Traditional Culture Encyclopedia - Traditional culture - Customer analysis of TETON's TETON
Customer analysis of TETON's TETON
In the current operation of the Tetsu, the main problem is that the sales concept is outdated and backward. Most companies are still running wholesale customers of the kind of "I am the main" attitude, not moving to deduct the dealer's gifts, promotional policies and so on. In fact, most of these special access dealers have a certain social or government relations, its growth experience and traditional access dealers are completely different, the business philosophy is also different; at the same time, they are ready with sufficient funds, but many are not doing business and management of the connoisseur, so the exchange of their time should be "love" with the "depth of communication". "Depth of communication" as the most important, purely professional-looking commodity transactions will hurt the feelings of these dealers. Specialized customer service personnel who are good at moving people with "love" may be more suitable for this position.
And, special access to the business director is best served by the manager or director. Due to the special nature of the special access policy, as well as special access to a number of competitive conditions, especially the policy approval requirements of the timeliness, while its billing requirements are relatively low, once the leadership of the main focus, there will not be too many billing communication problems. For special access, should set up a specialized department for systematic operation, but most companies are limited by marketing costs, the current still by the traditional access to both.
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