Traditional Culture Encyclopedia - Traditional culture - Does logistics rush belong to after-sales task type?
Does logistics rush belong to after-sales task type?
Don't belong. Urging logistics refers to the service that customers require to speed up logistics or inquire about logistics progress, which is provided by logistics companies or express delivery companies. After-sales task refers to the technical support, maintenance, return and other services provided to customers after the products or services are sold. Although logistics reminders and after-sales tasks are aimed at meeting customer needs, they are different in nature and service objects, so logistics reminders do not belong to after-sales tasks.
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