What are the differences between a B&B and a hotel?

The difference between a B&B and a hotel, there are mainly the following:

1, the room

The room is different, the hotel room is usually a single. For example, we most often hear a word called standard room, that is, the layout of the room furnishings are basically roughly the same, and even hotel rooms in different cities look similar. But B&Bs are different, each room has its own decorative style, and B&Bs in different cities have their own local urban characteristics.

2, service

Service, this is the biggest difference between the two places, the hotel, no matter how bad the attitude of the guests, or how polite, the hotel's service to the guests are the same. But the service of the B&B all comes from the host here, may be in the process of lodging you and the host of the B&B to produce a very deep friendship, and even become very good friends.

3, sales channels

Hotels have a large number of rooms, which requires strong expertise from the marketing team: long-term pricing, dynamic pricing on the day, revenue management and so on. And the number of rooms in a B&B is small. Objectively speaking (number of rooms), B&Bs require less sales capacity than hotels.

B&B is a segment in the large lodging market, and at present its main sales channels are Airbnb, Tujia, Piggy short-term rentals, Live 100 and other online platforms, with basically no other offline channels for development, maintenance and publicity. The hotel's sales channels include all domestic OTAs and foreign OTAs, and at the same time, the hotel also needs to develop and maintain the agreement customers of the neighboring office buildings, heterogeneous alliances, the official website, the operation and maintenance of APP channels. It can be seen that the management ability of the hotel's sales channels, from the number of channels and dimensions are more difficult than the B&B.

4, the purpose of travelers

B&B residents, the purpose of travel relaxation and pure tourism (except for city B&B), customers choose B&B most of the time in love with the design, Netflix call, to experience the local folklore, culture and local food-based. They pay less attention to the details of products and services than traditional hotels, and B&Bs play more of a personalized and experiential service.

Customers are more tolerant of B&B products and services than hotels. And in the consumption scene of the hotel, the customer is mainly business travel, the customer in the spirit and body more tired, the hotel has developed into a professional service organization. At this time the guests from the subjective and objective, all need the hotel can be in the bath, sleep, breakfast and other links can show the professional level and role, it and the guests in the B&B consumption needs to form a difference.