What are the specific responsibilities of the management of large department stores?

The operation and management of large department stores can be divided into four categories:

1, which is strongly related to business matters (that is, related to income or related to shopping mall positioning) is classified as business management.

2. It is strongly related to the daily operation of shopping malls and classified as on-site management.

3. Strong correlation with merchants is included in merchant management.

4, strongly related to consumers into the service management.

The specific responsibilities of each category are shown in the following figure:

Extended data:

1. On-site management of shopping malls is a special management for mall staff to increase and optimize customers' humanized shopping experience through scientific management of items display, sanitary environment and other factors in the business area.

2, shopping mall website management principles:

First, the principle of humanization

The purpose of management is to facilitate customers' buying behavior and make browsing and buying process more pleasant and convenient.

Second, the principle of operation

Although some management ideas are good, they are difficult to implement, such as a substantial increase in the workload of sales staff or a substantial increase in hardware investment. Management should be improved according to the actual situation, not blindly pursuing perfection.

Third, the principle of optimization

On-site management should be continuously optimized with the improvement of management concept and the needs of its own development, and make a little progress every day.

References:

Baidu Encyclopedia-Store Manager