Traditional Culture Encyclopedia - Traditional customs - Alibaba's six core values?

Alibaba's six core values?

First, the customer comes first.

Customers come first, and customers are the parents of food and clothing.

1. Respect others and maintain Alibaba's image anytime and anywhere.

2. Laugh off complaints and grievances, and actively solve problems for customers at work.

3, in the process of communication with customers, even if it is not your own responsibility, don't shirk.

4. Think from the customer's standpoint, and on the basis of adhering to the principle, finally achieve customer and company satisfaction.

5. Have a sense of advanced service, nip in the bud. 2. Teamwork.

* * * enjoys the burden of * *, and ordinary people do everything unfairly.

1, actively integrated into the team, willing to accept the help of colleagues and cooperate with the team to complete the work.

2. Actively express constructive opinions before making decisions and fully participate in team discussions. After making a decision, no matter whether individuals have objections or not, they should fully support them in words and deeds.

3. Actively share business knowledge and experience; Take the initiative to give necessary help to colleagues; Good at using team strength to solve problems and difficulties.

4. Be good at cooperating with different types of colleagues, do not bring personal preferences into the work, and fully embody the principle of "material-oriented, not people-oriented".

5. Have a sense of ownership, actively influence the team and improve team morale and atmosphere. 3. Embrace change.

Welcome change and be brave in innovation.

1. Adapt to the daily changes of the company and don't complain.

2. Facing changes, treat them rationally, communicate fully and cooperate sincerely.

3. Self-adjust the difficulties and setbacks brought about by changes, and actively influence and drive colleagues.

4. Be forward-looking and establish new methods and new ideas.

5. Create changes and bring about breakthrough improvement in performance. Step 4 be complete

Honest and upright, open-minded in words and deeds

1, honest and upright, as it can see.

2. Express your opinions accurately through correct channels and processes; Express criticism and put forward corresponding suggestions at the same time, be outspoken and secretive.

3. Don't spread unconfirmed news, don't talk irresponsibly about people and things behind their backs, and be able to guide them positively. Any comments or feedback, "correct, no, encourage."

4. Have the courage to admit mistakes, take responsibility and correct them in time.

5. Correctly and effectively stop dishonest behaviors that harm the interests of the company. Step 5 be enthusiastic

Stay optimistic and never give up.

1. I like my job and agree with Alibaba's corporate culture.

2, love Alibaba, the overall situation, regardless of personal gains and losses.

3. Face the daily work with a positive and optimistic attitude, never give up when encountering difficulties and setbacks, constantly motivate yourself and strive to improve your performance.

4. Always influence and drive colleagues and teams with optimism and winning belief.

5, constantly set higher goals, the best performance today is the minimum requirements for tomorrow.

Professional persistence, Excellence

1. Don't put off today's work until tomorrow, just do work-related things during office hours.

2, follow the necessary workflow, no repeated mistakes caused by dereliction of duty.

3, continuous learning, self-improvement, and doing things fully reflects the result orientation.

4, according to the priorities correctly arrange the focus of work, do the right thing.

5, follow but not rigidly adhere to the process, simplify the complex, with less investment to obtain greater work results.