What are the contents of logistics quality management?

The content of logistics quality management mainly includes the following four major aspects:

(1) the quality of logistics objects. The quality of logistics objects mainly refers to the protection of logistics objects in the logistics process. This protection includes: quantity protection; quality protection; disaster prevention.

(2) logistics service quality. Logistics service quality is an important part of logistics quality management, this is because the logistics industry has a strong service nature, the logistics industry belongs to the tertiary industry, which means that the nature of the main service. Therefore, the quality objective of the whole logistics is its service quality. The quality of service varies according to the requirements of different users, which requires knowledge and understanding of user needs.

(3) Logistics quality. The quality of work refers to the logistics of each link, each type of work, the quality of the specific work of each post. Work quality and logistics service quality are two related but not quite the same concept, logistics service quality level depends on the sum of the quality of work. Therefore, the quality of work is some kind of guarantee and foundation of logistics service quality. Focus on the quality of work, logistics service quality will have a certain degree of guarantee.

(4) logistics engineering quality. Logistics engineering is to support logistics activities of the overall engineering system, can be divided into the overall network engineering system and specific technical engineering system two categories. Its main role is to support the circulation activities, improve the level of activities and ultimately realize the effective transfer of the transaction.