Main contents of secretarial work

A secretary is a person who is engaged in office procedural work, assists leaders in handling government affairs and daily affairs, and improves the service for decision-making and implementation. So what is the secretary's main job? Let's take a look!

First, business communication.

(1) Reception work

1. Collect all kinds of information to prepare for the reception salary of the guests.

2. Be familiar with the content of reception work and the format and writing method of writing reception plan, and make the best representative reception plan.

3. Prepare for the welcome, pick up the station, pick up the plane and other welcome work.

4. Understand the arrangement procedure of the guests' banquet, make good preparations for the banquet, and treat the guests warmly and thoughtfully.

5. When seeing off the guests, book the return air tickets and arrange the return transportation for them.

(b) communication and cooperation.

1. Use various communication methods and skills to coordinate the relationship between leaders and communicate effectively with leaders, colleagues and guests.

2. Organize and guide the team to communicate effectively and improve the efficiency of the team.

3. Solve communication conflicts in time and eliminate communication barriers.

(3) Business negotiation

1. Master the methods and channels of collecting all kinds of information, fully collect business negotiation information, and participate in the formulation of business negotiation plan and the formation of business negotiation team.

2. Arrange the business negotiation site and create a harmonious business negotiation atmosphere.

3. Do a good job in assisting the morning negotiations and assist the main negotiators to deal with the problems in the negotiations.

Second, the meeting management

(1) Meeting preparation

1. Formulate the topics, names, specifications and standards of the meeting scientifically and accurately.

2. Reasonably draw up the agenda, schedule and budget of the meeting.

3. Master the procedure of selecting the venue, and select and book the appropriate venue.

4. Master the seating arrangement and venue layout, and carefully arrange the venue.

5. Inform the participants in time, prepare meeting documents and make meeting certificates.

6. Arrange telephone conference and video conference to reduce conference expenses.

(2) Meeting communication and coordination

1. Master all kinds of meeting sign-in methods and do a good job in meeting sign-in and meeting service.

2. Use efficient meeting decision-making methods and methods to reach meeting resolutions, so as to facilitate the formation of meeting resolutions as soon as possible.

3. Do a good job in meeting security and confidentiality.

4. Organize the news reports of the conference, so that the conference can achieve the ideal communication effect.

5. Deal with emergencies in time to ensure the smooth progress of the meeting.

(3) the aftermath of the meeting

1. Arrange the participants' return trip.

2. Check and clean up the meeting place and organize the meeting documents.

3 convey the resolutions of the meeting, write the minutes of the meeting, and settle the meeting funds.

4. Assess the effectiveness of the meeting

Third, the management of business activities

(1) commercial activities

1. Arrange meetings and talks.

2. Organize and coordinate large-scale business activities and arrange participants to participate in recreational activities.

2. Master the procedures for organizing information conferences and successfully hold information conferences.

4. Arrange ribbon-cutting ceremony, signing ceremony and celebration ceremony.

(2) Business travel

1. Assist leaders to make careful travel plans and prepare things for them when traveling.

2. Do a good job in booking air tickets, arranging travel and accommodation, and handling business travel procedures abroad.

3. Make travel plans for large teams on business trips.

Fourth, the management of the office.

(A) Office environment management

1. Set the layout of the office reasonably.

2. Decorate and beautify the office environment and place office equipment reasonably.

3. Keep a clean working environment in the responsible area.

4. Respond to office emergencies and do a good job in office safety management.

(2) Office resource management

1. Purchase, allocate and utilize various office resources.

2. Do a good job in the supervision and management of office resources inventory.

Participate in government procurement management and bidding.

(3) Office efficiency management

1. Make a scientific office work plan and arrange office tasks reasonably.

2. Scientifically write work logs for leaders and themselves, improve work efficiency, and then promote the smooth completion of various goals.

Verb (abbreviation of verb) information and file management

information management

1. Use all kinds of information collection channels and methods to get all kinds of information needed by mobile phone leaders in time.

2. Master all kinds of information processing methods and process the collected original information.

3. Use various channels to provide the processed information to leaders and others for use, and do a good job in the transmission and utilization of information.