Traditional Culture Encyclopedia - Traditional virtues - Does the digital transformation of exhibition venues give priority to "service" or "hardware"?
Does the digital transformation of exhibition venues give priority to "service" or "hardware"?
Give priority to "service".
The core goal of exhibition venues is to provide high-quality exhibition experience, and digital transformation can be achieved by optimizing service processes and improving service quality. Technologies such as intelligent navigation system, real-time translation and big data analysis can help participants find their positions quickly, meet individual needs and improve customer satisfaction. Hardware facilities are also important, but the key is to provide customers with better experience and customized services.
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