Now more and more artificial intelligence machines in the bank, what is the reason?

With the promulgation and implementation of a series of national policies on artificial intelligence, all industries are moving forward from "manufacturing" to "smart manufacturing", and banks are not willing to lag behind, and are gradually carrying out the construction of big data platforms to build a new form of banking. Intelligent robots as a breakthrough in the upgrading and transformation of the banking industry, greatly enhancing the core competitiveness of traditional banks. So, what are the reasons for banks to introduce intelligent robots? What are the functions?

Bank intelligent robot function

1, improve business processing efficiency, reduce customer waiting time.

Going to the bank for business, the long "wait and so on" is the norm. In this regard, the bank robot can replace many repetitive basic work. Such as providing customers with window guidance, queuing number, increase or decrease the value-added services, open a card, product information inquiries and other businesses, the original need to spend two or three hours of things reduced to half an hour to complete, greatly reducing the customer waiting time in line.

Taking Beijing Huiwen Technology Group (small stupid intelligence) as an example, the average monthly successful business volume totaled more than 300 times, the average business processing time is less than 30 minutes, effectively slowing down the staff pressure and customer queuing time, greatly enhancing the efficiency of the bank's services and intelligent experience, but also greatly enhance customer stickiness.

2. Analyze customer behavior and tap potential customers.

Using artificial intelligence technology to analyze customer behavior through big data, you can tap into human preferences and needs in the process of communicating with customers, and tap into more potential customers. At the same time, under big data analysis, some problems in banking business can be found in time, and through problem statistics and customer feedback, the operation process can be optimized, the management accuracy can be improved, and the operation and management level can be enhanced.

3. Silver assists the bank in marketing and promotion.

According to statistics, the bank robot can provide face-to-face business consulting and guidance services for customers, and take the initiative to introduce the bank's hot financial products, credit cards, as well as through the cell phone scanning code for the bank to obtain customers. In the process of talking to customers is the robot for the bank to understand the customer needs and interests of the process, according to which then to customers to carry out product marketing work is bound to be more targeted.

See, the bank's intelligent transformation is not only an important way to cope with the impact of Internet finance, but also the inevitable trend of future development. Follow the development trend of the Internet, to "robot for human" will be an important step in the financial industry to accelerate the smart transformation. The emergence of smart banks, for financial services to insert the wings of science and technology.