What are the conditions for making money by doing e-commerce?

For physical stores, geographical location is crucial, while for online stores, word-of-mouth and customer service rank first. No matter how beautifully your website is designed, how high the product quality is and how low the price is, if the service is poor, your sales will be greatly reduced.

The internet allows you to reach a large number of customers in a short time, and customers can also reach a large number of sellers. They will browse the comments and grade them online, and your service must be impeccable.

Step 2 win trust

Establish credibility with high-quality products, favorable comments from customers, rich experience and professional knowledge.

Dealing with negative feedback is also important. This is part of customer service, and it will also affect the trust of customers.

3, good-looking shops

Traditional retailers want stores to be clean and tidy, so do online stores. A beautiful website can attract and retain customers. The website should be constantly updated to get more repeat customers. It is not enough for shops to look good, but also to have excellent functions. Browse and buy goods as convenient and simple as possible. A high-quality website can also enhance its reputation.

4. Focus on the target market

You can't please everyone, just focus on the target market. When designing websites and marketing, we must increase the participation of the target market. You can offer preferential activities or give small gifts to attract them.

5. Use add-on and cross-selling.

Online sales can easily increase customer participation. Over time, you can collect a lot of data, make full use of these data and make them your advantage.

Recommend product combinations or other products that customers may be interested in. When customers choose products, recommend them with higher prices or other matching products.

Online sales will provide you with many opportunities, so you need to be prepared at all times.