What's the difference between JD.COM Jingxi Store and self-management?

The main differences between Jingxi Store and JD.COM Store lie in business model, product quality assurance, price and promotion, customer service, return and exchange process and so on. The following is the relevant introduction:

1, business model. Jingxi Store is operated by a third-party supplier, and conducts e-commerce business on Jingxi platform, providing various goods and services, while JD.COM is directly operated and managed by the official of JD.COM, selling genuine products from the official website JD.COM.

2. Commodity quality assurance. JD。 The self-operated goods of COM are purchased by JD.COM himself, and the quality assurance is relatively more reliable. It provides genuine guarantee service to ensure that the goods purchased by consumers are genuine, while the suppliers of Jingxi store sell goods on Jingxi platform, so the quality and reputation of goods need more attention from consumers.

3. Price and promotion. Compared with the official shopping in JD.COM, the goods and prices of Jingxi Store are more favorable, and they pay more attention to the limited purchase and group purchase mode to attract users at lower prices. However, JD.COM's self-operated commodities are priced slightly higher, and invoices can be issued, which is more related to the sales of general commodities, so there are usually more promotional activities and price concessions.

4. customer service. JD.COM itself provides more comprehensive services, including faster logistics and after-sales service, while Jingxi Store may pay more attention to the interaction with consumers and community building, and its return procedures are more complicated, and the after-sales service is directly responsible by the merchants.

5. Return and exchange procedures. JD。 COM's self-operated return process is relatively simple, and JD.COM is responsible for after-sales service, while Jingxi Store's return process is more complicated, and the after-sales service is directly responsible by the merchants.