What problems should be paid attention to in business banquets?

Abstract: Business banquet is one of the important ways to communicate with guests in business communication. With the continuous strengthening of market competition, business banquets have become an important channel for businesses to communicate with customers. How to make the guests feel sincere, whether the business banquet is standardized, whether the service is in place, and whether they are kind to the guests, these details have become important links that can not be ignored by both sides. So what is the arrangement process of business banquet? What problems should be paid attention to in business banquets? What problems should be paid attention to when arranging business banquets?

Business banquet service process is a systematic service process, but also a display of service etiquette, and every link is crucial, so the specific operation process of business banquet service process must be carefully done. Adequate preparation can make the banquet process comfortable and avoid some unnecessary troubles in the banquet process. Paying attention to banquet etiquette at all times can not only make the invited people feel valued, but also enhance their effective communication. Only when the inviter and the invitee are familiar with the relevant business banquet etiquette can the whole banquet be successfully completed.

The service process of business banquet can be divided into the preparation of inviter before the banquet, the service during the banquet and the farewell after the banquet.

Prepare before the banquet

First, determine the purpose, name, scope and form of the banquet.

1, banquet purpose

For example, celebrating the anniversary; Opening and closing of the exhibition; The start and completion of the project; Commercial cooperation; Business performance, etc.

2. Name of the banquet

The name of the banquet is mainly determined by the identity of the host and the guest, which means that the identity of the host and the guest should be equal. In China, large-scale formal events are invited by individuals. Small banquets for daily communication are invited in the name of individuals or couples according to specific circumstances.

3. Banquet scope

It refers to which aspects and levels of people are invited, and how many people are invited to participate.

4. Banquet form

Generally speaking, formal, high-standard and small-scale banquets are suitable, while large-scale banquets or cocktail parties are more suitable, and tea parties are mostly used for women's activities.

Second, determine the time of the banquet.

1, folk custom. Avoid holidays, national festivals, etc.

2. The host is at your convenience. The inviter arranges the banquet completely according to the invitee.

3. Pay attention to foreign guests. For Christians, don't choose 13, let alone 13 and Friday are on the same day. Islam fasted during the day during Ramadan, and banquets should be held after sunset. When choosing the time, you should also try to avoid the other party's major festivals, holidays, important activities or taboo days.

4. Time control. Generally speaking, the dining time for formal banquets should be 1.5 ~ 2 hours, for informal banquets and family banquets, it is about 1 hour, while for light meals, it is only about half an hour.

Third, choose the banquet venue.

1, determine the banquet location according to the importance of the guests.

2. Determine the banquet location according to the banquet type.

Step 3 choose a familiar place

Matters needing attention in site selection:

Site selection etiquette should pay attention to the following three points:

1, elegant environment. Banquet is not only for "eating", but also for exchanging feelings. If the dining place is low-grade and the environment is not good, even if the dishes are distinctive, the banquet will be greatly discounted. If possible, you must try to choose a quiet and elegant place to eat.

2. Good hygiene habits. When determining the location of business dinner, we must look at whether the sanitary conditions are good. If the dining place is too dirty and messy, not only the hygiene problem is worrying, but also the appetite of diners will be destroyed.

3. Convenient transportation. We should also give full consideration to a series of specific issues, such as whether it is convenient for diners to travel, whether there are public transport routes passing by, whether there is a parking lot, whether it is necessary to prepare transportation for diners, and whether the facilities in this place are complete.

Fourth, send invitations.

Invitations are usually sent to all kinds of banquets. This is not only a courtesy, but also a reminder and memo to the guests. Invitations are usually sent one to two weeks in advance so that the invitees can make arrangements in advance.

When banqueting state guests or other important foreign guests, the invitation letter should be issued in the name of the leading individual who presided over the banquet. Generally, invitations should not be issued in the name of the government, the National People's Congress or other names.

Verb (abbreviation of verb) site layout

1, Atmospheric Building

The layout of the official venues should be serious, solemn and generous, not decorated with traffic lights and neon lights, but with a small amount of flowers, bonsai and carved flowers.

2. Placement of tables and chairs

Tables and chairs should be placed properly to prevent guests from being squeezed by table legs and other people's knees. There should be a distance of about 60 cm between the desks and chairs. The tablecloth on the dining table should exceed the edge of the dining table by about 20 cm.

Step 3 pay attention to details

Be careful not to let the wind outside the window or door blow to the guests, not to let the light shine directly on the guests' faces, not to let the flowers on the table block the guests' sight like screens, and not to put the flowers in front of the guests. Flowers and candles can add to the grand atmosphere of the dining table, but not the more the better.

Seating arrangement of intransitive verbs

As a general principle, arrangements must be made according to the principle of protocol order and be flexible, so that the seating arrangement is conducive to enhancing friendship and facilitating conversation during the dinner.

Seating is a social rule, and its arrangement principle is that male and female hosts sit at both ends of tables and chairs, male and female guests sit at intervals, and husband and wife are separated, with left for the bottom, right for the top, left for the male and right for the female, and flowers are arranged.

Seven, tableware placement

Prepare enough tableware according to the number of people at the party and the number of tables and drinks. Everything on tableware should be clean and hygienic, and tablecloths and napkins should be starched, whitewashed and ironed. Before the banquet, glasses, wine glasses, chopsticks, knives, forks and dishes should be cleaned and polished.

Serve at a banquet

1, welcome guests

In business situations, people are usually arranged to meet guests at the door. After welcoming them, they shook hands and greeted each other and took the guests to the lounge. There should be an usher in the lounge to take care of the guests or chat with other receptionists. When the main guests arrive, they will greet and greet other guests accompanied by their superiors.

sit down

Seating is a social rule, and its arrangement principle is that male and female hosts sit at both ends of tables and chairs, male and female guests sit at intervals, and husband and wife are separated, with left for the bottom, right for the top, left for the male and right for the female, and flowers are arranged.

In the case of more tables, first sit down from the main table, and then others will sit down one after another, or you can wait until all the guests outside the main table are seated, and then the main table staff will sit down at last.

Step 3 give a speech

There will be a formal speech at a formal business banquet, welcoming guests and introducing them. The informal banquet is briefly introduced by the host and guests, and then begins to eat.

Step 4 bake

Toast is a necessary part of business banquet, and the time can be changed at will according to the banquet situation.

Our habit is to speak, toast and answer before the banquet. When giving a speech, the audience should stop all activities, listen carefully to the speech, and respond to the toast of the speaker and the clink of glasses between tables. At this time, the banquet officially began. In western countries, it is customary to toast after hot dishes and before sweets, but speeches at cold meals and cocktail parties are more flexible.

Step 5 eat

When eating, the host should try his best to make the banquet go smoothly and the atmosphere is harmonious. You can find a topic to talk about from time to time. Pay attention to the preferences of the host and guests when eating, and master the speed of eating.

Farewell after the banquet

1, the party is over.

Generous checkout after a meal is also one of the etiquette of business banquets. Usually to avoid opening an account; Elegant checkout; Please give me a man's check.

Step 2 see the guests off

1) Guests should open their seats when they leave.

2) Hand over clothes and hats for the guests, help them get dressed, and remind them not to forget their belongings.

3) Say goodbye to the guests with a smile.

4) Check whether there are any items forgotten by the guests in time, and return them to the guests in time when found.