Traditional Culture Encyclopedia - Traditional virtues - What does the bank channel operation do?
What does the bank channel operation do?
1. Formulate and improve the management system related to the operation of the department, and carry out daily project work in strict accordance with the articles of association and cooperation agreements with other companies.
2. Formulate and implement the company's strategic planning and relevant operation systems and business processes of the operation department.
3. Plan, promote, organize and coordinate the company's major operation plans, manage and coordinate the daily work of the operation department under the leadership of the general manager, and report the work content and progress of the department to the general manager in time.
4. Understand and master the progress of the project in this department, contact the relevant departments of the operation department, and solve the problems in the process of project operation in time.
5. Be responsible for supervising and inspecting the implementation of the company system to ensure the smooth progress of the project. Formulate the company's business indicators and annual development plan, and promote and ensure the smooth completion of business indicators.
6, coordinate the relationship between the company and customers, coordinate the work between departments, construction and
Develop excellent operation team.
7. Find the unfavorable factors in the process of project operation in time and feed them back to the general manager and other relevant departments.
8. Complete other tasks assigned by the general manager.
: bank channel operation
1, channel
The channel of a bank is the way or place for the bank to sell products to customers. Just like the role of supermarkets.
Bank channels are divided into offline channels and online channels:
(1) There are physical outlets under the line, that is, the business hall of the bank, and there are also self-service devices located in outlets or business districts, such as self-service deposit and withdrawal machines, ATM\ADM, etc.
(2) Online digital channels, such as online banking and mobile banking, allow customers to handle banking business and purchase banking products through Internet terminal equipment in the form of APP.
Step 2 operate
At present, the management object of bank operation is mainly the operation of physical outlets, which mainly includes three functions: counter service and consultation, handling and delivery of various banking services, marketing of various banking products and product experience.
The real bank operation is actually similar to the concretization and refinement of asset-liability management. According to the current assets, liabilities, balances and their changes, allocate resources at any time to realize the tripartite balance of assets and liabilities. That is, on the basis of ensuring safety and liquidity, we pursue the maximization of efficiency.
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