Traditional Culture Encyclopedia - Traditional culture - How does total quality management compare to traditional quality management

How does total quality management compare to traditional quality management

Traditional quality management: products are inspected and controlled according to specifications and standards in order to minimize or eliminate defective products.

The focus is on the inspection of the product.

Total quality management has the following characteristics:

1. Customer-centered.

2, quality management with full participation.

3, the whole process of quality management.

4, the use of a variety of scientific methods of quality management.

5, emphasizing continuous improvement.

The focus is on full participation, customer-centered, focusing on the process quality control and improvement.