What is logistics management?

Logistics management refers to the planning, organization, command, coordination, control and supervision of logistics activities in the process of social reproduction according to the flow law of material entities, in order to achieve the best coordination and cooperation between logistics activities, reduce logistics costs and improve logistics efficiency and economic benefits; Modern logistics management is a professional discipline based on system theory, information theory and cybernetics.

Extended data:

Modern enterprise logistics is customer service logistics, and customer service is the driving force of logistics management innovation. Traditional logistics thinks that logistics is an "internal affair", which only affects the internal organization, and its service object is the production or sales department within the organization; Modern logistics regards logistics as "external affairs", and its service object is customers outside the organization. Correspondingly, the core of enterprise management concept has shifted from product manufacturing to marketing and customer service.

The logistics activities of enterprises also take customer service as the value orientation and extend to the upstream and downstream of the production process. By providing the services expected by customers, they actively pursue the expansion of their own transactions and emphasize the differentiation between customer service and competitors.