Pros and cons of e-commerce?

A. Advantages

1, e-commerce will be the traditional business processes electronically, digitally, on the one hand, the electronic flow instead of the physical flow, can be a large number of reduced manpower, material resources, reducing costs; on the other hand, breaking through the time and space constraints, so that the transaction activities can be carried out at any time, any place, thus greatly improving the efficiency.

2, e-commerce has the characteristics of openness and globalization, for enterprises to create more trade opportunities.

3. E-commerce enables enterprises to enter the global electronic market at a similar cost, which makes it possible for small and medium-sized enterprises (SMEs) to have the same information resources as those of large enterprises, and improves the competitiveness of SMEs.

4. E-commerce redefines the traditional circulation model, reduces intermediate links, and makes direct transactions between producers and consumers possible, thus changing to some extent the way the entire social economy operates.

5, e-commerce on the one hand breaks down the barriers of time and space, on the other hand, provides a wealth of information resources, for a variety of socio-economic elements of the re-combination of more possibilities, which will affect the economic layout and structure of society.

6, interactivity: through the Internet, businessmen can communicate directly with each other, negotiation, signing contracts, consumers can also reflect their own feedback suggestions to the enterprise or business website, while the enterprise or business should be based on the consumer's feedback in a timely manner to investigate the product range and quality of service, so as to achieve positive interaction.

Two, defects

1, the network itself has limitations: in this mode, only relying on the production of the site and web designers to grasp the web page more good mode to show consumers the goods.

2, the search function is not perfect.

3, the security of the transaction is not guaranteed: the security of e-commerce is still the main factor affecting the development of e-commerce.

Because of the rapid popularity of the Internet, e-commerce has attracted widespread attention and is recognized as the most promising new growth point for the IT industry in the future.

However, how to ensure the security of transmitted data when processing transactions on an open network has become one of the most important factors in whether e-commerce can be popularized. Survey companies have conducted online surveys on the prospects of e-commerce applications, and when asked why they are reluctant to shop online, the overwhelming majority of people's question is the fear of being hacked and losing their credit card information.

Some people or businesses are therefore reluctant to use e-commerce for fear of security issues, and security has become the biggest obstacle to the development of e-commerce e-commerce security is actually also a matter of integrity between people, and the reality of business trade, both need to be *** with the collaboration and efforts of both parties.

The future of e-commerce requires all Internet users to work together. The fairness of the transaction is one of the security requirements of e-commerce.

4, the management of e-commerce is not standardized enough.

5. Taxation: Taxation (including tariffs and taxes) is an important source of finance for a country. As the transaction activities of e-commerce are carried out in the international information network environment without fixed place, it causes the country to be difficult to control and collect the taxes of e-commerce.

6, the standard problem: countries with different national conditions, e-commerce transaction methods and means of course, there are some differences, and we have to face the borderless, global trade activities, so the need for e-commerce transaction activities in the establishment of relevant, unified international standards to solve the problem of interoperability of e-commerce activities.

The problem of e-commerce in China is that the concept is unclear, those who engage in electronics engage in business, and those who engage in business engage in electronics, presenting a discrete, disorganized and localized state.

7, the distribution problem: distribution is so that businesses and consumers are very hurt by the problem. Online consumers often encounter delivery delays, and the distribution of the phenomenon of high costs. Industry insiders point out that China's domestic lack of systematic, professional, national goods distribution enterprises, distribution sales organizations have not formed a set of efficient and complete distribution management system, which undoubtedly affects people's enthusiasm for shopping.

8, intellectual property rights: in the legal issues arising from e-commerce, the protection of intellectual property rights and bear the brunt of the problem. Because the computer network carries the digital form of information, and therefore in the field of intellectual property rights (patents, trademarks, copyrights and trade secrets, etc.), the problem of copyright protection is particularly prominent.

9, the legal aspects of electronic contracts: in electronic commerce, the traditional business transactions taken in the written contract is no longer applicable. On the one hand, electronic contracts are easy to fabricate and difficult to prove their authenticity and validity; on the other hand, the existing laws have not yet regulated the legal effect of digital seals and signatures on electronic contracts.

10, the determination of electronic evidence: the information network in the information with instability or volatility, which causes the information network infringement, lock infringement of evidence or access to infringement evidence is extremely difficult to resolve infringement disputes brought about by the larger obstacles. How to ensure the stability, authenticity and validity of information in the network environment is an important factor in effectively resolving infringement disputes in e-commerce.

11, other details: Finally, there are some unregulated details, such as online commodity prices are uneven. The main transaction categories of commodity prices vary by a maximum of 40%; online store services in the geographical differences; online shopping invoice problem;

Online stores on the order to respond to the speed of uneven; e-commerce laws, the rights and obligations of the parties involved in the transaction has not been clearly and carefully stipulated.

Expanded Information:

E-commerce can provide the whole process of online transactions and management. Therefore, it has advertising, consulting, online ordering, online payment, electronic accounts, service delivery, consultation, transaction management and other functions.

1, advertising

E-commerce can rely on the enterprise's Web server and customer browsing, broadcasting all kinds of business information on the Internet. Customers can use online search tools (Search) to quickly find the required product information, while businesses can use the online home page (HomePage) and e-mail (E-mail) in the global advertising.

Compared with all kinds of advertisements in the past, online advertisements are the most inexpensive and the most informative for customers.

2, consulting and negotiation

E-commerce can use non-real-time e-mail (E-mail), news groups (NewsGroup) and real-time discussion groups (chat) to understand the market and commodity information, negotiation and trading affairs, if there is a further need to

We can also use the online Whiteboard Conference (WhiteboardConference). WhiteboardConference) to exchange instant graphic information. Online consultation and negotiation can go beyond the limitations of face-to-face negotiation, providing a variety of convenient forms of off-site conversation.

3, online ordering

E-commerce can be realized through the Web e-mail interactive transmission of online ordering. Online ordering is usually in the product introduction page to provide very friendly ordering information and ordering interactive format box. After a customer fills out an order form, the system usually replies with a confirmation message to ensure that the ordering information has been received. The ordering information can also be encrypted so that the business information of customers and merchants will not be leaked.

4, online payment

E-commerce to become a complete process. Online payment is an important part. Customers and merchants can be used between the credit card account for payment. In the online direct use of electronic means of payment will be able to omit the transaction of a lot of personnel expenses. Online payments will require more reliable security controls for information transmission to prevent illegal behavior such as spoofing, eavesdropping, and impersonation.

5, electronic accounts

Online payment must have electronic financial support, that is, banks or credit card companies and insurance companies and other financial institutions to provide financial services for online operations. And electronic account management is its basic component.

6, service delivery

For customers who have paid for the goods should be ordered as soon as possible to their hands. And some goods in the local, some goods in the off-site, e-mail will be able to carry out the deployment of logistics in the network. And the most suitable for direct delivery of goods on the Internet is information products

7, opinion poll

E-commerce can be very convenient to use the Web page "select", "fill in the blank" and other format files to collect user feedback on the sale of services. The company's marketing operations can be shaped in this way. This enables a closed loop to be formed in an organization's marketing operations. Customer feedback not only improves the level of after-sales service, but also enables companies to improve their products and identify business opportunities in the market.

8, transaction management

The management of the whole transaction will involve people, money and materials in many aspects, the enterprise and the enterprise, the enterprise and the customer and the enterprise's internal and other aspects of coordination and management. Therefore, transaction management is the management involving the whole process of business activities.

Baidu Encyclopedia - E-commerce