Traditional Culture Encyclopedia - Traditional culture - What knowledge should freight forwarding customer service master?
What knowledge should freight forwarding customer service master?
First, start with the operation documents, and master all kinds of documents needed in each link, such as the box list of customs clearance documents, contracts, licenses, 3C certificates, bills of lading, and cargo manifest.
Secondly, from the operation, the operation process and links of the port station
Third, from the aspects of cost composition, costs of each link, terms of trade, the respective responsibilities and expenses of the shipper and the consignee.
Fourth, from the perspective of industry, grasp the trend of shipping market and route composition.
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