Today's crm system is mainly divided into

Today's CRM system is mainly divided into the following categories:

1. Traditional CRM system: Traditional CRM system refers to CRM system with customer relationship management and sales management as its core, and its main functions include customer data management, marketing activity management, sales opportunity management, sales forecast and report, etc. This kind of system is usually used mainly in the enterprise.

2. Social CRM system: Social CRM system refers to a CRM system based on social media, and its main functions include social media monitoring, customer interaction management, social media marketing, etc. This kind of system is usually suitable for enterprises that need to communicate and interact with customers on social media.

3. Mobile CRM system: A mobile CRM system refers to a CRM system based on mobile devices. Its main functions include customer information management, sales opportunity follow-up, marketing activity management, etc. It can collect and manage data anytime and anywhere. This kind of system is suitable for salesmen and teams who need to travel frequently or work in the field.

4. Data analysis CRM system: Data analysis CRM system refers to a CRM system with data analysis and mining as its core. Its main functions include data collection, data cleaning, data visualization, data modeling, etc., which can help enterprises better understand customer behavior and market trends and formulate more effective sales strategies and plans.

5. cloud CRM system: cloud CRM system refers to a CRM system based on cloud computing technology, and users can access the system anytime and anywhere through the internet without installing and maintaining software and hardware equipment. This kind of system has the characteristics of high flexibility, rapid deployment and low cost, and is suitable for small and medium-sized enterprises and individual operators.