What is SAAS? What are the mainstream SAAS platform providers at present?

Since 20 15, many entrepreneurs in the field of enterprise services have started their journey. A group of elites from UFIDA, Kingdee and Internet companies have established SaaS that serves different functions or different vertical industries of enterprises. Today, let's do a simple combing.

According to China SaaSTop 100 published by Internet Weekly, we can see the following industry profiles:

Analysis of Key Areas of SaaSTop 100 in China

Pan-CRM SaaS accounted for the highest proportion, reaching 18%. The natural characteristics of SaaS, such as mobility, connectivity and ease of use, are very suitable for the flexible FrontOffice, so we see that many SaaS companies are committed to helping corporate customers do sales, customer service and marketing services;

Followed by the enterprise communication sector, accounting for 15%, especially the enterprise call center cloud platform, more and more enterprises deploy call centers to the cloud platform, which is convenient and fast, reducing costs and increasing efficiency, and the introduction of AI and other technologies also reduces labor costs;

IT services accounted for 65,438+03%, including overall digital services for enterprise customers, as well as code services, testing services and operation and maintenance services for IT personnel. IT productivity naturally has a good impression on SaaS, which is just needed to some extent;

Financial SaaS accounts for 1 1%, which is mainly composed of two camps: electronic invoice and fee control platform, mostly starting from enterprise electronic invoice management and expense reimbursement scenarios. With the popularity of electronic invoices, there will be a wave of dividends; In addition, many SaaS enterprises serve small and medium-sized enterprises for financial outsourcing bookkeeping, and most traditional accounting can be replaced by cloud automation, which is also a form of * * * enjoying services;

Basic collaboration classes account for 10%, including document collaboration, simple process collaboration and document publishing. Human resource management SaaS accounts for 9%, and it is also a hot SaaS industry field; SaaS also accounts for 9% in the vertical field, mainly from the perspective of industry or sub-management, and it will be promising to be deep and thorough; Interestingly, there are only two retail SaaS, but both have IPOs, which also reflects the status of retail forces supported by countless consumers.

Compared with the United States, what we lack is: SaaS；; For enterprise security and compliance; Enterprise SaaS store and governance platform; Successful ecological integration platform (such as SAPConcur) and SaaS platform that can serve global enterprises. China SaaS market has great potential, especially in vertical areas, including enterprise management segmentation modules (comprehensive budget, sales performance, internal banking, supply chain planning, etc. ) and industry integration (car dealer network, consumer goods promotion, real estate sales, etc. ); Technically speaking, SaaS+AI has a great relationship with PaaS; At the product level, it is still necessary to enhance the connotation, constantly sum up and refine management practices, and gradually build industry ideological leadership; At the operational level, the construction of a successful customer team and the successful landing of real customers are the most important. The business model of SaaS determines that customer success must be placed at the core, and the key is the update rate and the continuous introduction of new products.

20 19 China SaaSTop 100

The author has worked in SAP, Salesforce, Huawei and other companies, and will write a series of essays on his professional thinking and personal experience to stimulate more thinking, discussion and creation and witness the great changes together.