Taiyuan Mobile Network Business Process

1. Telephone consultation or online consultation: We have a professionally trained telephone operator who is responsible for receiving customers' telephone consultation and getting a preliminary understanding of the moving date, moving route, floor and whether there are valuables, such as pianos and safes.

2. Telephone quotation: After telephone consultation, if there is not much furniture to be moved, it is a small move within three cars. You can use the telephone quotation to directly place an order for confirmation, and at the same time inform the matters needing attention to provide the best moving plan.

3. Free on-site appraisal: If companies, factories, mines, universities and large government agencies need to relocate a large number of items, it is a large-scale relocation. Our company has a business manager to make a free door-to-door valuation directly, and provide the best relocation plan and explanation.

4. Sign the relocation contract: The relocation contract can be signed through negotiation immediately after the on-site assessment.

5. Customer preparation. Packaging and classification of customers' goods, especially valuables.

6. Send cars on time: The company will arrange suitable vehicles and a reasonable number of porters according to the number of items to be moved, and then arrive on time according to the auspicious day specified by customers.

7. Relocation service: classify the customer's goods according to their types, specifications and categories, handle them with care, carry them in order, and put them in the location designated by the customer after arriving at the new house.

8. Satisfied payment: after the relocation, check whether the goods are lost or damaged, and the customer fills in the relocation service opinions and is satisfied with the payment.

9. Telephone tracking customer's feedback after moving: After moving service, we will follow your feedback by telephone, and your evaluation will be the basis for us to improve service quality.