Gome Air Conditioning National After-sales Telephone-(400 national points) 24-hour customer service telephone after-sales service hotline

Gome Air Conditioning National After-sales Telephone-24-hour Customer Service Telephone After-sales Hotline-400 Unified Customer Service Hotline: 400-017-1165438.

With the increase of users, the maintenance of air conditioners in P countries will increase; The hotline is easy to get busy; Please dial more times; Please forgive me! All-weather, all-day service!

Dear users, hello! Thank you very much for choosing P Gome series products! Thank you for accepting us. Please supervise the whole service process. I believe that with your support, we can constantly improve the service process, improve the service quality, and provide you and other consumers with all-round services.

Quality is our life, P Gome after-sales maintenance service center will continue to grasp the lifeline of scientific and technological development, continue to uphold the concept of high-quality, timely professional service, take honesty as the foundation, and provide our customers with better services with innovative maintenance technology and increasingly high service standards!

More and more air conditioners are entering people's homes, not only in cities, but also in rural areas. The use of air conditioning is really more and more extensive. But after using it for a long time, there will always be some minor problems more or less. I wonder how everyone solves it. In fact, everyone should know how to maintain the air conditioner when using it. Good maintenance methods will prolong the life of air conditioners.

Regularly clean the dust on the air conditioner, because dust can easily block the filter screen, so that the filter screen can not better filter out some harmful substances. Let's take a look at the common faults of air conditioners.

This is because the air conditioner lacks refrigerant for long-term operation.

The reason why Gree air conditioner is not warm;

1. The room is poorly sealed: the air conditioning environment is very important. If you find that the air conditioner in your home is not heating, you need to check the tightness of the house. When the doors and windows are open, the indoor temperature cannot rise, so users must ensure that the doors and windows are closed when turning on the air conditioner.

2. Incorrect selection of air conditioners: Incorrect number of air conditioners purchased by users will also lead to Gree air conditioners not heating. For example, the actual area of the house is 40 square meters, but the user really bought 1 air conditioner. At this time, air conditioning heating needs a lot of consumption. Therefore, the appropriate number of air conditioners can make air conditioners work.

3. Insufficient refrigerant: During the long-term use of Gree air conditioner, the continuous consumption of refrigerant will lead to poor heating effect of air conditioner. Due to the leakage of refrigeration system, the refrigerant involved in thermal cycle in the system is insufficient, which leads to the decrease of heat exchange rate and insufficient heating capacity.

4. Failure of the air conditioner defrosting controller: Failure of the defrosting controller will also cause the air conditioner not to heat. For the heat pump air conditioner with thermal defrosting device, the failure of defrosting controller will cause the air conditioner to fail to turn into defrosting operation state in time, and the evaporator will frost when the heat pump is heating, which will affect the heat exchange efficiency of the air conditioner and lead to insufficient heating capacity.

5. There is too much dust in the air conditioner: the cooling and heating effect of the air conditioner is not good, partly because there is too much dust in the air filter. Because the outdoor unit is installed outdoors, after a long period of use, the radiator will absorb a lot of dirt such as dust and garbage, which makes the cooling and heating effect of the air conditioner poor.

Solution: air conditioning is a household appliance. If it is not cleaned for a long time, dust will accumulate inside the air conditioner, so it is necessary to clean the air conditioner regularly, so as to ensure that the air blown out by the air conditioner is healthy and beneficial to the health of the family. For home users, the failure problem should be solved by maintenance personnel in time, or consult professionals. Don't blindly disassemble the air conditioner, so as not to cause unnecessary trouble.

Our company has strong technical force, complete institutions and a technical maintenance and installation team with many years of practical experience. All employees have at least 6 years working experience in this industry. There are also professional and technical personnel who have been engaged in sales, installation and other pre-sales and after-sales services for a long time. After professional course training, maintenance personnel are familiar with the performance, maintenance and management of various equipment, have excellent professional skills and service awareness, ensure the quality of each service, and win the affirmation and trust of our customers.

The door-to-door master has more than ten years of professional experience, excellent technology and enthusiastic service. Before starting maintenance, test, quote and get the customer's consent. No maintenance without security, no root, no maintenance value; Don't waste customers a penny. The maintenance is completed only after the user has accepted it, and a charging document and a warranty card are issued. Pay a return visit after maintenance and ask about the usage of household appliances and the details of charges.

The service process is as follows:

Call the hotline1;

2 Registration appointment

3 come to the door on time

4 check the fault

5 determine the cost

6 Troubleshooting

7 fill in the voucher

8 provide warranty.

Service items:

P Maintenance, maintenance, installation, fluorination, disassembly, assembly, addition, relocation, punching, liquid addition, fluorination, refrigerant, snow seed, overhaul, handling, replacement, cleaning and maintenance of engineering air conditioners, etc.

Maintenance scope:

P Maintenance faults of Gome central air conditioner: no heating, no cooling, missing repair, line repair, poor cooling, no shutdown, no startup, no lighting, no power display, tripping, replacement of motherboard, no startup, automatic startup, water leakage and lack of snow seeds.

Dear users, no matter what you need, you can call our 24-hour unified service phone.

1, our representative will provide you with professional answers!

2. We will arrange the service engineer of the nearest outlet to come to your door on time according to your appointed time!

3. The engineer will explain the working principle and operation of the product in detail while providing quality service!

4. After the service, the engineer will explain the common sense of product use to you and guide you to use it!

5. Your service information will be fed back to the center synchronously, and we will arrange customer service staff to pay a regular return visit!

Tips: One of the following situations is not covered by the warranty, and the special service outlets can carry out maintenance at a charge according to the relevant provisions of this manual:

Damage to consumers due to improper use, maintenance and storage;

Damage caused by installation and maintenance of non-special service outlets (including installation or disassembly and maintenance by consumers themselves);

No warranty certificate or valid purchase certificate;

The valid certificate is inconsistent or altered with the warranty certificate;

Damage caused by irresistible natural disasters or harsh use environment;

Disposable articles, products beyond the shelf life.

In order to provide professional and high-quality maintenance services, we solemnly promise: fast and convenient: telephone appointment for maintenance, multiple outlets in the city, engineers nearby.

Extended data:

Precautions for air conditioning and heating:

1。 Blow down the air outlet: hot air is lighter than cold air, so the air outlet should be facing down when heating, so that the hot air will heat the cold air below, and the whole room will be warmer and the heating efficiency of the room will be improved. If you point the air outlet at the top, hot air will gather on the roof, and the ground will still be cold, so you won't feel warm.

2. Turn on electric auxiliary heating below zero: Most air conditioners have electric auxiliary heating, but the heat exchange mode of electric auxiliary heating and air conditioners is different, and air conditioners save more electricity. Electric auxiliary heating converts electric energy into heat energy, so it consumes a lot of electricity. When the outdoor room temperature is not low, it is not necessary to turn on the electric auxiliary heating, but when the air conditioning heating effect is not good, it can be turned on.

3. Don't switch the air conditioner frequently: it is not necessary to switch the air conditioner frequently in winter, and the outdoor compressor needs to work when the air conditioner is started. Frequently starting the compressor requires a lot of current. It is recommended to go out for one or two hours in a short time, and you don't have to turn off the air conditioner.

National service area:

Guangzhou (Liwan District, Yuexiu District, Haizhu District, Tianhe District, Baiyun District, Huangpu District, Panyu District, Huadu District, Nansha District, Conghua District and Zengcheng District)

Shaoguan City (Wujiang District, Zhenjiang District, qujiang district, Lechang City, Nanxiong City)

Shenzhen (Luohu District, Futian District, Nanshan District, Baoan District, Longgang District, Yantian District, Longhua District, Pingshan District and Guangming New District)

Zhuhai City (Xiangzhou District, Doumen District and Jinwan District)

Shantou City (longhu district, jinping district, Chenghai District)

Foshan City (Chancheng District, Nanhai District, Shunde District, Sanshui District, Gaoming District)

Jiangmen City (Pengjiang District, Jianghai District, Xinhui District, Taishan City, Kaiping City)

Zhanjiang City (Chikan District, xiashan district, Potou District, Mazhang District, Lianjiang City)

Maoming City (Maonan District, Dianbai District, Gaozhou City, Huazhou City, Xinyi City)

Zhaoqing City (Duanzhou District, Dinghu District, Gaoyao District)

Huizhou City (Huicheng District, Huiyang District)

Meizhou City (Meijiang District, Meixian District)

Shanwei city (urban area)

Heyuan City (Yuancheng District, Dongyuan County)

Yangjiang City (Jiangcheng District, Yangdong District)

Qingyuan City (Qingcheng District, Qingxin District)

Dongguan (Guancheng, Cheng Nan, Dongcheng, John Wan, Shilong, Shipai Town, Chashan, Qishi, Qiaotou, Dongkeng, hengli town, changping town, Humen, Chang 'an, shatian town, houjie town, Liaobu, Dalingshan, Da Lang, Huangjiang, Zhangmutou, Xiegang and Tangxia).

Zhongshan City (Shi Qi District, East District, West District, South District, Wuguishan District, Torch Development Zone, Huangpu Town, nantou town, Dongfeng Town, Fusha Town, Xiaolan Town, Dongsheng Town, Guzhen Town, henglan town, Sanjiao Town, Minzhong Town, nanlang town, Gangkou Town, Dayong Town, shaxi town, sanxiang town, Banfu Town, shenwan town and tanzhou town).

Chaozhou City (Xiangqiao District, Chaoan District)

Jieyang City (Rongcheng District, Jiedong District, Huilai County, Puning City)

Hangzhou (Shangcheng District, Xiacheng District, Jianggan District, Gongshu District, Xihu District, Binjiang District, Yuhang District, Xiaoshan District, Fuyang District, Lin 'an District and jiande city)

Ningbo (Haishu District, Jiangbei District, Beilun District, zhenhai district, Yinzhou District, Fenghua District, Yuyao City and Cixi City)

Wenzhou City (Lucheng District, Longwan District, ouhai district, Dongtou District, Ruian City, Yueqing City, Yongjia County, Pingyang County, Cangnan County, wencheng county City, Taishun County and Longgang City)

Shaoxing City (Yuecheng District, Keqiao District, Shangyu District, Zhuji City)

Huzhou City (Wuxing District, Nanxun District)

Jiaxing City (Nanhu District, Xiuzhou District, Haining City, pinghu city City, Tongxiang City, Jiashan County, Haiyan County)

Jinhua City (Wucheng District, Yiwu City, Jindong District)

Quzhou City (Kecheng District, Qujiang District)

Taizhou City (Jiaojiang District, huangyan district, luqiao district)

Zhoushan City (Dinghai District, Putuo District)

Nanjing (Xuanwu District, Qinhuai District, Gulou District, jianye district, Qixia District, Yuhuatai District, Jiangning District, Pukou District, Liuhe District, Lishui District and Gaochun District)

Wuxi City (Binhu District, Liangxi District, Wuxin District, Xishan District, Huishan District, Jiangyin City and Yixing City)

Xuzhou City (Yunlong District, Gulou District, jiawang district, quanshan district, tongshan district, Pizhou City, xinyi city)

Changzhou City (Tianning District, Zhonglou District, Xinbei District, Wujin District, Jintan District and liyang city)

Suzhou (gusu district, huqiu district, Wuzhong, Xiangcheng, Wujiang, Kunshan, Changshu, Zhangjiagang and Taicang)

Nantong City (Chongchuan District, Tongzhou District, Haimen District, Rugao City, Qidong City and Hai 'an City)

Lianyungang City (Lianyun District, Haizhou District, Ganyu District)

Huaian City (Qingjiangpu District, Huai 'an District, Huaiyin District, Hongze District)

Yancheng City (tinghu district, Yandu District, Dafeng District)

Yangzhou City (Guangling District, Hanjiang District, Jiangdu District, Baoying County, Yizheng City and Gaoyou City)

Zhenjiang City (Jingkou District, Runzhou District, Dantu District, Danyang City, Yangzhong City, jurong city)

Taizhou City (Hailing District, gaogang district, Jiangyan District, xinghua city, Jingjiang City, Taixing City)

Suqian City (Sucheng District, suyu district)

Shijiazhuang City (Chang 'an District, qiaoxi district, Xinhua District, jingxing mining area, Yuhua District, Gaocheng District, Luquan District and Luancheng District)

Tangshan City (lubei district, lunan district, guye district, Kaiping District, Fengnan District, Fengrun District and caofeidian area)

Qinhuangdao City (Haigang District, Shanhaiguan District, Beidaihe District, Funing District)

Handan City (Hanshan District, congtai district, Fuxing District, Fengfeng Mining Area, Feixiang District and Yongnian District)

Xingtai City (Du Xiang District, Xindu District, Renze District, Nanhe District)

Baoding City (Jingxiu District, Lianchi District, Mancheng District, Qingyuan District and Xushui District)

Zhangjiakou City (Qiaodong District, qiaoxi district, Xuanhua District, Xiahuayuan District, Chongli District and Wanquan District)

Chengde City (Shuangqiao District, Shuangluan District, Yingshouyingzi Mining Area)

Cangzhou City (Yunhe District, Xinhua District)

Langfang City (Guangyang District, Anci District)

Zhengzhou City (Zhongyuan District, Erqi District, Guanchenghui District, Jinshui District, Shang Jie District, Huiji District)

Kaifeng City (Longting District, Gulou District, Yuwangtai District, Shunhe District and Xiangfu District)

Luoyang City (jianxi district, Xigong District, Old Town, Chanhe District, Luolong District and Geely District)

Jiaozuo City (Shanyang District, zhongzhan district, Jiefang District, macun district)

Shangqiu City (Suiyang District, liangyuan district)

Zhoukou City (Chuanhui District, Huaiyang District)

Zhumadian City (Yicheng District)

Nanyang City (Wancheng District, Wolong District)

Kunming (Chenggong District, Panlong District, Wuhua District, Guandu District, Xishan District, Jinning District and Dongchuan District)

Qujing City (Qilin District, Zhanyi District, Malong District)

Yuxi City (Hongta District, Jiangchuan District)

Dali City (Xiaguan Town)

Shenyang (Heping District, Shenhe District, Dadong District, Huanggu District, Tiexi District, Sujiatun District, Hunnan District, Shenbei New District, Yuhong District and Liaozhong District)

Dalian (Zhongshan District, Xigang District, Shahekou District, Ganjingzi District, Lushunkou District, Jinzhou District and Pulandian District)

Harbin (Daoli District, nangang district, Daowai District, Pingfang District, Songbei District, Xiangfang District, Hulan District, Acheng District and Shuangcheng District)

Mudanjiang City (Dong 'an District, Xi District, Aimin District, yangming district)

Daqing City (Saertu District, Longfeng District, ranghulu district, Honggang District, datong district)

Changsha City (Furong District, Tianxin District, Yuelu District, Kaifu District, Yuhua District, Wangcheng District, Ningxiang City, Liuyang City and Changsha County)

Zhuzhou City (Tianyuan District, Lusong District, Hetang District, Shifeng District and Lukou District)

Xiangtan City (yuhu district and Yuetang District of Xiangxiang City)

Hengyang City (Yanfeng District, Shigu District, Zhuhui District, zhengxiang district, Nanyue District)

Shaoyang City (Shuangqing District, Daxiang District, Beita District, Xinshao County)

Yueyang City (Yueyang Tower District, Yunxi District, Junshan District)

Changde City (Wuling District, Dingcheng District)

Zhangjiajie City (Yongding County, Wulingyuan District)

Yiyang City (Ziyang District, Heshan District)

Loudi City (Louxing District)

Chenzhou City (Beihu District, Suxian District)

Huaihua City (Hecheng District, Hongjiang Management District)

Hefei (Yaohai District, Luyang District, Shushan District, Baohe District, Feidong County, Feixi County, Changfeng County, Lujiang County and Chaohu City)

Wuhu City (Jinghu District, Yijiang District, Jiujiang District)

Bengbu City (Longzihu District, bengshan district, Yuhui District, Huaishang District)

Huainan City (datong district, Tianjiaan District, Xiejiaji District, bagongshan district, panji district)

Maanshan City (Huashan District, Yushan District, Bowang District)

Huaibei City (Xiangshan District, Duji District and Lieshan District)

Anqing City (Yingjiang District, Daguan District and Yixiu District of Tongcheng City)

Fuyang City (Yingzhou District, Yingquan District, yingdong district)

Suzhou (Yongqiao District)

Chuzhou City (Langya District, Nanqiao District)

Lu 'an City (jin an district, Yu 'an District, Yeji District)

Bozhou City (Qiaocheng District)

Jinan City (Lixia District, Shizhong District, Huaiyin District, tianqiao district, Licheng District, Changqing District, Zhangqiu District, Jiyang District, Laiwu District and Gangcheng District)

Qingdao (Shinan District, Shibei District, Licang District, Chengyang District, Laoshan District and Huangdao District)

Zaozhuang City (Xuecheng District, Shizhong District, Yicheng District, shanting, Taierzhuang District, Tengzhou City)

Yantai City (lai shan, Zhifu District, Fushan District, Muping District, Penglai District)

Weihai City (Huancui District, Wendeng District)

Nanchang City (donghu district, Xihu District, qingyunpu district, Qingshan Lake District, Xinjian District, Honggutan District, Nanchang County)

Jiujiang City (Xunyang District, Lianxi District, Chaisang District)

Shangrao City (Xinzhou District, Guangfeng District and Guangxin District)

Fuzhou City (Linchuan District, Dongxiang District)

Yichun City (Yuanzhou District, Zhangshu City)

Ji 'an City (Jizhou District, Qingyuan District)

Ganzhou City (zhanggong district, Nankang District, Ganxian District)

Jingdezhen City (Zhushan District, Changjiang District)

Pingxiang City (Anyuan District, xiangdong district)

Yingtan City (Yuehu District and Yujiang District of guixi city)

Wuhan (Jiang 'an District, Jianghan District, Qiaokou District, Hanyang District, Wuchang District, Qingshan District, Hongshan District, caidian district, Jiangxia District, huangpi district, Xinzhou District, Dongxihu District and Hannan District)

Huangshi City (huangshigang district, Xisaishan District, Xialu District, Tieshan District, daye city and Yangxin)

Shiyan City (zhangwan district, Maojian District, Yunyang District)

Yichang City (Yiling District, Xiling District, Wujiagang District, Dianjun District, Xiaoting District)

Xiangyang City (Xiangcheng District, fancheng district, Xiangzhou District, Zaoyang City)

Ezhou City (Echeng District, Huarong District, Liangzihu District)

Jingmen City (Dongbao District, Duodao District)

Xiaogan City (Xiaonan District)

Jingzhou City (Jingzhou District, Shashi District)

Huanggang City (Huangzhou District, Macheng City)

Xianning City (Xian 'an District)

Suizhou City (Zengdu District)

Nanning (Qingxiu District, Xingning District, Xixiangtang District, Jiangnan District, Liangqing District, Yongning District and Wuming District)

Liuzhou City (Liubei District, Liunan District, Liujiang District, Chengzhong District and Yufeng District)

Guilin City (Xiangshan District, Xiufeng District, Diecai District, Qixing District, Yanshan District and Lingui District)

Wuzhou City (Changzhou District, Wanxiu District and Weilong District)

Beihai City (Haicheng District, Yinhai District and tieshangang district)

Lanzhou City (Chengguan District, Qilihe District, Xigu District, Anning District and Honggu District)

Taiyuan City (Xinghualing District, xiaodian district, yingze district, jiancaoping district, Wanbailin District, Jinyuan District)

Datong City (Pingcheng District, Yungang District, Xinrong District and Yunzhou District)

Hohhot (Huimin District, Xincheng District, Yuquan District, Saihan District)

Baotou City (Kundulun District, Donghe District, Qingshan District, Shiguai District, Jiuyuan District, Baiyunebo Mining Area)

Xi 'an (Xincheng District, beilin district, Lianhu District, Yanta District, Baqiao District, weiyang district, yanliang district, Lintong District, Chang 'an District, Gaoling District and Huyi District)

Baoji City (Weibin District, Jintai District, chencang district)

Xianyang City (Qindu District, Yangling District, Weicheng District)

Yan 'an City (Baota District, Ansai District)

Yulin City (Yuyang District, Hengshan District)

Ankang (Hanbin District)

Changchun City (Nanguan District, Chaoyang District, Lvyuan District, Erdao District, Shuangyang District, Kuancheng District and Jiutai District)

Jilin City (chuanying, Longtan District, Changyi District, Fengman District)

Fuzhou (Gulou District, Taijiang District, Cangshan District, Jin 'an District, Mawei District, Changle District)

Xiamen (Siming District, Huli District, jimei district, Xinglin District, Haicang District, Tongan District and Xiang 'an District)

Putian City (Chengxiang District, Licheng District, Xiuyu District, Hanjiang District)

Quanzhou (Licheng District, Fengze District, Luojiang District, Quangang District)

Zhangzhou City (xiangcheng district, longwen district)

Guiyang City (Guanshanhu District, Nanming District, Yunyan District, Huaxi District, Wudang District and Baiyun District)

Zunyi City (Huichuan District, Honghuagang District, Bozhou District)

Liupanshui City (Zhongshan District, Shuicheng District)

Xining City (Chengzhong District, Chengdong District, Chengxi District, Chengbei District and Huangzhong District)

Chengdu (Jinjiang District, Qingyang District, jinniu district, Wuhou District, chenghua district, qingbaijiang district, Longquanyi District, Xindu District, Wenjiang District, Shuangliu District, Pidu District, Xinjin District, Dujiangyan City and chongzhou city)

Mianyang City (Fucheng District, Youxian District and Anzhou District)

Luzhou City (Jiangyang District, Longmatan District and Naxi District)

Deyang City (Jingyang District, Luojiang District)

Suining City (chuanshan district, Anju District)

Leshan City (Shizhong District, Shawan District, wutongqiao district, Jinkouhe District, Emei Mountain City)

Yibin City (Xuzhou District, Cuiping District, nanxi district)

Nanchong City (Shunqing District, Gaoping District, Jialing District)

Dazhou City (Tongchuan District, Dachuan District)

Guang 'an City (Guang 'an District, Qianfeng District)

Meishan City (Dongpo District, Pengshan District)

Yinchuan City (xingqing district, Xixia District, jinfeng district)

Urumqi (Tianshan District, Shayibake District, Xincheng District, Development Zone, Shuimogou District, Toutunhe District, Dabancheng District and Midong District)

Haikou City (xiuying district, Longhua District, qiongshan district, Meilan District)

Sanya City (Haitang District, Jiyang District, Tianya District, Yazhou District)