Micro business agent how to do, need to pay attention to what operation misunderstanding? (Micro business agent how to do the steps)

Nowadays, it can be said that consumers are more willing to do the corresponding operation on the cell phone when shopping. After all, mobile shopping is very convenient and real-time. And with more and more mobile customers and higher activity, then micro business is to utilize mobile sales business. The barriers to microbusiness are not high, so more and more people are joining. The more people there are, the more competition there is, but in many cases, it's because of these mistakes that microbusinesses are letting customers say goodbye.

1, micro businessmen want to go farther, product selection is particularly important

Product quality can be guaranteed to the majority of the audience, the cost of consumer decision-making is low and easy to use high consumer products, which is the first condition of choice derived products. Then choose the product supplier should fly, can be shipped in large quantities of timely supply.

2, in Shuya's circle of friends, micro-merchants are still using violence

As early as 2014, people are tired of Shuhua non-stop making friends. To change with the times, the constant domination of the screen can only lead to blackouts, deletions or blockages. More importantly, content innovation is sufficient and of good quality to stimulate customers' desire to buy.

3, you also cold customers micro-business

Here said neglected customers, of course, is not really cold, but I do not know how to answer the customer formed cold, but cold did not respond to customer needs in a timely manner. I do not know how to answer, do not understand that this is on the product, on the communication skills and due to immature sales techniques. Xu micro-business hold back now do not know what is going on, is not a long time to come back and change the topic, so this practice of customers will feel isolated.

The micro-business did not reply in time, resulting in customer neglect. For example, when a customer asks a question at 10:00 AM and you don't respond until 10:00 PM, this response is too late. If it is a first time buyer customer, then it is expected that the customer has already run away when encountering such a long wait. Micromanagers shouldn't have their cell phones in their hands at all times and shouldn't keep customers waiting that long. If there really is something that is keeping customers waiting, it might be a good idea to explain the reason for the delay to the customer.

4, in the view of your customers, your shopping experience is very bad

There are many factors that affect the process of bad shopping experience, such as neglect of customers, untimely delivery, poor after-sales service, customer problems are not well resolved, etc. If there is a lack of maintenance, it will lead to a poor shopping experience for customers. These customers do not necessarily have to buy back, but these poorly done customers will not buy back, so be sure to do a good job in all aspects of the work, do not let the customer to say goodbye to you.

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