Traditional Culture Encyclopedia - Traditional culture - Concepts and Characteristics of Housing Management and Maintenance What is the content of housing maintenance management?
Concepts and Characteristics of Housing Management and Maintenance What is the content of housing maintenance management?
The concept and characteristics of housing management and maintenance and what is the content of housing maintenance management? Here, for you to organize, I hope to provide you with reference.
Housing maintenance management refers to the property management enterprises in accordance with certain scientific management procedures and systems and certain maintenance technology management requirements, the enterprise operated by the management of the property for routine maintenance and repair management. It includes the quality management of daily quality and safety inspection of housing, construction management of housing maintenance and administrative management of housing maintenance. The good or bad of property management depends largely on the results of housing maintenance management. Housing maintenance management is the main work of property management and basic work, it is not only related to the good or bad property management, but also related to the reputation of property management companies.
Characteristics of housing maintenance management
(1) Complexity
The complexity of housing maintenance management is characterized by the diversity of housing, individuality, and housing maintenance of a wide range of decentralized decision. As each house almost all have a unique form and structure, there are separate design drawings, therefore, housing maintenance must be based on different structures, different designs, different circumstances of the house, respectively, to develop different maintenance programs, the organization of different maintenance and construction, which brings complexity to the management of housing maintenance, housing maintenance management requirements must be separate situations, the implementation of different management methods. At the same time, but also sporadic, scattered and extensive housing maintenance organization and management, which also makes housing maintenance management presents complexity.
(2) planning
The process of housing maintenance itself exists between the stages, steps, the work of certain work procedures can not be violated. Therefore, the management of housing maintenance must be strictly according to the maintenance of construction procedures, which determines the management of housing maintenance must be organized and implemented according to this procedure in a planned manner.
(3) high technical requirements
The technical nature of housing maintenance management refers to the management of housing maintenance activities itself has a special technical specifications, must be based on construction engineering and related professional and technical knowledge, the development of appropriate technical management regulations and quality assessment indicators, and equipped with high-quality professional and technical personnel and skilled workers to better complete. The special nature of housing maintenance activities and decided that it has a unique design, construction technology and operational skills, the level of its technical level is directly related to the quality of maintenance works.
Housing maintenance management
The main content of housing maintenance management, including housing maintenance program management, housing safety and quality management, housing maintenance technology management, housing maintenance construction management and housing maintenance cost management.
(a) housing maintenance program management
Housing maintenance program management refers to the property manager according to the degree of damage to the house, the user's requirements for maintenance and repair of the house, as well as the government's maintenance and repair of the relevant provisions of the science and implementation of comprehensive maintenance and repair of the housing program for the management of the work. Housing maintenance and repair is often cross, and in practice, housing maintenance works to a certain extent will always affect the maintenance of housing, it is easier to disrupt the housing maintenance program, so, in the development of housing maintenance and repair program, should give full consideration to all aspects of the work of the actual, pay attention to its scientific rationality.
House maintenance and repair plan according to the different planning cycles, can be divided into short-term plan, medium-term plan and long-term plan. As the whole housing maintenance and repair management, managers will pay full attention to the development and management of long-term plans, such as housing 5 years, 10 years and even the whole life of the maintenance and repair program, especially the improvement of the housing maintenance program, which is very beneficial to the effective maintenance of the performance of the house and the economic value of the house is very favorable. Usually, the shorter the maintenance and repair plan cycle, the more emphasis on its practicality, often require more detailed, specific; and the longer the plan cycle, often emphasize its controllability, coordination.
The content of the housing maintenance and repair program should include the purpose of maintenance and repair, content, implementation methods, personnel, materials, costs and quality assessment.
(ii) housing safety and quality management
1. The concept of housing safety and quality management
Housing maintenance management of safety and quality management, mainly refers to the daily use of housing in the process of safety and quality management, that is, in the process of the use of the house, through regular and occasional quality appraisal of the house, safety inspections, as well as the identification of dangerous houses and risk management work. At any time to grasp the quality of the distribution of housing conditions for the rational use of housing, maintenance and management and planning to provide a basic basis for repair, to ensure that the integrity of the housing and residential safety.
2. Housing safety and quality management content
Housing safety and quality management includes three aspects of the work: housing quality level appraisal, housing safety inspection and identification of dangerous houses and risk management.
(1) housing quality level appraisal. Housing quality level appraisal refers to the unified standards, projects and methods, the existing whole house for a comprehensive assessment of the level of integrity. Evaluation is based on the Ministry of Construction in 1985 promulgated the "housing damage rating standards. The basic task of housing quality appraisal is to clarify the distribution of the quality of existing housing, housing management, maintenance, repair to provide the basic basis.
The assessment of housing damage rating is based on the structure of the house, decoration and equipment of the three parts of the integrity and the degree of damage to the house will be divided into five categories of intact, basically intact, generally damaged, seriously damaged and dangerous houses, of which:
① intact house, refers to the structure of the house, decoration and equipment parts intact, without repair or general repair can have normal use of the function of the house. The house.
② basic intact house, is the main structural parts and components of the house is basically intact, or although there is mild damage, but still stable use, to ensure safety; decoration and equipment part of the light damage, but does not affect the normal use of the house can be repaired by general maintenance.
③ general damage to the house, refers to the structure of the house part of the general damage, and has affected the safety of the house; decoration, equipment part of the damage, aging or crippled, so that it can not be used normally; by the repair or partial overhaul can be repaired house.
④ Seriously damaged house, refers to the main structure of the house, decoration and equipment part of the obvious damage, the house has been unable to use, need to be repaired by overhaul or remodeling can be repaired.
⑤ Dangerous house, refers to the structure of the house, decoration and equipment of all the destruction, the house not only can not be used, but also have the danger of collapse or accidents, no repair possibility of the house.
(2) Housing safety inspection. Housing safety inspection is through the regular inspection of the house, understand the situation of housing damage, found that there are hidden dangers in the house, and take timely measures to repair and reinforcement and exclude dangerous situations. Housing safety inspection and housing quality rating appraisal of the nature of the work, the basic purpose and the main role of the same, that is, to grasp the state of housing damage, for the management of housing, use, maintenance, repair to provide basic data. But they also have certain differences, mainly: safety inspection is a recurrent work, quality level identification is a stage of work; safety inspection focuses on the discovery and elimination of hidden dangers, while the quality level appraisal is a comprehensive assessment of the housing situation.
The safety inspection of housing can be divided into regular and irregular inspection according to the time interval; according to the task and content, it can be divided into routine inspection, random inspection, key inspection and census and other types.
(3) Identification and de-risking of dangerous houses. The appraisal of dangerous houses can be carried out by the government's dangerous house appraisal organization, the house safety appraisal department of the property management enterprise, or the designated technical personnel responsible for this work. According to the "Dangerous House Identification Standards" issued by the Ministry of Construction and the relevant regulations issued by the people's governments of various places, the building quality and the degree of safety and reliability of the houses shall be confirmed in accordance with the procedures of initial investigation, on-site survey, testing and calculation, and argumentation and characterization on the basis of mastering the measurement data and scientific argumentation and analysis. According to the appraisal, the following four aspects of dangerous houses:
① Observe the use. Apply to take technical measures, can still be used for a short period of time, but need to be observed at any time the degree of danger of the house.
② processing use. Apply to take appropriate technical measures, can be relieved of the house.
③ stop using. Applicable to no repair value, temporary five conditions for demolition, and does not endanger neighboring buildings and! Influence the safety of others in the house.
④ whole demolition. Apply to the whole dangerous and no repair value, may collapse at any time and endanger the lives and property of others.
(C) technical management of housing maintenance
1. The concept of technical management of housing maintenance
Technical management of housing maintenance refers to the national technical standards, the process of housing maintenance of various technical aspects of scientific management.
2. The content of the technical management of housing maintenance
The content of the technical management of housing maintenance or the basic aspects of: housing maintenance design, Shi under the development of the program, the quality of maintenance and construction of the management of the housing technology file data management and the establishment of a technical responsibility system.
(1) housing maintenance design, Shi under the development of the program. This is the scope of housing maintenance, improvement, renovation, alteration, renewal and other maintenance works, projects, budgets and construction programs for the design and review of the work.
(2) maintenance construction quality management. Maintenance and construction quality management includes two aspects: one is the maintenance of the construction process quality control, the second is the maintenance of the quality of the project inspection, acceptance. Housing maintenance project quality inspection and assessment by sub-projects, divisions, unit projects at three levels. Sub-item project refers to the main items according to the repair project; division project refers to the main parts of the house according to the repair; unit project refers to a building as a unit. The quality of the project is divided into two grades: qualified and excellent.
(3) housing technical file data management. Housing technical file is a description and reflection of housing construction, decoration and repair activities, with the preservation value of housing technical data. The basic task of housing technical file data management is to provide the necessary information data for housing management, repair and use. The main content of the technical file data include:
① housing new as-built acceptance of as-built drawings and related original data;
② existing technical information about the housing and ancillary equipment;
③ housing maintenance process generated by the technical documents.
(4) the establishment of technical accountability. Technical responsibility system refers to the housing management units and repair and construction units according to the need to set up the chief engineer, chief engineer, technical captains and other technical positions, to achieve unified leadership and hierarchical management of technical work, the formation of an effective technical decision-making management system as well as the chief engineer as the head of the technical responsibility system.
(D) housing maintenance construction management
Housing maintenance construction management refers to the construction process in accordance with certain construction procedures, construction quality standards and technical and economic requirements, the use of scientific methods for the construction of housing maintenance process of the work of effective scientific management. Its content mainly includes: the selection of maintenance construction team, maintenance construction organization and preparation, maintenance construction of technical briefing, construction scheduling and management, construction works under the completion of acceptance and data transfer.
(E) housing maintenance cost management
Housing maintenance costs mainly refers to the process of housing maintenance and repair of labor, materials and equipment used in the cost. Housing maintenance and repair cost management requires property management enterprises in accordance with the property management contract and the relevant provisions of the government, in line with the principles of science and reasonableness, to authorize and control the source of costs and expenditures, in order to ensure that the entire maintenance and repair work is carried out smoothly.
The maintenance and repair costs of a house generally include the daily maintenance costs of the house and various types of repair costs. Housing daily maintenance costs mainly refers to the property management personnel for inspection, maintenance of housing public **** area and public **** facilities costs, generally by the management fee in the expenditure; and housing maintenance costs are used for a variety of housing maintenance projects, including emergency maintenance projects and planned maintenance projects maintenance costs, but also includes small repairs, repair, repair, overhaul, refurbishment and comprehensive maintenance costs.
Maintenance and repair of housing projects can be property management enterprises through routine visits or planned organization of the project, can also be the user at any time of the repair project. These projects include both the maintenance and repair of the public *** area of the house and the public *** facilities, as well as the maintenance and repair projects within the user unit. According to the theory of property rights consistent with rights and obligations, property management enterprises should scientifically define the cost bearers of different projects. The general principles are:
(1) housing public **** area and public **** facilities of various maintenance and repair costs, generally borne by the property management business.
(2) user-owned units of maintenance and repair costs, in principle, by the user to bear; in the warranty period, and belongs to the warranty scope of the maintenance costs, the user may not be sub-burdened by the developer or the construction unit.
(3) For the maintenance of the public **** area and public **** facilities, if it is man-made, even if it is the maintenance cost of the warranty items within the warranty period of the house, it is also borne by the responsible person.
Another element of the management of housing maintenance and repair costs is to reasonably monitor and control the amount of expenditure on maintenance and repair costs, especially for the maintenance project above the medium repair should be in strict accordance with the relevant provisions of the state and local governments, combined with a variety of materials, labor, and the use of equipment price levels, reasonable levy or payment of maintenance and repair costs, in order to protect the interests of the majority of users.
Principles of housing maintenance management
The management of housing maintenance work must be for the people's residential life, social and economic services. The general principle is to beautify the city, benefit the people, favorable production, convenient life. Specifically the following principles:
(1) adhere to? Economic, reasonable, safe and practical? The principle of
economic, that is, in the process of housing maintenance, saving and rational use of human, material and financial resources, try to do less money, more repair. Reasonable, refers to the repair program to develop a reasonable, in accordance with national regulations and standards to repair the house, do not arbitrarily expand the scope of repair. Safety, that is, through the repair, so that the property does not fall, do not collapse, not broken, the main structure is solid, the user to live with safety. Ensure that the property does not occur in the event of injury, is the first principle of housing maintenance. Practical, from the practical point of view, tailored to suit the needs of users in the use of functionality and quality, to give full play to the effectiveness of housing.
(2) to adopt different standards, the principle of differentiated treatment
For a variety of different types of housing, based on different architectural styles, different structures, different levels of standards, differentiated treatment.
(3) the principle of maintaining the house without damage
This principle emphasizes ? Can repair is to repair, should be repaired as much as possible, to repair the main, comprehensive conservation? Various types of housing is an important part of social wealth, timely repair of old damaged houses, housing attention to maintenance, care and use, to maintain the normal use of the basic function of the house intact, maintenance of the house is not damaged, which is an important task of the management of housing maintenance.
(4) for the principle of user service
The purpose of housing maintenance is to continuously meet the needs of social production and people's living. Therefore, in the management of housing maintenance, it is necessary to maintain the user's legal right to use, and effectively serve the user; establish and improve the scientific and reasonable housing maintenance service system; housing maintenance management personnel to truly establish the idea of serving the user, improve the service attitude, improve service quality, and seriously solve the user's urgent need to solve the problem of repair.
(5) the principle of maximizing the investment effect of repair funds
The principle of management of housing repair funds is to obtain the maximum investment effect, spend less money, more repair, repair the house. The amount of maintenance costs for various types of projects must be determined to a reasonable standard, and shall not be wasted arbitrarily.
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