What are the characteristics of service industry?

Question 1: What are the characteristics of service industry operation? The most basic feature of economic activities in service industry is the close combination of production, exchange and consumption of service products. Thus formed its management characteristics:

① Wide range. Because the service industry should manage all the service products needed by social production, circulation and consumption. Therefore, there are no restrictions on business types. The service industry can do business anywhere, so there is no geographical restriction. In the social division of labor, it is the industry with the widest management path and the widest scope of activities.

② Comprehensive services. The needs of consumers are linked together. For example, in addition to accommodation, hotels also need communication, transportation, catering, laundry, hairdressing, shopping, medical care and other services. Large service enterprises generally adopt comprehensive management mode; Small service enterprises mostly take the form of professional management, and all professional service enterprises in the same area must be linked with each other to form comprehensive service capabilities.

③ Strong business ability.

(4) large dispersion and locality. Most service industries directly serve consumers, while consumption is decentralized. Therefore, the service industry generally implements decentralized management. Different natural and social conditions and certain differences in economic and cultural development in different places make some industries that serve life have strong local color, so the service industry has strong local characteristics.

Question 2: What are the characteristics and prospects of the service industry? In some people's eyes, service industry is service industry. Actually, it is not. The service industry is an industry that takes helping others as its own responsibility, making people have fun in helping! Engaged in the service industry must first have the following points: enthusiasm, patience, carefulness, concentration, perseverance, enthusiasm should be said to be needed in any industry, even if you can hear it when you call the other party, but it is even more needed in the service industry. Come again next time. The service industry also needs patience. Some customers are tricky and even unreasonable, but as waiters, the most taboo thing is to have an argument with customers, so even if customers are wrong, they will only put themselves at a disadvantage, because shopping malls want customers to come again and put customers first. As for the special situation that they can't handle, they can find the supervisor to solve it, no matter what the customer says. Careful and attentive means to be very careful and professional in dealing with business, otherwise customers will be more dissatisfied and repeat customers will be less. In the service industry, the hardest thing to do is perseverance. Everyone knows that the service industry is very tired and hard. It is not easy to persist in doing it for a long time in an enterprise, let alone do it well. Therefore, since you have chosen this industry, you must let yourself love her, otherwise you can't do it well.

Question 3: What are the characteristics of the new format of service industry development in China?

1. From the perspective of consumption demand, the consumption in China in the past has obvious characteristics of imitating wave discharge. Now the stage of imitative wave-discharging consumption is basically over, and personalized and diversified consumption has gradually become the mainstream. The importance of ensuring product quality and safety and activating demand through innovative supply has increased significantly. We must adopt the correct consumption policy, release the consumption potential, and make consumption continue to play a fundamental role in promoting economic development.

2. From the perspective of investment demand, after more than 30 years of high-intensity and large-scale development and construction, traditional industries are relatively saturated, but the interconnection of infrastructure and the emergence of investment opportunities for some new technologies, new products, new formats and new business models have put forward new requirements for innovative investment and financing methods. We must be good at grasping the direction of investment, remove investment obstacles, and make investment continue to play a key role in economic development.

3. From the perspective of export and balance of payments, before the international financial crisis, the international market space expanded rapidly, and export became an important kinetic energy to promote the rapid economic development of China. Now the global aggregate demand is sluggish, and China's low-cost comparative advantage has also changed. At the same time, China's export competitive advantage still exists, and high-level introduction and large-scale going out are carried out simultaneously. It is necessary to speed up the cultivation of new comparative advantages so that exports can continue to play a supporting role in economic development.

4. From the perspective of production capacity and industrial organization mode, insufficient supply in the past was a major contradiction that puzzled us for a long time. Now the supply capacity of traditional industries greatly exceeds the demand, and the industrial structure must be optimized and upgraded. The merger and reorganization of enterprises and the relative concentration of production are inevitable. The role of emerging industries, service industries and small and micro enterprises is more prominent, and the miniaturization, intelligence and specialization of production will become the new characteristics of industrial organizations.

5. Judging from the relative advantages of production factors, low labor cost was the biggest advantage in the past, and the introduction of technology and management can be quickly transformed into productivity. Now, the aging population is increasing, the surplus agricultural labor force is decreasing, and the scale driving force of factors is weakening. Economic growth will rely more on the quality of human capital and technological progress, and innovation must be made a new engine to drive development.

6. From the characteristics of market competition, in the past, it was mainly quantity expansion and price competition, but now it is gradually turning to quality-oriented and differentiation-oriented competition. Unifying the national market and improving the efficiency of resource allocation are the endogenous requirements of economic development. It is necessary to deepen reform and opening up and accelerate the formation of a unified, transparent, orderly and standardized market environment.

From the perspective of resource and environment constraints, the space of energy resources and ecological environment was relatively large in the past, and now the environmental carrying capacity has reached or approached the upper limit. It is necessary to conform to the people's expectations for a good ecological environment and promote the formation of a new path of green and low-carbon circular development.

7. Judging from the accumulation and resolution of economic risks, with the slowdown of economic growth, various hidden risks are gradually emerging and the risks are generally controllable. However, the resolution of various risks characterized by high leverage and bubbles will continue for some time, and it is necessary to treat both the symptoms and the root causes, prescribe the right medicine, and establish and improve the institutional mechanism to resolve various risks.

8. From the way of resource allocation and macro-control, the marginal effect of comprehensive * * * policy is obviously decreasing. We should not only solve the overcapacity in an all-round way, but also explore the future direction of industrial development by giving play to the role of market mechanism. It is necessary to comprehensively grasp the new changes in the total supply and demand relationship and scientifically carry out macro-control.

Question 4: What are the characteristics of service industry? The fundamental difference between service industry and other industrial sectors is that service industry produces service products, which have the characteristics of immateriality, non-storability and simultaneous production and consumption.

Question 5: What are the characteristics of service industry? The products of service industry are all kinds of services. Direct contact between supply and demand, small correlation between upstream and downstream industries, independent completion, low dependence on raw materials and energy, little influence by high and new technology, small investment and liquidity, wide range of customers, basically no patented technology, great significance of trademark and name right, small scale in general, low degree of electronicization and automation, large difference in profit rate in the same industry, large input-output ratio and fast capital withdrawal.

Question 6: What is the quality in the service industry? It reflects consumers' evaluation of product functions, characteristics and credibility, provides consumers with reasons for buying, and is the basis of product differentiation positioning. Quality awareness plays an extremely important role in brand awareness and brand loyalty, and a good brand product must have high quality. Quality consciousness consists of product functions, characteristics, reliability, durability, service level and high-quality appearance, which are indispensable. In the modern market competition, the homogenization tendency of products is getting stronger and stronger. Therefore, in a product, technical factors are very important, but the role of factors such as service and brand culture content is increasingly prominent. The value of quality consciousness The value of quality consciousness lies in: First, it provides consumers with a reason to buy. When consumers need to make choices in front of many similar products, quality often plays a key role. The second is the basis of high price of brand products. As the saying goes, "good goods are not cheap" is the truth. Third, it is the basis of differentiated positioning. In modern society, people like differentiated and personalized products more and more, and an important aspect of this differentiation and personalization is quality. Fifth, brand extension: brands with high quality impression have greater ability in brand extension, because consumers will pass on the original quality impression to the new product line, which is of great help to the new product line. Strategies for improving quality awareness with practical results mainly include: 1. The commitment to harsh quality is shocking. For example, GE's "Six Sigma" only needs 3-4 mistakes a million times. Such harsh requirements will have an incredible shock to consumers, thus convincing the quality of General Electric. Second, the pursuit of quality culture and the dissemination of vivid stories will inevitably establish a quality-oriented culture in enterprises, which will run through the enterprise management process and produce many touching experiences. For example, in Haier, workers who produce unqualified products should stand on the "S footprint" and confess to all workshop colleagues ... these &; lethal dose

Question 7: What are the main characteristics of the development of modern service industry? The industrial characteristics of modern service industry include high intellectual factor density, high output added value, low resource consumption and low environmental pollution, which can be summarized as "two new and five high": "two new" refers to new service fields and new service models. The former means that the modern service industry adapts to the development needs of modern cities and industries, breaks through the consumption field and forms new production fields, intellectual (knowledge) services and public services; The latter refers to a new service format produced by modern service industry through service function substitution and service model innovation. The "five highs" include high cultural taste, high technology content, high value-added service, high intelligence density and high service quality.

Question 8: What is a service-oriented enterprise in the service industry? Refers to enterprises engaged in the business activities stipulated in the current business tax "service industry". Compared with manufacturing enterprises, one of the biggest characteristics of service-oriented enterprises is that human capital accounts for a high proportion of enterprise capital, and human capital has become the "first resource" of service-oriented enterprises. The business philosophy of service-oriented enterprises is that everything is centered on customer needs; Its focus is to provide customers with complete services with products as the carrier; In its total profits, the profits created by providing services account for an important proportion. Compared with traditional product-oriented enterprises, service-oriented enterprises can better meet customers' requirements, improve customers' satisfaction and loyalty, increase their profits and enhance their market competitiveness.

Question 9: What are the characteristics that distinguish travel services from other service industries? First, comprehensiveness: tourism is a comprehensive behavior that integrates eating, living, traveling, traveling, shopping and entertainment;

Second, linkage: comprehensiveness determines the linkage of tourism, and the development of tourism will inevitably drive the development of other industries;

Third, foreign-related and openness: tourism is an economic industry with strong foreign-related nature, which determines that the development of tourism must implement the policy of opening to the outside world; Fourth, labor-intensive: most of the products provided by tourism are intangible products in the form of services, so the characteristics of the industry mainly selling labor services are very obvious, and most of the enterprises that constitute tourism are labor-intensive enterprises.