What does CS in the sales department mean? What is the abbreviation of CS?

The abbreviation of CS is customer service, which helps the sales department to provide services to customers.

Customer service refers to a customer-oriented value, which integrates all elements of managing customer interface in a preset optimal cost-service combination. Can exercise eloquence and communication skills.

Customer service is generalized, which is the inevitable trend of increasingly fierce market competition. Service is becoming more and more important in the eyes of customers. This means that service quality is increasingly becoming the key to win customers and markets.

For customers, getting service is the most convenient way to get the benefits of products and enjoy the value of products to the maximum.

For suppliers, service has become a part of the product. Products have become a platform for sales and service. Suppliers sell more products through services and earn more profits through services.

For service personnel, professional service is to realize that this is a human world with more and more services, and to have the ability to meet the needs of others through service, so as to obtain self-satisfaction.

To sum up in a word, we are anxious about what customers are anxious about, thinking about what customers are not thinking about, and taking customer service as the center.