What does FAQ mean?

1, FAQ is the abbreviation of English frequently asked questions, commonly known as "FAQ".

FAQ is the main means to provide online help on the Internet. By sorting out some possible common questions and correct answers in advance and publishing them on the web page, we can provide consulting services for users.

2.FAQ is a retrieval system, called FAQ retrieval and clustering technology. It is a high-performance FAQ retrieval system, which uses query logs as knowledge sources.

Advantages of FAQ retrieval system

When searching, the system uses query log clustering to make FAQ query smoother. This system can reduce the vocabulary disputes in short article retrieval, and its performance in FAQ retrieval is better than other traditional information retrieval systems.

In addition, the system is more practical and reliable than the previous FAQ retrieval system, because it only uses data-driven methods instead of advanced knowledge sources. For example, on the basis of long-term service practice and reader survey, the library sorts out some frequently asked or common questions and their answers. Establish a question and answer system to facilitate users' inquiries.