Traditional Culture Encyclopedia - Traditional culture - What are value-added services in logistics
What are value-added services in logistics
Question 2: What are the value-added logistics services ~ innovation, beyond the norm, to meet customer needs is the essence of value-added logistics services. 1 At present, the domestic logistics enterprises have several value-added *** including: (1) carrier-type value-added services. Carrier-type value-added services. Express transportation companies and container transportation companies are the most suitable to engage in such value-added services. For example: from the receipt of goods to the delivery of goods tracking services; telephone booking the same day receipt of goods; vehicle leasing services; time-sensitive products to provide fast and reliable services with the relevant record report; temperature-sensitive products to provide fast and reliable services such as refrigeration, frozen transportation with the relevant record report; with the product manufacturing or assembly of parts and components, in-process timely delivery of JITDelivery; returned goods recovery and transportation services goodsrecoveries; customers to return the goods to the transportation service. JITDelivery; returned by the customer goods recovery transportation services goodsrecall; transport equipment cleaning or disinfection and other health services; reputable carriers can even provide customers with the assessment of the choice of carrier, transportation contract management services. (2) Warehousing value-added services. Warehousing and logistics enterprises with large-scale warehousing facilities can consider the following value-added services: materials and parts of the arrival inspection; materials and parts of the installation of manufacturing; to provide around-the-clock receipt and delivery window; with the customer's marketing plan for the repackaging of manufactured goods and combinations such as bundling of different products to provide promotional commodities repackaging services; to meet the needs of customers to meet the needs of sales of finished goods marking services, such as playing the price of the goods or bar code or facilitation services Labeling or barcode or convenience services, such as unpacking and hanger repacking services for garment sales, which are very marketable for supermarket-type customers; storage of returned commodities and assistance in handling tracking services; and low-temperature refrigeration services for food and medicine customers, with the responsibility of first-in-first-out to maximize convenience for merchants, which is a value-added service with good prospects. (3) Freight forwarding value-added services. Booking chartering, chartering, chartering, consignment, warehousing, packaging; cargo supervision, loading and unloading, container consolidation and deconstruction, distribution, transshipment and related short-distance transportation services; customs clearance, inspection, inspection, insurance; combination of inward and outward transportation; multimodal transportation, consolidation, including container consolidation. (4) Information-based value-added services. Logistics service providers with the advantage of information technology can integrate information technology into logistics operation arrangements, such as: placing orders with suppliers and providing relevant financial reports; accepting orders from customers and providing relevant financial reports; utilizing the accumulation and collation of data to forecast customer demand and provide consulting support; and utilizing network technology to provide customers with on-line data query and on-line help services. (5) Value-added services of fourth-party logistics.
Question 3: What are the value-added logistics services Value-added logistics services refers to the completion of the basic task of logistics, according to the needs of customers to provide a variety of extended business activities, to provide customers with other service-oriented projects.
Value-added logistics services mainly include (1) increase the convenience of the service; (2) speed up the response speed of the service; (3) reduce the cost of the service; (4) extension services.
Question 4: What are the value-added services of Deppon Logistics? I'm not from Deppon, I'm from Kerry Chase, but the value-added services that both of us can provide are pretty much the same. Examples:
Signed receipt return business
Collection business
Insured service
Open count service
Origin/destination cargo storage service
Car delivery service
Airport/Station/port/terminal etc. cargos service
Cargo reinforced packaging (carton/waterproof treatment/wooden box/wooden frame) Waterproof treatment / wooden box / wooden frame, etc.)
Other special services requested by the customer can be charged at their discretion
Question 5: What are the value-added services of logistics? To help you find some, but also specifically downloaded a PPT to help you organize, I hope it is useful to you.
- Assembly / disassembly / packaging
- Cargo repackaging / consolidation / sub-assembly
- Cargo labeling / cargo labeling replacement / computer barcode labeling - Document delivery - 24-hour emergency customer assistance
- Assembly accessories / parts to semi or fully finished products
- E-commerce promotion support
- Printing / packaging design - Home delivery - Real-time record download
- Online inventory tracking system
- Customer service support
- Closed-circuit television (CCTV) monitoring
Value-added cooperation between logistic companies and manufacturing companies
Development of integrated logistics to increase efficiency
Value-added service extensions
Market surveys and forecasting, purchasing and order processing
Provide logistics consulting, logistics program planning, inventory control decision-making advice, payment recovery and settlement
Logistics education and training
Increase the convenience of the service
24-hour business, automated ordering, automatic transfer of funds, tracking of the entire process of logistics, etc.
Value-added services for rapid response
Reduce the links in the logistics process, Simplify the logistics process
Cost reduction services
Logistics **** assimilation plan, etc.
Accurate and safe delivery
Provide logistics customization services
Special packaging services
Deferred and consolidated transportation to maintain flexibility
Question 6: How to add value to logistics services?
(a) Warehouse-based value-added services. Each customer has its unique market needs and industry-specific constraints, third-party logistics enterprises should be committed to designing warehouse management strategies for customers to optimize the efficiency of the overall supply chain to meet customer business objectives. Specifically include the following ways: 1, based on the third-party logistics enterprises have their own warehousing facilities to carry out value-added services. Provide customers with goods inspection, installation, simple processing services; with the customer marketing plan for product repackaging and product mix services; to provide convenience services (such as price tags or bar codes for commodities) and commodity tracking services; for special customers to provide low-temperature refrigeration and other special needs of the service. 2、Provide inventory inquiry function for customers. With the customer as a guide, according to the district arranged in order to list the details of various specifications and models of goods, to confirm that the effective inventory can meet customer demand. 3、Establishment of buffer warehouse. In order to meet the customer's large number of sudden orders to prepare a "buffer stock", thereby improving customer satisfaction.
(B) distribution-type value-added services 1, settlement function. Settlement function of the logistics center is an extension of the logistics function of the logistics center, not only the settlement of logistics costs, in the case of agents, distribution, logistics centers can also be the owner of the goods to the consignee to settle the payment of goods and so on. 2, demand forecasting function. Logistics center can be based on the logistics center goods inbound, outbound information to predict the future period of time the amount of goods in and out of the warehouse, and then predict the market demand for goods, and then the market information feedback to customers. 3、Logistics system design consulting function. Acting as the owner's logistics experts, for the owner to design logistics systems, instead of the owner to choose and evaluate the transportation provider, warehousing and other logistics service providers. 4、Logistics education and training function. By providing logistics training services to the owner, you can cultivate the owner and logistics distribution center operators and managers of the sense of identity, you can improve the owner's logistics management level, you can communicate the needs of logistics distribution center operators and managers to the owner, but also to facilitate the establishment of logistics operation standards. 5, the use of cooperative distribution of distribution. Cooperative distribution mainly refers to the city, in order to rationalize logistics, in a few regular cargo requirements of the owner of the cooperation, by a truck transporter, the use of a transport system for distribution. 6, the formation of customer service response center. Through the telephone, fax, the Internet and other means of technical problems encountered by the user to facilitate, rapid tracking and resolution, to provide personalized service.
(C) international freight forwarding-type value-added services 1, to provide booking (charter, charter, charter), consignment, warehousing, packaging; cargo supervision, loading and unloading, container consolidation and deconstruction, distribution, transshipment and related short-distance transport services; customs clearance, inspection, inspection, insurance; inward transportation and outward transportation of the combination of multimodal transport, consolidation (including container consolidation) of a full set of logistics integration services. (2) Provide a full set of integrated logistics services at the same time of supporting services. 2、Provide maintenance, repair and other related logistics operations at the same time as supporting services. 3、Freight forwarding design for enterprises. That is, for shippers to arrange the most economical, fast, safe transportation routes and choose the best combination of transportation modes. 4、Consultation on freight forwarding for customers. The use of third-party logistics professional experience in packaging, warehousing, import and export, document processing, customs procedures, port operations, special goods, container transportation, as well as multimodal transport and other aspects of the solution for the customer to do the customer's advisers and guides. 5、Provide intelligence information for freight forwarding principals. Anderson Logistics can also provide customers with a variety of value-added information services, including product circulation information and market information feedback, order quantity, inventory dynamic control and management, and so on. 6、Provide customers with online tracking of purchase orders and container services. Using the order number, order plan number, container number, into the warehouse number and other key fields on the goods information for tracking and view related information. 7、Provide customers with e-commerce platform. Due to the advanced information technology, especially the widespread application of INTERNET technology, international freight forwarding enterprises can provide online electronic contracts, printing bills of lading, online booking, online payment of freight, online inventory management, online supply chain management and other value-added services, as long as their own conditions allow. (iv) Value-added services of fourth-party logistics consulting. Third-party logistics companies should establish a set of smooth logistics consulting system to help customers design, build and reorganize the logistics system to provide customers with systematic logistics consulting solutions.
Question 7: What are the main differences between value-added logistics services and basic logistics services In terms of meeting market demand, the Waxaxhaw Logistics Department of the company's large customers to implement, the selection of the business is built on the ability, quality, price and printing buyers intermediate platform printing and processing services processing services the difference between incoming and outgoing processing, finished goods logistics management of the new value-added means of customer service Huicong Hualian Printing will be outsourcing finished goods logistics to the Professional logistics company, the company currently uses three logistics companies, each to bidding but third-party logistics company in Hualian, dangerous goods logistics companies generally operate including dangerous goods transportation, dangerous goods warehousing, distribution and other aspects of dangerous goods is a kind of special transportation, generally only after. Second, value-added services and basic services, the main difference between the fine logistics services value-added services and basic services, the main difference between the following points: (1) value-added services is a deep logistics services, value-added services in general is to face the specific business of a special service program. (2) Value-added services for the customer, need to provide more than the general service costs. (3) Value-added services are time-sensitive. (4) Value-added services are dynamic services that are constantly evolving. Third, who has the Assistant Logistics Technician certification in previous years of the test questions Basic services in and out of the warehouse services, warehousing services, value-added services, packaging, processing, sub-processing, fine logistics services for customers to manage the optimization of inventory, optimization of distribution routes for customers, customs clearance for customers, etc., on the export of supervisory warehouses, the limitations of the scope of the very small
Question 8: What are the value-added services in the courier industry 20 points for domestic courier enterprises engaged in traditional courier services, should be how to provide value-added services to the customer? Domestic express delivery enterprises, how to expand service products, improve the ability of enterprises to withstand risks, and successfully through the "winter" it?
The author here said that the traditional type of courier refers to the collection and dispatch of express mail as the core to provide customers with door-to-door "delivery" of courier services. That is to say, the traditional type of express delivery is limited to provide customers with simple express delivery services such as collection and distribution.
According to the author's survey, the current value-added services in the domestic express delivery enterprises are basically some large enterprises, which is also determined by the characteristics of value-added services such as products. Of course, some small and medium-sized enterprises have also begun to get involved, but, confined to the service capacity, only to provide value-added services within the same city area. In some large express delivery companies, limited to value-added services within the same city area of the courier business is not a minority. Such as to pay the business, is in the courier industry to carry out the earliest and most common a business.
Objectively speaking, the collection business is to comply with the development trend of e-commerce logistics and distribution business and the emergence of new products, from the late 2005 began to appear to the present, although the development is relatively slow, but, in improving the customer distribution system to provide customers with a variety of services or played a great role in promoting. Such as China Post EMS, SF, Yuantong, Shentong, Rhymer and other companies have now opened this business. However, from the industry's development, has opened a few companies in addition to China Post EMS and SF Express to do part of the inter-provincial payment collection service, the other is basically limited to the same city payment collection business. Taobao, Asia's leading e-commerce site, accounts for a sizable portion of that business. In addition, BaipuBao, which will be launched later this year, will account for a certain percentage of the market in the future.
For some courier companies can only provide its customers with the same city within the collection of money services, the reason is multi-faceted, in addition to the characteristics of the product, one of the most important reasons, or courier companies to serve the customer's ability to decide. Because for the collection of such high value-added products, due to its high profits, and therefore customers in the time, service and other aspects of the requirements are relatively high, and for the express delivery enterprises engaged in this business, to have a high degree of collaboration in order to complete the operation.
But as we all know, the private sector, especially the franchised courier companies in this area is far from enough. Like China Post EMS and SF Express do not have such a problem. In addition, to operate across provinces and cities to collect money business, but also have a set of collection of money operation and settlement software system. Especially for the franchise-style courier business, that is, with such a system, the money back on behalf of the collection of goods will still be a thorny issue. In this regard, it depends on the management level of the enterprise merit. As a result of the franchise courier enterprise headquarters for the franchise company only the right to coordinate, there is no right to order, and most of the headquarters of the franchise company does not pay attention to the cultivation and construction of corporate culture, therefore, the franchise company to provide customers with good or bad service is also a franchise company headquarters can not be controlled, basically relying on the person in charge of the franchise company's self-quality and profit and loss of operation, and therefore the implementation of a considerable degree of difficulty. Of course, from 2008 onwards, many franchised courier companies have begun to strengthen the headquarters regulation, strengthened the management of the franchise company, so that the situation has improved. Of course, due to the current National Postal Bureau in the country to carry out the "Express Service" standard standard activities, do not meet the standards of the express delivery business will be eliminated, so it can be predicted that, in the future, whether directly operated or franchised, the level of service will be on a stage. On this basis, to provide consumers with value-added services such as cash on delivery is also possible, which is the result of many consumers would like to see.
It is worth noting that SF Express and Yuantong Express launched a series of time-sensitive products not long ago. Domestic large-scale franchised courier enterprises in order to further strengthen the strategic cooperation with Taobao Express, Taobao launched a "time pieces" service products. The main service for the same city of Shanghai on the same day, East China on the same day (Jiangsu, Zhejiang), the move aims to operate through the regional time pieces, for its national time pieces of the operation of the accumulation of experience.
It can be said that SF and Roundtree in the current situation to launch the time pieces, in order to further enhance the competitiveness of the enterprise brand, to fight for more market share, to improve the enterprise to fight the economic "cold current" wielded a heavy fist. Of course, these initiatives are only one aspect of the value-added services of logistics and express delivery enterprises.
In summary, no matter what kind of product value-added services, the original intention is to meet the increasingly diversified customer service needs of the courier enterprises. ...... >>
Question 9: What are the businesses of logistics companies? What are the value-added services?
First, customer-focused services, which mainly refers to the third-party logistics provided to meet the requirements of buyers and sellers for the distribution of products for the purpose of a variety of alternative ways
Second, the promotional services are mainly to promote the core services are the special introduction of the reserve products, direct mail promotions, point-of-sale advertising and promotional materials, such as logistics support
Question 9: What is the business of the logistics company?
Third, manufacturing-centered services, each customer production of the actual and manufacturing equipment is unique, in an ideal state, distribution and inward logistics materials and components should be customized
Question 10: third-party logistics value-added services specifically refers to what the third-party logistics enterprises to provide its customers with such as distribution processing, packaging and distribution services. Usually referred to as value-added *** is in addition to the traditional logistics services, third-party logistics providers can provide services. As far as I know, some low-end packaging processing, distribution, waste recycling (reverse logistics), maintenance services, etc., and some high-end logistics network planning and design, supply chain solutions.
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