Management Principles of National Self-taught Examination 201April 9.

Examination questions and reference answers of management principles 1. Fill in the blanks (per grid 1 point, * * 1 point)1. If the production specificity is high, it is difficult for enterprises to () and (). 2. The basic formula for calculating quantity, cost and interest is (). 3. The business plan focuses on improving economic efficiency, with emphasis on () and scope (). 4. Organizational design is based on management division of labor, and () and () are designed. 5. Leaders at any level should have four abilities, namely interpersonal skills, (), () and technical skills. 6. The formula of "contribution law" in the "equity theory" of incentives is (). Second, multiple-choice questions (each item 1, * * * each item 20) 1. The "regular law" in China's ancient management thought "rule of law" refers to a. Maintaining the stability of the law. Formulate a unified law. C. making the law equal. 2. American scholars Kennedy and Deere believe that corporate culture is not just values. It also includes a. organizational structure B. leadership style C. etiquette and celebration D. corporate behavior 3. In management science, the power defined as "influence" includes "professional knowledge right" and "personal influence". It also includes a. the right of random disposal B. the right of organization C. the right of reward and punishment D. the right of appointment and dismissal 4. The methods of continuous control include self-control, collective control and A. Management information system B. Budget control C. Policy and procedure control D. Personal observation 5. The development of groups generally goes through four obvious stages. They are a. Start-up, turbulence, order and decline. B. Formation, turbulence, standardization and expression. C. Formation, order, standardization and maturity. D. Formation, turbulence, standardization and maturity. 6. The so-called "melting pot law" includes the following steps: A. Early warning, immediate treatment, offenders will be prosecuted, and B. Early warning is generally implemented, and the consequences are the same. D. early warning, leading by example, immediate treatment and universal implementation 7. Environmental research has a very important influence on organizational decision. Specifically, it can improve organizational decision making. A. effectiveness, timeliness and stability. B. forward-looking, effective and stable. C. correctness, timeliness and stability. D. effectiveness, correctness and timeliness 8. Recruiting managers from outside the organization can bring "external advantages", that is to say, the hired cadres can bring fresh air to the organization. They can work quickly. They have advertising effect. 9. Staffing work includes: a. formulating work specifications, matching and training members of counseling institutions. b. determining personnel needs, matching and training members of counseling institutions. c. determining personnel structure, matching and training members of counseling institutions. d. determining personnel needs. The so-called authorization refers to a. When designing an organization, the necessary responsibilities and authorities of subordinate management positions are specified. B. When adjusting an organization, the necessary responsibilities and authorities of subordinate management positions are specified. C. the leader delegates some rights to deal with problems to some subordinates. D. principal-agent relationship 1 1. () Assume that things in different periods in history have the same influence on the future. A. simple average method B. moving average method C. exponential smoothing method D. causal analysis method 12. According to the timing of control, control methods can be divided into a. Pre-control, continuous control and field control B. Pre-control, continuous control and result control C. Pre-control, field control and result control D. Continuous control, field control and result control 13. Hawthorne's experiment shows that informal organization is not conducive to the realization of organizational goals. B. informal organization is conducive to the realization of organizational goals. C enterprises should take all measures to ban informal organizations. Enterprises should face up to the existence of informal organizations. () Faced with various states that cannot be presented, decision makers can judge the probability of various states, although they can't determine in advance what state will be presented. A. Deterministic decision method B. Risk decision method C. Uncertainty decision method D. Tracking decision method 15. Fidler contingency theory holds that if a job can only be completed in one way, it is called A. Single task structure B. Standard task structure C. High task structure D. Low task structure 16. Middle-level managers rely more on A. formal power and communication methods B. personal power and technology C. interpersonal skills and technology D. communication skills and interpersonal skills 17. Primary groups have greater influence on members' behavior than non-primary groups. Strength a, big b and small c, depending on the specific requirements. D, 18 cannot be determined. The research of management scholars shows that the talents of employees inspired by the director's guidance ability can reach A.80A.80% B.60% C.40% D.20%19+09. Managers' methods of evaluating performance are not only absolute standards, but also relative standards. There is also a. means standard B. progress standard C. goal D. all above are 20. () is the new trend of management development. A. From emphasizing intuition to attaching importance to rationality. B. From small company to collectivization (from decentralization to centralization). C. From soft management to hard management. D. From extensional management to connotative management. 3. Multiple choice questions (each small question 1 point, * * 1 5 point)1. Managers' direct control over employees' behavior deviation can be reduced due to some factors, including a. corporate culture, b. rewards, c. training and counseling, d. participation in management. 2. The reasons for the necessity of management control include a. decentralized management power, c. organizational division of labor, d. differences in interests, and 3. There are two main factors that affect people's behavior. A. Satisfaction factors B. Dissatisfaction factors C. Health care factors D. Motivation factors 4. In Blake's management grid theory, the two factors that determine the management style are A. Formal structure B. Understanding C. Concern for work D. Concern for people 5. In the theory of demanding leadership, there are two aspects that affect leadership behavior: A. laissez-faire behavior B. democratic behavior C. relational behavior D. task behavior 6. In Fidler's contingency leadership theory, evaluation is required to consist of three parts, namely, a. the relationship between the leader and the led; b. the type of power; c. the position power of the leader; d. the leadership style; 7. the limitation of functional departmentalization is that it is not conducive to the adjustment of product structure. A. it is difficult to form a unified policy. B. it is not conducive to the training of senior managers. C. there will be multiple leaders. D. uncoordinated activities between departments. 8. Barnard believes that as a formal organization, the cooperation system contains three basic elements, namely: willingness to cooperate. The necessary authority. B.*** The same goal. C. information exchange. Full motivation. 9. Management principle is the basic rule that managers must follow in management practice. These principles mainly include benefit principle A, moderation principle B, humanism principle C, optimization principle D and satisfaction principle 10. The factors that are not conducive to decentralization in an organization are A, organization size B, decentralization of activities C, policy unity D, and lack of trained managers 1 1. () Mayo draws a conclusion on the basis of summarizing Hawthorne's experiments. A: Employees are social people. B. people's behavior is guided by motivation, and motivation is caused by need. C. people's needs are hierarchical. D. the new leadership ability lies in improving employee satisfaction. According to the two-factor theory, () is often closely related to employee dissatisfaction. A. company policy B. sense of accomplishment at work C. salary level D. sense of responsibility 13. In the four-part theory of leadership style, a. Formal structure refers to measuring mutual trust and two-way communication with subordinates. The scale of leadership behavior that respects subordinates' thoughts and feelings B. Formal structure refers to the scale of leadership behavior aimed at achieving organizational goals C. Formal structured leaders pay attention to psychological support for subordinates and care for organizational members D. Formal structured leaders like to prepare work progress and evaluate subordinates' work performance 14. The disadvantages of excessive centralization will not only reduce the quality of decision-making, but also lead to a. reducing the execution speed of decision-making. B. reduce the adaptability of the organization. C. reduce the work enthusiasm of members. D. influence the unification of policies. 15. threshold management should implement the principle of moderate management. A. Appropriate management B. Timely management C. Competent management D. Manage according to the principle of satisfaction rather than optimization. Four, multiple-choice questions (65438+ 0 points for each small question, ***5 points) 1. Porter, an American scholar, believes that besides the existing manufacturers and potential competitors, there are still some factors that affect the competitive structure. For example, A. Substitute producer B. Retail network C. User D. Supplier E. Government policy 2. The elements of the network diagram include a. Process b. Project c. Event d. Time e. Route 3. The methods of reinforcement are divided into a. Positive reinforcement B. Negative reinforcement C. Zero reinforcement D. Punishment E. Learning 4. The hazards that informal organizations may cause to formal organizational work include a. organizational changes B. affecting the smooth order C. inhibiting the personal development of members D. affecting the speed of information transmission E. having extremely adverse effects due to the conflict of goals 5. The threshold for information collection and processing is A. accuracy B. integrity C. economy D. timeliness E. applicability V. Noun explanation (3 points for each small question, * * 1. Rolling mode plan 2. Department 3. Reporting system of management information system. Motivation 5. Functional power 6. Short answer questions (5 points for each short question, * * 1 5 points)1. According to M weber, what are the legal rights accepted by society? 2. What are the indicators reflecting the competitiveness of enterprises? 3. How to prevent the dysfunction of management information system? Seven, essay questions (each small 10 points, ***20 points) 1. What is the guiding significance of system theory to enterprise management? 2. Discuss the advantages and disadvantages of the Committee's work and ways to improve efficiency? Reference answer 1. Fill in the blanks (10) 1. Use existing assets to invest in other products, and recover investment through asset transfer. 3. Balance between production, supply and marketing and the whole process of enterprise operation. Management functions required by the organization and the relationship between management functions. Communication technology and integrated technology II. Multiple choice questions (20 points) 1. ( 1) 2.(3) 3.(2) 4.(3) 5.(2) 1 1.( 1) 12.(3) 13.(4) 14.(2) 15.(3) 16.( 1) 17. (1)18. (3)19. (3) 20. (4) III. Multiple choice questions (15) 1. ( 1, 3) 2.( 1, 4) 3.(3, 4) 4.(3, 4) 5.(3, 4) 6.(6543) 1 1.( 1,4) 12.( 1,3) 13.(2, 4)14. (2,3)15. (5) 3. (1) (2) (3) (4) 4. (1) (3) (5) 5. (/) It is the task of dividing management labor into different posts and departments according to different standards (1.5 points). The result of horizontal division of labor is the setting of departments or the departmentalization of organizations (1.5 points). 3. It refers to the system of providing standardized reports in accordance with established procedures and rules (2 points), and the reporting system is a system for solving procedural decisions within enterprises (1 point). 4. It refers to the psychological process (1) that leads to the initiation, development and persistence of conscious actions that are conducive to the realization of organizational goals. 5. The line supervisor entrusts part of the power originally belonging to his direct subordinates to relevant staff departments or staff officers to exercise (1 point), that is, he has certain decision-making supervision power and control power within a certain functional scope (2 points). Short title of intransitive verb (15) 1. (1) traditional power 1.5 (2) charismatic power 1.5 (3) legal power 2. (1) The sales growth rate is 65438. Product profitability (sales profitability) 2 points and 3 points. (1) Senior leaders should set an example to fully support the management information system 1 min. (2) Management information system staff should clearly understand the nature of their work 1 min. (3) Users of the management information system must participate in system construction 1 min. (4) Maintain the management information system. 1 point 7. essay question: (20 points) 1. The concept and main types of (1) system theory. 2 points (2) Main features of system theory: wholeness, relevance, orderliness and interactivity (3) Inspirational: ① holistic view, ② hierarchical view, ③ development view, ② advantages: ① improving the correctness of decision-making, ② strengthening cooperation among departments, ③ participating in management, ③ disadvantages: ① time delay, ② compromise of decision-making, ③ separation of powers and responsibilities, ③ 3 points.