The advantages of online crm in which

Summary: traditional crm software is generally deployed locally, with the development of the Internet, online crm gradually emerged, online crm and traditional crm mainly in the price, deployment, maintenance, customization and office location, etc. There are some differences, in comparison, the online crm has a lower cost, more convenient to use, easy to expand the three major advantages, however, it is also the existence of data security Relatively not so high shortcomings. The following to understand the difference between online crm and traditional crm what it is. First, the difference between online crm and traditional crm what

Online crm, also known as webcrm, hosted crm, it and the traditional crm software in many ways there are some differences, the main differences are:

1, the price difference

(1) the traditional CRM system: a one-time payment, to spend a high amount of money to buy new equipment, but also to pay the license fee, integration costs, consultants, and so on. pay license fees, integration costs, consultant consulting fees and other costs.

(2) Online CRM system: pay a fixed monthly or annual service fee can be used without a large upfront capital investment, so that the huge amount of unanticipated expenditures into a predictable operating costs, greatly easing the financial pressure on business users, and the savings of this part of the capital can be more quickly realize the ROI.

2. Deployment of differences

(1) Traditional CRM systems: Traditional client/server CRM software takes months or even years to install and run.

(2) online CRM system: the general online CRM software only weeks or months to complete the deployment and operation, and users can easily get started to experience the rapid deployment of products to accelerate the value of the CRM software to see the results,

3, maintenance differences

(1) traditional CRM system: business users need to have a good technical support, the need for IT employees on a continuous basis on the server, database, system, etc. to repair, upgrade and test, invariably increasing the enterprise's human and capital expenditures.

(2) Online CRM system: its rental mode can save a lot of upgrading and maintenance costs, in addition to the monthly/yearly rental fee, the user does not need to bear any costs and work, for product upgrades, the online CRM software is also basically free of charge, and does not require the user to carry out any operation. Give your staff more time to work on new projects and innovate.

4, customize the operational differences

(1) traditional CRM system: adjust the implementation process is troublesome, need to hire a team of IT professionals to install, deploy and upgrade the software.

(2) Online CRM system: Using an online CRM software solution, the basic customization will be very easy and simple, and business users will be able to make changes in just a few minutes through a point-and-click interface.

5, office location differences

(1) traditional CRM system: built on a server-based, users can generally only be applied in the company, if you carry these computers are not connected to the network is particularly burdensome, which often go out, and the use of CRM software for frequent salespeople, the traditional CRM can not be applied at any time and place undoubtedly creates a huge obstacle.

(2) Online CRM system: Based on the Internet model, users can open the browser and log in anytime, anywhere through any device (computer, cell phone, IPAD) to securely access from the cloud platform to obtain and use its powerful features. It is also faster to grasp every sales lead, every business opportunity and every customer interaction.

Second, the advantages of online crm in which

Online crm launched not long ago, but in the market is developing rapidly, it and traditional crm compared to the following advantages:

1, the cost is lower

Online crm price is lower, because all the infrastructure, software and maintenance staff are concentrated in one company, can save the company cost. It can save the cost of the company.

2, easy to use

Online crm based on the use of the Internet, as long as the connection to the network can be accessed at any time, anywhere to use, convenient for home office as well as off-site office.

3, easy to expand

One of the biggest advantages of online CRM over traditional CRM is that it is more flexible and dynamic, to get new features or add users to a traditional CRM, you have to provide professional services for the tool, or even buy more infrastructure, such as servers. With online services, this can be solved with a few clicks and a modified payment.

Three, what are the disadvantages of online CRM

Of course, there are certain disadvantages of online CRM, mainly data security can not be guaranteed, the data within the online CRM system is uniformly stored in the CRM developer's servers, there is a certain degree of risk; enterprises, if the data security requirements of the higher, we recommend the use of open-source version of the CRM system, open-source version of the CRM can be deployed to the enterprise's own server, but need to have some technical knowledge.