantage of distribution is that it can concentrate users' needs for a certain scale of stocking, which is the preliminary work that determines the success or failure of distribution. If the cost of stocking is too high, the benefits of distribution will be greatly reduced.

(2) storage.

There are two storage forms in distribution: reserve and temporary storage. Distribution reserve is the resource guarantee of distribution according to the requirements of distribution operation in a certain period. This kind of reserve has a large number and a perfect reserve structure. According to the supply and arrival situation, the structure and quantity of turnover reserve and insurance reserve can be determined in a planned way. The reserve guarantee of distribution is sometimes solved by setting up a separate warehouse near the distribution center.

Another warehousing form is temporary storage, which is a small amount of warehousing preparation at the tally yard according to the requirements of sorting and distribution on the specific execution day. Because the overall storage benefit depends on the total storage volume, this part of the temporary storage volume will only affect the convenience of work and will not affect the total storage benefit, so the quantity control is not strict.

There is also a form of temporary storage, that is, temporary storage of delivered goods after sorting and distribution. This temporary storage is mainly to adjust the delivery rhythm, and the temporary storage time is not long.

(3) sorting.

Distribution is a characteristic functional element different from other logistics forms, and it is also an important literature work for the success or failure of distribution. Sorting and distribution is the preparation for improving and supporting distribution, and it is an inevitable extension for different distribution enterprises to compete for distribution and improve their own economic benefits. Therefore, it can also be said that delivery is an inevitable requirement for the development of advanced forms. With sorting and distribution, the service level of distribution will be greatly improved. Therefore, sorting and distribution are the key factors that determine the level of the whole distribution system.

(4) assembly.

When the distribution quantity of a single user can't reach the effective load of the vehicle, there is a problem of how to concentrate the distribution goods of different users and carry out matching loading to make full use of the transportation capacity and capacity, which requires matching; Different from general delivery, assembly can greatly improve the delivery level and reduce the delivery cost. Therefore, assembly is also a functional element with modern characteristics in the distribution system, and it is also an important difference between modern distribution and previous distribution.

(5) Distribution and transportation.

Distribution transportation belongs to terminal transportation and feeder transportation. The main difference between distribution transportation and general transportation is that it is a transportation form with shorter distance, smaller scale and larger quantity. Generally, cars are used as vehicles. Another difference between distribution transportation and trunk transportation is that the route selection of distribution transportation is not available in general trunk transportation, and the trunk line of trunk transportation is the only transportation route.

However, due to the large number of distribution users and the complex traffic routes in general cities, how to combine the best routes and how to effectively match the equipment and routes are the characteristics of distribution and transportation, and it is also an arduous task.

(6) delivery service.

The delivery of goods to users is not the end of the distribution work, because there is often disharmony between the delivered goods and the goods received by users, which makes the distribution work wasted. Therefore, in order to successfully realize the handover of delivered goods, handle relevant formalities effectively and conveniently, and complete the settlement, we should also pay attention to the place and method of unloading, and delivery service is also the unique particularity of distribution.

(7) Distribution and processing. In distribution, distribution processing is not universal, but it often plays an important role. The main reason is that users' satisfaction can be greatly improved through distribution processing. Distribution processing is a kind of distribution processing, but it is different from general distribution processing, that is, distribution processing generally depends only on the needs of users, and the processing purpose is relatively single.

Reference source Baidu Encyclopedia-Logistics Distribution